Mark Reiboldt facilitates a discussion with Jim Bowling, Charlie Caperton, and Van Willis from PREMEDEX about the role of patient engagement and communications programs during a public health emergency. They discuss the impact of the COVID-19 pandemic, and what reopening parts of a healthcare system could look like. PREMEDEX provides technology and services to meet patient communications needs.

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Episode Synopsis

We could never have imagined the challenges of a modern-day pandemic, yet the effects upon the healthcare system are genuine. Hospitals postponed elective procedures, freed outpatient facilities and equipment for COVID-19 needs, furloughed employees, and enacted measures to keep their employees safe. As states across the country relaxed restrictions, parts of the healthcare system were able to reopen.

Mark, Jim, Charlie, and Van discuss reopening and how things may have changed because of the public health emergency.

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