Episode Transcript
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0:01
Welcome everybody to another episode
0:04
of Lonely Wrist
0:06
.
0:07
Justin is back .
0:09
Hey , Justin is back
0:11
. Duty
0:14
called man yeah .
0:16
Duty called and not the bathroom . One Work
0:19
later .
0:21
Today we have a very , very
0:23
, very special guest Coming
0:25
from Germany , hailing from
0:27
germany stern
0:38
glass .
0:38
Cave on . Welcome brother . Thank you for having me . Guys , it's a pleasure
0:40
to talk with you today here in the podcast about my work and the company this
0:42
is .
0:43
This has been a long time coming for us because
0:45
, uh , so ironically
0:48
, justin and I got into watch collecting
0:50
together I don't know if we ever told the story um
0:53
, and I was
0:55
like really stoked on like big
0:57
brands , like I was like obsessed with
0:59
panerai and like you know , like
1:01
we would buy these like weird little
1:03
like homage watches
1:06
that were like not even close
1:08
to what we really wanted and and
1:10
uh , and justin kind of went down the bow
1:12
house like rabbit hole and
1:15
um , and of course , when you go down
1:17
that rabbit hole , you guys are at the top
1:19
of the rabbit hole . You know , like
1:22
you know most and stern glass and
1:24
things like that , right . So
1:26
so very quickly , justin
1:28
found your brand , um
1:31
, and then he just started buying
1:33
up watches and uh , and
1:36
so for a long time we wanted to have you guys on
1:38
and uh , you know it's
1:40
hard to get a hold of you guys in
1:42
the weirdest way .
1:44
Nice that it worked out today .
1:46
Yeah , yeah , I mean at the higher
1:49
level , at the lower level , you
1:51
know , obviously you know for support
1:53
and stuff like that , but reaching decision
1:55
makers that can get this to happen
1:57
is not as easy . So
1:59
welcome and thank you for coming on . Thank you . Welcome and
2:01
thank you for coming on . Thank
2:04
you , I am curious for
2:06
you to tell us , of course , about the inception
2:08
of the brand . You
2:16
know , obviously I know Dustin kind of . I've read some of the backstory on how he
2:18
was working at a watchmaker and , you know , decided to kind of do his own
2:20
thing and fill in some of the gaps for our listeners
2:23
.
2:25
Yeah , sure , yeah
2:28
. The founder , Dustin , my chef , founded
2:30
the company in 2016
2:32
with a Kickstarter campaign . He
2:35
ignited his passion for wristwatches
2:38
back when he was 16 years
2:40
old and he did an internship
2:42
at the German brand Meistersinger
2:44
, who are famous for their one-hand
2:46
watches , and he made
2:48
strap change , the packaging
2:51
and all that kind of stuff . But
2:53
back then the problem for him was that
2:55
he , as a young student , could not
2:58
afford these kind of watches because
3:00
they were expensive and you need
3:02
money to buy them . And
3:04
with 20 years old , he asked
3:07
himself if there could be a way to
3:09
produce beautiful watches in
3:11
a good quality for an accessible
3:13
price . But back
3:15
then he did not have the courage to do it
3:17
and started to work as a freelance
3:20
web developer . And that
3:22
was around the time in 2012
3:25
, where brands like danny wellington
3:27
and movement took off
3:29
with the social media marketing and
3:32
could prove that you can start
3:34
a brand from scratch and become
3:37
successful . So he
3:39
took all his courage and did
3:42
a Kickstarter campaign in 2016
3:44
, where he collected $17,000
3:49
to produce the first
3:51
watch with the first watch badge
3:53
, which was back then a quartz model
3:55
. And
3:59
two years later we found we did another campaign
4:01
where we released our first
4:03
automatic model , the
4:06
Naos , still our best seller today
4:08
, and yeah , that's
4:11
how it all got started back
4:13
then . And what
4:15
I can also tell is that in 2019
4:18
we started also to sell
4:20
our watches at retail . The
4:23
former retail director of the
4:25
Spanish Fesina Group he
4:27
was the retail director in Germany joined
4:30
our team because he liked our brand
4:32
and that we are a young , dynamic team and
4:35
has the knowledge and the connections
4:37
for us to place our
4:40
watches at smaller
4:42
jewelers and goldsmiths
4:44
. And we are also available
4:46
, I think , worldwide in over 400
4:49
shops where you can see
4:52
and try on our watches wow
4:55
, that's amazing .
4:56
I actually didn't know you guys had such a large footprint
4:58
like in the market , like that . Like I've
5:00
always kind of thought of you guys as a generally
5:03
online store , as which a lot of you
5:05
know startups and micro brands kind of start
5:07
as , um , that's really impressive
5:09
for you guys to be in that many locations . So
5:11
good for you guys . Um
5:14
, and that's amazing . I didn't know . Dustin was 16
5:16
when he started the company . That's super cool , man
5:18
. I mean he was like still in school , no
5:20
, no , in school man he .
5:22
He did an internship when
5:24
he was 16 , I think .
5:25
When he founded a company he was
5:28
27 years old oh , gotcha
5:30
, gotcha yeah it was like some time when
5:33
he took the courage to child prodigy
5:35
here yeah , my mistake , everybody
5:37
. No , I was like dude , that's like crazy . Like
5:39
how did he do that ? I can't even tie my shoes , you
5:41
know , at 16 years old , but Well , that's
5:43
amazing . I'll go to the next question for you
5:46
, man . So what aspects
5:48
of the Bauhaus design do you find most
5:50
compelling , and how did
5:52
they influence the inspiration
5:54
of Staring Glasses designs ?
