In this enlightening episode of the CX Goalkeeper Podcast, we have the privilege of hosting Zarina Pasalic, a visionary leader in the realm of digital customer experience. With over two decades in the IT and telecommunications industry, Zarina brings a wealth of knowledge and insights that are indispensable for anyone looking to make strides in customer experience and digital transformation in B2B enterprises.

What You'll Learn:

• The evolving landscape of digital customer experience in B2B and its convergence with B2C strategies.
• Key challenges and strategies in navigating digital transformation within B2B enterprises.
• The indispensable role of continuous research and customer insights in shaping effective CX strategies.
• Zarina's unique perspective on leadership and the importance of prioritizing people in achieving business success.

Why Listen: Zarina's insights are a goldmine for professionals in customer experience, digital fields, customer service, and leadership. Her unique blend of expertise and practical advice provides listeners with actionable strategies and a deeper understanding of the nuances of customer experience in the digital age.

Connect with Zarina: Engage with Zarina Pasalic on LinkedIn to delve deeper into her thoughts on digital CX and leadership.

https://www.linkedin.com/in/zarina-pasalic/

Follow and Subscribe: Don't miss out on future episodes of the CX Goalkeeper Podcast. Subscribe now and join a community of professionals passionate about transformation, leadership, and customer experience. Follow us for the latest insights and trends that will empower your professional growth.

https://www.cxgoalkeeper.com/podcast

let's keep in touch:

https://www.linkedin.com/in/gregorio-uglioni/

Your Feedback Matters: We love hearing from you! Share your thoughts, insights, or questions about this episode. Your feedback helps us bring more value to our listeners.