My guest today is Lorenzo Espinosa. He works in tech - he’s currently Director of Data Operations and Product at Chattermill, a London-based AI startup “disrupting the unified customer experience ‘analytics space’ — which is means they analyse the feedback from your customers to give you insights that help you improve the experience, service or product to your customer.

Lorenzo has been innovating on products and platforms for companies like Amazon and American Express. He considers himself strategic in his thinking; he enjoys mentoring and we can also add, multicultural in his outlook. And from what I can tell so far, he’s pretty switched on when it comes to understanding people and motivating teams, which in my experience, tells me he’s got a high degree of comfort with being open and vulnerable. I love guests like this.

He’s also an MBA graduate from London Business School. He’s Spanish and has lived, worked and studied in the US, and he is a half IRONMAN Finisher in Boulder Colorado and has run 2 world marathons, one in Chicago and one in Berlin.

Let’s get inside his head. “Lorenzo” welcome

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