5:58
Yeah , I mean . For us , the Bauhaus
6:00
design , it's not a certain
6:02
look , but also a philosophy
6:05
. Back then , when the Bauhaus
6:07
was invented , the School of Bauhaus
6:09
, the goal was to produce
6:11
functional products at
6:14
an affordable price , and when you look
6:16
today at these design classics
6:18
, they are still beautiful , still functional
6:21
, but really expensive . They became
6:23
design objects that people
6:25
want to show off or
6:27
something , and that
6:29
was something that we tried to
6:32
implement in our brand , dna
6:34
. That's not only about the looks
6:36
, but also about the ethics
6:39
that we want to show
6:41
with our products , and that
6:43
means , of course , that you have this
6:45
I
6:47
don't want to say minimal approach , but
6:50
less a small approach to product
6:53
design and to produce
6:55
the watches in a good quality . But
6:57
what does good quality mean for us ? We
7:01
have some standards for our watches . For
7:03
example , that almost every watch
7:05
that we have in our portfolio
7:07
has a domed sapphire crystal with
7:09
anti-reflective coating , 5
7:12
ATM water resistance , so you don't have
7:14
to worry when it's raining or when you're washing your hands
7:17
. Screw-down case backs
7:19
it depends on the watch
7:21
type , but either it's screwed down
7:23
or has four screws in it and
7:26
, of course , quick release straps , so
7:28
the customers can change the look of
7:30
the watch in less than 20
7:33
seconds . That's what's important
7:35
for us .
7:37
Beyond that , when it comes to the design approach
7:39
, what do you guys prioritize when it comes to the design
7:41
approach ? What do you guys
7:44
prioritize when it comes
7:46
to design , like , is it obviously
7:49
Bauhaus ? I mean , I
7:51
put together an article about it . We're getting ready to drop
7:53
it , but
7:55
it really talks about form following function
7:57
. You know , minimalism
8:00
, simplicity , functionality , simplicity
8:08
, functionality , practicality , um , you know how . Is that something that you guys incorporate and
8:10
consider when designing watches ? I know that sounds like a really loaded
8:12
question , um , but
8:15
there's got to be a philosophy that
8:18
you guys have that you consider whenever
8:20
you're assembling and designing a watch , right ? So , yeah , definitely
8:22
definitely .
8:24
I mean , in the end , a good watch design
8:26
is all about details and we
8:30
usually start off with
8:32
the dial design , because that's the most
8:34
important part of the watch
8:36
. And it's all about proportion , of
8:38
course , that you look at which
8:40
kind of hands and dial
8:42
works for the look that we
8:44
want to achieve and then
8:47
you put that in a case , of
8:50
course , with the strap . But
8:52
what we like to do , for
8:54
example , for our additions
8:56
, we think in
8:59
the design process that's not only about
9:01
the dial but about whole other
9:03
details as well . Our most recent
9:06
model is , for example , the Now's Edition
9:08
Barhouse 3 . That's not only about the dial but
9:10
about whole other details as well . Our most
9:12
recent model is , for example , the Now's Edition Barhouse
9:14
3 with a black PVD case , and for us it was important to
9:17
show strong contrasts , like with the black case , the white
9:19
dial and , of course , to implement
9:21
customer feedback that we collected over
9:23
the years . For example , we
9:25
implemented the Bauhaus
9:28
stylistic forms the triangle
9:30
, circle and rectangular and put
9:32
Luminova dots on the dial for
9:34
better readability , to
9:37
underline the functionality of
9:39
the watch , but also for storytelling
9:41
. We took some
9:43
details of the barhouse
9:46
building in Dessau it has
9:48
this famous red door , for example
9:50
, and
9:57
we framed the date window in red to have this connection with
9:59
it . And also , when you look at the case back , we put the school plan
10:01
on it . So we
10:04
tried to push with each release
10:06
new technologies . So it's the first
10:08
time that we engraved
10:10
and painted the case back in
10:13
these fine lines , for example
10:15
. And last
10:17
but not least , also the strap . It's
10:19
an integral part of the watch . I mean , we
10:22
always look at the case , at the dial
10:24
, but we thought what could we
10:26
do to underline this
10:28
Bauhaus concept ? And we embossed
10:31
the strap with a geometrical
10:34
pattern on
10:37
it . It was also a first time
10:39
for us . So , to
10:41
answer the question , I think we
10:43
try to innovate
10:45
in the design details
10:47
in our watches with every new
10:50
release that we make , both from an aesthetical
10:53
and from a technical perspective .
10:56
That was one of the first things that I noticed
10:58
with that new watch . The Nails
11:00
Bios 3 was the
11:02
strap , and I'm happy that you mentioned
11:04
that too , because I felt like that
11:06
was the first time that you guys had done that , uh
11:09
, and I think that it was really tastefully done . It's
11:11
a a very like refreshing
11:13
take on a leather strap , uh
11:15
.
11:15
So kudos to you guys for that I'm
11:19
curious and , um , and
11:21
so obviously , your one of your core
11:24
principles for the
11:26
brand is obtainability
11:29
. You know you guys want
11:31
to make a watch that everybody
11:34
can afford Hopefully everybody
11:36
, right ? And
11:39
it seems like that's wrong , true , you
11:41
know , because you see a lot of micro brands that
11:43
start off with that approach or
11:46
they're like , hey , we want to make a . You know , affordability
11:48
is huge for us , right , um
11:50
, but then you slowly see
11:52
them roll into , you
11:55
know , creating uh , higher
11:58
, uh priced watches , um
12:02
, and it seems like you guys haven't
12:04
done that for as long as you guys have been around
12:06
. Um , is
12:09
that something that your fans can expect
12:11
? Um , for
12:13
maybe somebody who's who's looking for
12:16
a little more ? Or is it just going
12:18
to be a hundred percent , uh
12:20
, affordability ? Um
12:22
, you know
12:24
, moving forward , you know
12:26
yeah , this is an
12:29
interesting question .
12:30
I mean the , our now foundation
12:32
. We said that we want to make watch
12:34
it that uh , accessible
12:36
for for our customers . For example
12:39
, our base bestseller
12:41
now squads starts at 269
12:44
dollars and we want to stay definitely
12:47
at this price level to
12:49
introduce new customers
12:52
to the , to the brand . But also
12:54
we try to implement
12:56
better
12:59
technologies , more details
13:01
, into watches that
13:03
maybe are priced a little bit higher , between
13:06
500 , 700 euros , because
13:08
we realized over the years that
13:10
people are asking for it . Every
13:13
time a customer buys
13:15
a watch from us , we send them a
13:17
post-purchase survey when they
13:19
can give us the feedback , and we
13:21
received a lot of feedback . The
13:24
customer wishes better movement options
13:27
, more straps and
13:29
luminova , bigger
13:31
numerals , and for me it's really
13:33
I'm really lucky that
13:35
we have this kind of feedback , because every
13:38
two weeks I read this and
13:40
realize we
13:42
should invest in this direction
13:45
to even create
13:48
a better watch for our customers . So
13:51
I think you can expect
13:53
that we will go upwards
13:55
with the price for certain models , but
13:58
we always will release
14:00
limited editions or
14:02
also new watches under
14:04
300 , for example , and our
14:07
approach
14:09
is also not to exclude
14:11
anyone , because we try to
14:14
release watches also in quartz
14:16
and automatic . This
14:18
is , I think , something that's
14:20
different from other brands
14:22
that our best sellers are
14:24
available both in quartz
14:26
and automatic . So someone
14:29
who has a tighter budget can choose
14:31
the quartz and have all the advantages
14:34
of it , and the enthusiast , who is
14:36
maybe more into the mechanical stuff
14:38
, can choose to go the automatic way
14:40
.
