Today we talked to Mike Dougherty - the CEO of Jelli - that about 2 years ago got sold to iHeartMedia. He talks about the 12 years and the multiple pivots he did to get to the point to sell Jelli. Key Ideas;Jelli started off as "Shared Listenin

Beyond NPS - How to reimagine CX using operational data

Aug 18th, 2020 24m 54s

Richard owen - one of the inventors or NPS came on the show to talk about Customer Experience and the re-invention of it using exiting operational data. Too long - CX has been viewed in the context of surveys (and only surveys) - Richard is pr

OnPepper - Pulak Sinha - Developing a cloud native solution for the asset management industry

Aug 11th, 2020 22m 1s

Pulak is a man with a mission - to modernize the Asset Management / Advisory business to be on the cloud, increase transparency and ultimately increase yeild. We caught up with him to talk about his journey.

HousingWire - Acquire, Grow and Crush It - 100% Digital Media Business is HOT

Jul 28th, 2020 18m 38s

We caught up with Clayton Collins - the CEO of HousingWire. He is subtle, humble and has some great words of advice;Throw ideas at the wall and constantly innovate.Digitally Native - Makes you agile and nimble.Idea Tornado - Add a Slack channe

SocialPilot - Louisville, KY to India - 2M+ ARR for helping agencies with social marketing

Jul 21st, 2020 17m 59s

2M+ in ARRFocused on agencies - 65% of their business is from agenciesChills out in Louisville, KY!

LeadsRX - A prescription for coders & marketers

Jul 14th, 2020 17m 11s

AJ Brown has many stories to tell - but this one takes it from 0 to 3M without any funding and just pure hustle, marketing and coding! Portland - the place were the eccentric people live - and make it livaable!Selling to CMO's - Top Down SalesF

Leapfrog - Pivoting from Services to Recurring Revenue

Jul 7th, 2020 23m 26s

Chandika, Himal and Chris run Leapfrog Technologies out of Seattle and Kathmandu - Nepal. Romi and I had a chance to catch up with Chad (Chandika) and talk about his experience quitting Microsoft and building a 7M+ business with over 250 employ

IdeaScale - Innovating for the Federal Government

Jun 26th, 2020 25m 5s

8M+ in ARR for 202050% of it is Federal GovernmentSpend 10k on your logo after you hit 2M in revenueSend the invoices to your renewal customers 90 days prior to renewalWe caught up Rob Hoehn - the CEO of IdeaScale and our dear friend from Seat