14:41
I'm happy . Go ahead , blake
14:43
, sorry .
14:44
Oh , I just said sorry a little , another nerdy
14:46
follow-up , but um , I , I
14:49
obviously , when we talked , I told you
14:51
I focus more on on the
14:53
, the bigger box brands , and
14:55
mr , mr summers , here
14:57
is the , the specialist when it comes to
15:00
the , the micro stuff , um
15:02
, but I haven't seen
15:04
anything from you guys
15:06
and I could be wrong . That is housing
15:09
a Swiss movement , the
15:12
.
15:12
Canton .
15:13
Oh , the Canton .
15:15
Oh wait , is it STP ? Is that what it is ?
15:18
Yeah , the Canton was an interesting watch
15:20
for us because it was our first Swiss-made
15:23
watch with a STP
15:26
movement . Um , I think the first
15:28
version was released
15:30
in 2020 . Um
15:33
, but we have some . We had some problems
15:35
with the movement . The failure rate was
15:37
pretty high , so we
15:40
took it off and re-released the watch
15:42
with an Zilliter SW200
15:46
movement and
15:48
I think it was around $900
15:51
, I think .
15:52
I think that's right .
15:53
Yeah , I don't know exactly the price , but
15:56
currently it's sold out . Because
15:58
we want to rethink
16:01
this concept
16:03
of a watch with a Swiss movement
16:05
, or to put
16:07
it in other words , watches with
16:09
better movements , what you can expect
16:12
from us is that
16:14
we will release more watches with
16:16
the Miota 99000 series
16:18
, especially the
16:21
movement with the GMT . It's
16:23
really interesting also for us , but
16:26
also a new watch with a Swiss
16:29
movement , but I think that's something
16:31
for 2025 . When
16:33
I was at a watch fair , yes
16:36
, no , sorry Go ahead ? Yes
16:39
, for example , I was one week
16:41
ago at a watch fair in
16:44
Munich , the Inneganter Jewelry and Watches Fair example . I was one week one one for go at a watch fair in
16:46
munich , the in a grand jewelry and um watches fair , and
16:48
there were also different um
16:50
movement companies there , for
16:52
example , la jupere , miota
16:55
, soprod and I saw really interesting
16:58
options for movements
17:00
that I think our customers
17:02
would appreciate that we put
17:05
them in our watches .
17:07
We see a lot of micro brands using
17:09
Le Jouer de Paris because
17:12
of that extended power reserve . I
17:15
mean you have a
17:17
lot of options there , a lot of great kind
17:19
of pop-in options . You know
17:21
they fit the same cases as uh
17:24
, an edda or salida sw200
17:26
I mean , it's really yeah
17:28
, um , it makes it easy for you guys just to be like
17:30
okay , here's the design , here's the movement holder .
17:32
Boom , let's just pop in whatever movement and then people see
17:34
like a 68 power reserve compared
17:36
to like a 44 and they're like , wow , like I
17:38
can get a full another day out of this , so
17:41
yeah um yeah
17:43
, the new movements are amazing .
17:45
So I saw the la jupe
17:47
in in person and the different
17:49
finishing options you also
17:52
have . Or , for example , I don't know if you
17:54
know the sobrot movement
17:56
brand . It's part of the festina
17:58
group and they have a
18:01
movement called the newton with
18:03
the double bridge balance
18:05
and I was like wow , totally
18:07
blown away by it and
18:09
what we can imagine to do if
18:12
we release a new
18:14
watch with a smith's movement , that you
18:16
have an upgrade option , for example
18:18
the base version where we
18:20
use the sw200 from Sellita
18:22
and we pay a little bit
18:24
more , that you have maybe the
18:27
Lajou Perret or the Soprod
18:29
Newton inside it , so that
18:31
we can offer both
18:33
customers maybe the one who just wants
18:35
the basic Sellita movement or the
18:38
Infusos who are like I want to go all
18:40
in with the extended power reserve
18:42
more finishing , that we offer
18:45
both options to the customer so
18:48
something , something that I've noticed
18:50
and this wasn't on our list , but I'm
18:52
just getting so excited as I talk to you more , so
18:54
these ideas keep you know , like
18:56
, like forming in my brain .
18:59
But I'm a huge fan of german watches , justin
19:02
is a huge fan of German watches and
19:22
something like a trending pattern that I've noticed around German watches . But I haven't noticed from
19:24
you not to call you out publicly , but it's all in good fun is you get a lot of custom ? You know customization
19:26
. So , for example , I don't want to name other watch brand names unless you you
19:29
give me permission to , but because
19:31
this is your podcast , um , but
19:33
you know you can go in there and be like , hey , I want
19:36
the movement decorated like this , I
19:38
want , uh , you know , an exhibition case
19:40
back and I want , uh , you
19:42
know , these configurations of the dial
19:45
and like I mean , I'm sure you know you
19:47
know exactly what I'm talking about , but that's
19:49
something that you really only see from
19:51
the german watchmakers . Right
19:53
, like , no , american watchmakers , no swiss
19:55
watchmakers are like , hey , look , here's what you get . You
19:58
buy it , this is what you pay for . You . Don't
20:00
ask me for anything else . You know , get out of my face
20:02
and don't ever buy a watch again . But
20:06
you guys , I
20:08
haven't seen that from you and
20:14
it seems like the German market is a very mature watch market for those reasons that
20:16
they want something special , something
20:18
unique , and they want to feel like they have
20:20
a sense of influence
20:24
in the product .
20:26
Yeah , absolutely , you're totally right . We
20:28
have , I think , a different approach to it
20:30
because we release
20:33
limited editions of our best sellers
20:35
and try to give
20:38
our customers a piece that
20:40
is limited , usually to 1,000
20:43
to 2,000 pieces , and
20:45
also individual
20:50
the case of certain color
20:52
types and K-spec
20:54
engravings . But
21:02
when I started at the company , I was also in charge of the web design and one thing that I noticed
21:04
was that back then we
21:06
offered our watches just with
21:08
one strap and I was
21:10
like can we change
21:12
that , or is there a possibility that the customers
21:15
can choose ? Maybe
21:17
he doesn't like the Milanese strap
21:20
on the blue watch
21:22
dial , or he wants a brown
21:24
strap on the black dial
21:26
, for example , and it was not possible . So
21:29
I redesigned the whole
21:31
product page and the process
21:33
behind it so that we have
21:35
the technology to offer
21:38
this kind of process internally
21:41
in our company . Because at that moment
21:43
when you try to offer
21:45
more option , it may , it makes it
21:47
more complex and you
21:49
have to operate with
21:52
different teams in the company
21:54
and that everything works correctly
21:57
, that someone doesn't get the wrong strap
21:59
or wrong customization options
22:01
. What we do
22:04
is that we offer at
22:06
least here in Germany at some retailers
22:08
that we send them a blank
22:11
case back and the jeweler
22:13
can engrave it at
22:16
the store for them . But
22:18
right now for us it's a bit complicated
22:21
in our development process
22:23
to offer this
22:25
kind of individuality . But
22:29
today you can choose different
22:32
strap options , which was
22:34
really important for me Because it
22:37
could be possible that someone doesn't like
22:41
his
22:43
breath on his arm and prefers
22:45
um nylon straps
22:47
, metal straps , whatever , and
22:50
this is something we changed in the last months
22:52
that was gonna um
22:54
kind of bring me into the sorry blake
22:56
.
22:56
If you want to go ahead no , I was just gonna say
22:59
that that's important and I'm glad that you
23:01
pushed for that yeah
23:03
, love our strap , and I was , and I was going
23:05
to tell you as well , kvon , um , and to
23:07
kind of go back on what you were saying , blake is
23:10
, yeah , I mean , I feel like it's this thing where , like the german
23:12
industry , has , you know , all these options for customization
23:14
but , like kvon had said
23:16
, they do release a lot
23:18
of these different models in
23:20
different customization
23:23
styles different case back , different
23:26
straps . You know , all these things can
23:29
help change the identity of a
23:31
watch . You know , drastically . You
23:33
know , for instance , you know the watch I'm wearing , the
23:35
Costa this has , you know this , really
23:38
beautiful , like seagull on
23:40
it , like a bird or
23:42
whatever it is I don't know what type of bird it is and
23:44
it's got these little wind bangs and everything . But
23:46
for me , I'm a big beach person
23:48
, I love the ocean , I love anything that's nautical
23:51
. So as soon as I saw that , that
23:53
was like a click in my brain , I'm like that's
23:56
exactly what I want , like that , that was the customization
23:58
that I needed to push me into
24:01
purchasing that watch . Cause , you know , yeah
24:03
, sure , can I come in and be like , oh , can you do this and that
24:05
whatever doesn't matter , but it
24:07
shows that they are still , you know
24:09
kind of listening and doing these small customizations
24:12
to different models to kind of fill the market
24:14
. Yeah , I also
24:16
. I also love that you guys do you
24:19
know you'll , you'll
24:26
use the same model , for instance the Naus , and you'll put it in an automatic
24:28
as well as a quartz . Because , like you said , kayvon , you know somebody who is , you know
24:31
, maybe scared of an automatic movement or maybe they're
24:33
a little bit more , you know , budget oriented
24:35
. They would want a quartz movement
24:37
compared to a watch aficionado
24:39
who's going to instantly go for the automatic . So you
24:42
still get that personality
24:44
, the styling of the watch and the quality
24:46
. But you're just kind of able
24:48
to choose between that . And
24:51
that'll kind of segue me into the next question for
24:53
you , and we kind of touched on this a little bit . But
24:55
what has been , you know , some
24:57
of the biggest challenges in a market that's
25:00
filled with such diverse watch
25:02
styles ?
25:06
Yes , I mean . We
25:08
live in tough economic times
25:10
, for example , with
25:13
inflation and war , and I
25:15
also noticed in the
25:17
industry , especially at this
25:19
price point , that you have a
25:21
lot of threats People don't have
25:23
that much income that they
25:25
can spend on watches , for
25:27
example or the threat of the smartwatch
25:30
, especially the price range under
25:32
500 dollars . The
25:36
funny thing is that back then
25:38
some jurors said to us that the
25:40
price range around 500 to
25:42
1000 dollar is dead
25:45
, because above
25:47
is the is the luxury segment and under
25:49
is the cheap watches . But
25:52
what I noticed is that
25:54
so many brands got up market
25:57
that there's room left
25:59
for us that we fill in . And
26:01
when you come there with something
26:03
unique for example , you mentioned
26:06
our editions there's also
26:08
something that surprised us , because the
26:10
first editions we made were really
26:12
basic , black and white , strong contrast
26:15
of what you would expect from Bach's , from
26:17
this minimalism . But what we did
26:19
is to combine this style
26:22
and put a
26:24
color touch into it and so
26:26
created this unique identity
26:29
for us , and we
26:31
realized that our customers
26:34
really appreciate that and
26:36
see our sales growing
26:39
, and this is what makes us happy , of course
26:41
, and our customers as well .
26:44
I have to come out on the record and say that
26:47
, um , you know , when we were going back
26:49
and forth through email and I was
26:51
like let me look at , you know , the stern
26:53
glass portfolio , and
26:55
uh , I , yeah , I just love the nous
26:58
and um , in that yellow
27:00
, like I saw some pictures of it
27:02
online and uh
27:04
, and I was just like this is so good
27:06
, like and this is
27:09
a perfect time it . Is
27:11
it ? There's a balance
27:13
, right , and we've talked about this just in the night
27:15
before . But , like , you
27:17
can go so far away from
27:20
your values , like while having fun . You
27:22
know , like , oh , let me put , like a
27:24
light blue dial , let me put a pink sub dial , let
27:26
me put , you know , a green bezel , right
27:28
? I mean , obviously I'm not a designer , so that would be the worst
27:31
watch ever , but , um , but
27:33
you know , people can stray away from that
27:35
while they're having fun making watches , but
27:39
at the core foundation of it , there
27:41
has to be a balance , because you can
27:43
go down that rabbit hole and then
27:45
you make a watch that's not very wearable
27:47
, right , like
27:49
, or you can stick close to those , those
27:52
values , and I
27:54
always think a watch should be , should be wearable
27:56
, and you see a lot of watch brands
27:59
making watches that aren't wearable , which
28:01
is the exact opposite of what you would expect
28:03
from the industry . So
28:06
definitely another , another clap for you
28:08
guys on that one thank thank
28:10
you , thank you very much .
28:11
I mean , in the end it depends what
28:13
your approach is . I mean , if you're
28:15
a watch brand that is more jewelry driven
28:18
, where the watch is more more
28:20
kind of a sculpture , and time
28:22
telling is not the most important thing
28:24
. What comes to my mind is , for example , mb
28:27
and f . These are really sculptured
28:29
watches , um . So
28:32
for us it's
28:34
uh , of course , important
28:36
that we stay at some base
28:39
and a base design core , but
28:41
maybe to put a bit fun
28:43
twist to it . And
28:45
I tell
28:48
always my close friends when I show
28:51
them our newest watches that these
28:53
type of watches are too colorful for
28:55
them . But they're always driven to the
28:57
white and the black dial
28:59
. And of course the white and silver dials are
29:01
best sellers . And for someone
29:04
who starts getting into watches , it's
29:06
totally normal to get a
29:09
watch that is suitable for every
29:11
occasion . But when
29:13
you get your third , your
29:15
fourth , your fifth watch , you want to see
29:17
some color to express your personality
29:20
or your mood that you are in . And then
29:22
, when the funds , then is
29:24
that when the fun starts , yeah
29:26
, that yellow is insane
29:28
.
29:29
Sorry , just uh , just to touch on that man
29:31
, I was looking at that one in particular and
29:33
I'm , I'm specifically , I'm a , I'm
29:35
a very colorful watch guy . I
29:37
like to show my personality on my wrist , um
29:40
, as if I don't already have enough . You know if
29:42
you , if you talk to me , but but
29:44
yeah , I saw the yellow and I was just thinking
29:46
, man , like I would never buy a yellow life or
29:49
a yellow watch in my life . And then I looked
29:51
at that one and I was like bro , it's
29:53
like that one is fire , like it's so
29:56
accessible , like I feel
29:58
like I could , I'd be able to wear that with anything and
30:01
, like you said , like a very , very good , like summertime watch as
30:03
well .
30:03
Um , but anyway , I just wanted to say that I
30:06
, I've , I've unloaded a lot of watches
30:08
, um , not a lot , but I've
30:10
unloaded certain watches for
30:12
that reason , like I had an orange dial
30:14
watch and , um
30:17
, and you know you can't . You
30:20
know you talked about straps and and , uh
30:22
, you know , versatility . You know , like orange
30:24
doesn't have a lot of versatility
30:27
. You know , and I get , why
30:29
orange watches exist for the most part , you know
30:31
, mostly in the diving community , because they're the last
30:33
color that can visibly be seen
30:35
by the naked eye . But
30:38
once you get a watch like that , an orange
30:40
watch , you know , you , you'll
30:42
, you'll realize how hard it is to wear in
30:44
my , in my opinion , right , but
30:47
this is a perfect segue
30:49
and to fun , right
30:52
, and you had sent us
30:54
, by the time people listen to
30:56
this , this will be past
30:58
march 25th , but you have
31:01
chosen to share with us in advance
31:03
the new Lumatic
31:06
, the Sternglass Lumatic
31:08
, with this beautiful blue dial
31:10
and , surprisingly
31:13
very interesting contrast . Tell
31:17
us about , and you're the designer
31:19
, so we're lucky enough to have you sitting
31:22
here , yeah sure
31:24
I can tell you about the
31:26
lumatic .
31:27
Yes , it's my first automatic
31:30
watch design for the brand that
31:32
I made for it and basically
31:34
this watch was created because
31:37
of our customer feedback . People
31:40
ask for bigger numerals , people ask
31:42
for Luminova , for
31:45
better movement options and
31:47
for unique straps , and that's what
31:49
we did with this watch . The
31:52
name comes from the word combination
31:54
of Lume and Automatic
31:56
. That's why it's called Automatic , and
31:58
it's the first stainless watch
32:01
that has a miota
32:03
a315 movement . In it
32:05
, there's the advantage of an
32:07
increased power power reserve
32:10
of 60 hours in comparison to
32:12
38 of our standard movements
32:15
, and it has a lot of movement
32:17
decoration , for example , the gene Geneva
32:19
stripes on the automatic bridge , the
32:26
skeletonized rotor and the heat-blued
32:28
screws . Furthermore , what
32:31
we did when we designed this dial is that we made the numerals
32:33
a little bit bigger , but also add
32:36
a shadow to create this 3D
32:38
effect . I saw it on
32:40
watches from
32:42
the 80s and 90s and were like man
32:45
, we should bring that back .
32:48
As soon as I saw that photo I was like it
32:51
has shadows on the numerals . I
32:53
was like I love that
32:55
.
32:57
That's a first for you guys right .
32:59
Yeah , it's definitely the first
33:01
for us , and it creates death on
33:03
, and this is something that I really
33:06
appreciate as a designer
33:08
and enthusiast of watches when
33:10
light hits the dial or the
33:12
case that every time when you
33:14
look at your watch , you see a new
33:16
detail . And that's what we tried to
33:19
achieve with it and
33:21
, of course , to
33:23
put two different luminova
33:25
colors on it , one for the numerals
33:27
, the beige one , but also the
33:29
strong orange one for the triangle
33:33
circle and for the hands is
33:36
something to enhance the
33:38
contrast of it . There's also
33:40
another small design detail
33:43
. For example , at 12 to 60
33:45
is marked in red , and that's
33:48
because the movement has a power
33:50
reserve of 60 hours . Could
33:52
have written it down at automatic
33:54
, but we wanted to have it clear
33:56
and to emphasize it in
33:58
this small detail
34:00
. It clear and to emphasize
34:03
it in this small detail . And another uh
34:05
, also a first time for me we
34:07
developed specifically for
34:09
this watch a new nylon
34:12
strap which is made out
34:14
of sequel
34:24
material , which is 100 recycled , and dark blue leather with contrast
34:26
blue stitching . This will be a variant for the watch and
34:28
we will sell it also separately online
34:30
, so you can put it on your NARS
34:33
or your Hamburg case , and
34:35
I think it will suit us well . Something
34:45
that you didn't include in your email is the
34:47
case diameter . Yes , it's 38 millimeters , the same size as
34:49
the mouse .
34:50
Oh yeah , I figured it would be 38 , 40 , 42 .
34:52
That's where you guys kind of float around and
34:55
so just a quick question while we're on
34:57
that subject of the new watch Is
35:00
it based off of an existing model
35:03
or is it a completely refreshed
35:05
design , like on the case and everything ?
35:27
It uses the same dimensions , so it
35:30
was easy for us to swap
35:32
out the movement
35:35
. This is something that our
35:37
customers appreciate . There
35:44
will be Niles and Hamburg models that
35:46
will also future this movement type . That's
35:49
awesome .
35:50
And I guess , since this
35:52
is the first time you're using Miota after
35:56
your release , I mean , a lot of brands use Miota
35:58
, so this is maybe something you guys are
36:01
going to kind of roll into future collections
36:04
because of how easy they are to service
36:06
, how easy they are to replace . I mean
36:09
, they're actually really reliable
36:11
. Miota
36:13
, the 8 series , gets a lot of hate
36:15
on the internet for some odd reason
36:17
because of the 9
36:19
series existing , and that is the sole
36:21
reason why it gets hate . Um , but
36:24
these are , these are decently hardy
36:26
little movements , um
36:28
and they're reliable and they run
36:31
accurately like um easy
36:33
to service , yeah yeah , I mean
36:35
I can swap the movement for 90 bucks . You know
36:37
, I don't even have to service it . Um , and
36:40
and yeah , I mean we've seen some
36:42
of our friends who also use that movement
36:45
and some of the other micro brands .
36:46
I mean they're getting them into
36:56
into cost rated
36:59
, you know , like into cost
37:01
accuracy , which that , and I think
37:03
that also and I mean at that price
37:06
point you get these technical
37:08
features with the extended power reserve
37:10
and the finishing you would normally
37:12
pay double or triple
37:14
the price to get something similar
37:17
in a swiss movement watch , and
37:19
totally , these
37:21
are really reliable movements for
37:23
us .
37:27
Yeah , let's transition here
37:29
to so
37:32
obviously you're newer
37:35
to stern glass , but
37:37
I'm sure you've seen the ups and downs
37:40
of the watch industry , which , uh
37:42
, happened in almost seconds
37:44
, right nanoseconds of ups
37:46
and downs . Um , tell
37:49
us for you what has been the most
37:51
rewarding part of
37:53
being with the brand , like stern glass
37:55
, for
37:57
me personally when
38:00
I joined the company two
38:03
years ago .
38:05
I just finished design school
38:07
, got into watches six years
38:09
ago and it was my goal to
38:13
work in this industry and
38:16
I had the opportunity and the
38:18
luck that I found . The
38:22
job at Stangas was really something
38:24
that I appreciate , and I mean
38:26
a dream came true for me that a
38:28
watch enthusiast can work
38:30
at a young startup company and
38:33
do his first design
38:35
as a working
38:37
student there , because I cannot
38:40
think of any watch company in
38:42
germany where I could do that in
38:45
that short amount of time . So
38:47
this is something that I really like , and
38:49
to bring my knowledge
38:52
to the products and to the product
38:54
development is something that the team
38:56
really appreciates . So if they
38:59
have any question about
39:01
the history of watches , what
39:03
kind of designs and complications
39:05
there is , they can always ask
39:08
me that , and I
39:10
noticed that in
39:12
our company that the
39:14
people are more enthusiastic about
39:16
the upcoming releases because we
39:18
want to try not only
39:21
to be more colorful
39:23
but also be more technical
39:25
and better watches with
39:27
more complications to come . So
39:30
customers can
39:32
, or enthusiasts can , expect this
39:35
year definitely some interesting
39:38
watches from us , completely new cases
39:40
, new uh watch types
39:42
and , um , yeah
39:45
, it will be very interesting
39:47
what , um , what
39:49
trends do you guys foresee uh
39:51
within the watch making industry ?
39:54
um , and you know how do you think that stern glass
39:56
uh is going to adapt to these changes ?
40:02
What I realize is the innovation
40:04
at movements , Like when you
40:06
look , 10 years ago you
40:10
were really limited what kind of movements you want to use in your
40:12
watches and now
40:14
, because ATA stopped supplying the
40:16
watch brands with their movements , a
40:19
lot of other companies started to develop
40:21
, to develop their own and
40:24
to offer the
40:26
opportunity to do
40:28
certain dial layouts and
40:30
this is something I noticed and
40:34
the trend to color . I mean
40:36
, this is something that
40:38
you can when you compare watches
40:40
10 , 20 years ago and you compare today
40:43
. Watches became colorful
40:45
because life out there
40:47
is really how you say it serious
40:49
and we need something
40:51
fun on our wrist
40:53
that brings joy to us
40:56
when we look at it .
41:00
Let's step back , because you talked
41:02
about joy , and
41:04
so I know for you , joy is
41:07
design . So
41:09
let's talk about
41:11
, like , the process
41:14
that you go through and we've touched very briefly
41:16
on this , but walk us
41:18
on the same journey that
41:20
you guys take when you're designing a watch
41:22
. Like what are things
41:25
that you look for ? Like , how
41:27
do you get inspiration ? Like
41:29
, what's the process ? Like , how do you capture
41:32
that inspiration , how do you evolve
41:34
that inspiration ? And then how does it eventually
41:37
become something that somebody
41:39
can purchase and wear ?
41:42
Yeah , a really good question . I mean
41:44
, when you start collecting watches
41:46
privately , you get to
41:49
see a lot of watches , handle them
41:51
in your hands and get inspired by
41:53
them . Of
41:59
course , when you look back at the watch history , there are so many great
42:01
designs and it's logical that the vintage trend is so strong , because
42:03
back then they made these timeless designs
42:05
and companies start to
42:08
re-release them over
42:10
and over again . But what I think
42:12
to myself is what will
42:14
be what when we look back
42:16
in 20 , 30 , 30 years ? We're like
42:18
, okay , back in 2010
42:20
, 2020 , we wore
42:22
watches that looked like watches in the 50s
42:25
, but what are watches for
42:27
the 21st century , for example
42:29
? So for
42:32
me , it's important to look , of
42:34
course , back , get inspiration from the past
42:36
, but also to put a modern
42:39
twist to it , to combine these
42:41
elements . For example
42:43
, my first watch design I made
42:45
is the sidious sector
42:48
dial design , and this
42:50
is something I really liked
42:52
privately and I showed
42:56
it to our design team over
42:58
. Like . This is something that I could imagine
43:00
for a brand , because it reminds
43:03
of a scientific dial and
43:05
, although it's more art
43:07
deco based , it shares some similarities
43:10
with our design philosophy , with
43:12
the Bauhaus . And how can
43:14
we put that two
43:16
design philosophies
43:18
together to create a watch at
43:20
an affordable price point , because
43:23
this kind of design was
43:25
really popular in the 20s and 30s and
43:28
now there are not so many brands
43:30
or usually really at the
43:32
high end that kind of offer
43:34
, this style , and my goal was
43:36
to bring this style
43:38
for an affordable price . And
43:41
not only that it looks good , that it has
43:43
the right details . For
43:53
example , it has a dial with circular brushing at the hour sector
43:55
and a satinized dial , but because the minutes and the seconds
43:57
are divided
43:59
into sectors , I wanted
44:02
to use a movement that runs
44:04
smoothly and , of course
44:06
, we had to use a quartz movement by proposing
44:08
the Seiko Mecca Quartz , because
44:11
it was the movement
44:13
that would fit the design
44:15
. I think a ticking quartz movement
44:17
wouldn't work
44:19
with this kind of design , and this
44:22
is um was my
44:24
first uh design process
44:26
for completing your watch , and
44:29
what I try to do is to implement
44:31
the aesthetic components
44:36
with the technical ones . This this
44:38
is really important to me that we're not only
44:40
making beautiful watches , but
44:42
also what drives them suits
44:45
the design .
44:48
I love , personally
44:51
, the new watch that you guys are going to be
44:53
releasing here shortly . I
44:56
like that . It has , like you mentioned , the
44:58
shadow numerals and things . It's all
45:00
these little quirks that almost bring
45:02
a retro feel to it , but
45:04
still keeping that Bauhaus
45:07
life inside of it , the
45:10
soul to it and for
45:12
everybody watching . Bauhaus is
45:14
to the watch industry what feng
45:16
shui is to Holmes , feng
45:22
shui is to homes . It's just kind of like a sense of everything having
45:24
a purpose and a place , um , you know , but still
45:26
being a refreshed and refined look , um , but yeah , I really enjoy
45:29
that . Um , how do you see the role
45:31
of , you know , bow house design
45:33
, uh , evolving within
45:35
the watch industry in the next , you
45:38
know , let's say , five to 10 years
45:40
or so ?
45:43
This is an interesting question , because
45:45
when you look at the prices
45:48
of certain models , then it would
45:50
not match the Bauhaus philosophy , because
45:52
when you look from
45:55
a certain perspective , we
45:57
don't need any wristwatch , so
46:06
these are essential luxury items . So what I really love about us , but also about
46:09
other micro brands , is that they
46:11
try to offer unique designs at affordable
46:13
prices and for me , barhouse
46:16
design . It's not only the look but
46:18
also the philosophy behind it
46:20
, and I think this is also something
46:22
that drives the enthusiast community
46:25
. Of course , it's good to have inspiring
46:28
brands that are really with
46:30
a strong heritage and to save
46:33
up the money to acquire
46:35
the the great piece , but
46:37
it's also important that we have
46:40
some watches that you can buy when
46:42
you save up some money after six months or
46:44
so , or a funny watch with a yellow
46:46
dial , for example , where it doesn't hurt
46:48
when you pay 300 euros for it , in
46:50
comparison to pay 3
46:52
000 4 000 euro for
46:54
a yellow dial watch that would hurt
46:56
more .
46:57
I think yeah yeah
46:59
, I , yeah , I mean it really . I
47:03
think that's what a lot of brands are losing
47:05
. It's like as
47:07
they go upmarket , they
47:09
like forget about the customers . That
47:12
kind of helped bring them upmarket
47:14
. You know , it
47:17
seems to be like a cat-and-mouse game . You
47:19
know , we talked briefly about this yesterday on
47:22
the phone for about an hour . But
47:24
it seems to be like a cat and mouse game
47:26
because
47:28
everybody wants to go
47:31
up market . You know , everybody
47:33
wants to because you
47:35
it's a double-edged
47:37
sword , because by
47:40
staying true to your , your
47:42
, your ground , your entry
47:44
door , your entry consumer um
47:47
also turns off a lot of
47:49
the , the bigger collectors
47:52
, you know , like the huge , like collectors
47:54
that have the . You know
47:56
the pateks and the vach , and
47:59
I know I'm not comparing them to you , but
48:03
you don't see a lot
48:05
of guys who will put
48:07
their Patek on one day and then put their Sternglass
48:10
on the next day . Yeah
48:12
, and
48:14
it's weird because we're
48:16
in a small industry already , we're
48:19
already in a niche industry . It's like , out
48:22
of 100 hundred people that you meet , maybe two
48:24
of them are watch collectors , realistically
48:27
. So we're already
48:29
in the small industry and then it's already narrowing
48:32
itself by how , how much money
48:34
you have to spend on watches and
48:37
as you go more up market , the
48:40
weirdest thing is people
48:43
don't enjoy the watches as much . It
48:47
seems to be
48:49
a different reason why
48:51
people purchase watches at that
48:53
point . You know , and
48:57
again you know , going back to Sternglass and affordability , sustainability
49:00
. You know , going back to stern glass and affordability , sustainability . You know , and
49:02
um , you know , creating
49:04
that customer uh journey
49:06
. Um , you
49:08
know , it's really cool that you guys are just still
49:11
staying where you . You know where you started
49:13
at affordability and and I've
49:16
, I've noticed every time , you know , I was
49:18
going on your website and you guys
49:20
, you guys love that
49:22
approach to watchmaking .
49:25
Yeah , thank you .
49:26
A lot of the other watchmakers are like let
49:29
me get out of this segment as quickly as I can .
49:31
It's a shame for us to make affordable watches I
49:37
mean , you mentioned going up market , For
49:40
example , this watch , the Lumatic . It's
49:43
, of course , a little bit more expensive than
49:45
our normal automatic movement
49:47
, but that's because we
49:49
have to offer our customers
49:52
a better watch if we
49:54
demand for a bigger
49:56
price . So we are
49:58
really value-driven . And
50:01
this is for me also because I'm an enthusiast
50:03
myself . When I design a watch , I'm
50:05
asking myself would I buy this piece ?
50:08
and if no , that would be problematic
50:10
, I think I'm not gonna make it , just throw it away
50:12
, throw it in the bin . I
50:31
could not support it myself
50:33
. I had but you have difficulties to do
50:35
it data , um
50:37
, but you're
50:39
paying more now
50:42
, in 2024 , for
50:44
the same product that
50:46
was made in 2020 , 2019 , and
50:49
you see brands that have went through three
50:51
or four or five price increases , but
50:54
they haven't improved the quality of the product
50:57
, and so that
50:59
is a very dangerous
51:01
place to be . And
51:04
you see a lot of buyers and I
51:06
mean , obviously , I have a community here where
51:08
I live and a watch club
51:10
and I talk to collectors every
51:12
day and a lot of collectors
51:15
are in the same exact place right now
51:17
, where they're sitting on their hands
51:19
, they're sitting on their wallet , they're . They're not pulling out their wallet right now , where they're sitting on their hands . They're sitting on their wallet
51:21
, they're they're not pulling out their wallet right now
51:23
for that exact reason
51:26
that you're spending
51:28
more . And and when you you know , when you
51:30
get into the luxury segment , you know
51:32
two percent price increase , three to four or five percent
51:34
price increase doesn't sound like much
51:37
, but it becomes hundreds
51:39
of dollars . You know hundreds
51:41
of dollars , and with those hundreds
51:43
of dollars , you have
51:45
a stern glass , you know .
51:48
Yeah . I
51:51
mean there's this famous
51:53
chronograph that went to the moon
51:55
. Back then , 10 years ago
51:57
, you could afford
52:00
one , and now they
52:02
target a completely different customer
52:04
with it . I mean , it's also okay
52:06
to do it because it's
52:09
a strong design and a really important
52:11
watch , because it's a
52:13
strong design and a really important watch . But
52:19
I think we have to keep in mind that not everybody can spend or is willing to spend
52:21
that much money on something that he
52:23
doesn't need . But what we
52:25
want to try to do is to offer our
52:29
design philosophy at an accessible
52:31
price and , of course , maybe
52:33
when the watch has better features
52:37
, to have a
52:39
little bit bigger price , but
52:41
to not exclude
52:44
someone .
52:45
Yeah , and that's the way it should be . As
52:48
you command more
52:50
money from your consumer , you should be
52:52
delivering a higher quality product . Um
52:56
, but I just had to bring attention to that
52:58
because we're in this danger zone
53:00
for the watch industry and nobody
53:02
talks about it . You know , nobody
53:04
talks about it because we're independent
53:07
. I justin lonely
53:09
wrist and you , you
53:11
know we can , we can say this , you
53:13
know , we can talk about this , you know , and
53:15
um , and
53:17
yeah , so thank you for for actually
53:20
, as you go up market , delivering
53:22
more value and uh , and
53:25
letting us pay get more watch for what we for
53:27
our money .
53:28
So yeah , absolutely
53:30
, that's the way it should be .
53:33
I couldn't agree more . But
53:37
, how does ?
53:37
Staring Glass engage with its customers and
53:39
its community , such as watch enthusiasts and collectors and things like
53:41
that .
54:04
How do you guys have engagement with those people ? As
54:14
I already mentioned , we have this , for example , post-purchase survey
54:17
, where customers can give us feedback to our watches , what we can improve , not only about our
54:19
products , but also the buying process , the website that they can choose different
54:21
straps and kind of stuff , stuff . But also we have a facebook
54:23
group with I think
54:25
3 000
54:28
people in it where they share
54:31
the their favorite wrist
54:33
shots of our watches , and
54:35
this is something that
54:37
we use also in our product development
54:40
, where we put design
54:42
variations and community
54:44
can vote which design
54:47
they prefer . And
54:50
what we want to do is also
54:52
to go more to the fairs
54:54
this this year , especially
54:56
here in germany , to get in
54:59
touch with the enthusiast community
55:01
, because for me it's really important because I'm
55:03
an enthusiast myself to talk
55:05
to to the people , ask
55:08
them do you like the watches ? What could we
55:10
do better ? What do do you wish , for
55:12
example ?
55:21
And this is something that I would definitely need to bring
55:23
more to us , to the company . Yeah
55:29
, I mean as a micro brand , and this is something that I've said a million times
55:31
over and over . But if , if these upmarket brands
55:33
gave the consumers what they wanted
55:35
, then there might not be stern
55:38
glass or there might not be xyz
55:40
micro brands . So you
55:43
know them , dropping the ball has created
55:45
a huge opportunity
55:47
for brands like
55:49
stern glass and you know , obviously
55:51
, the consumer , right , this is also
55:53
something I'm sounding super pessimist
55:56
, pessimistic , um
55:58
, but you see a lot of the watch
56:00
industry controlling
56:02
the consumer , you know
56:04
, um , and not
56:06
the other way around , where you
56:09
know your consumer approach is
56:11
what powers the brand , right
56:13
, and
56:16
, and yeah , so you
56:18
know , without the community , there is no , there
56:21
is no watch industry , there is no , and
56:23
that's why it's important for us , you know , for our
56:26
mission and what we do , and
56:29
obviously for we , we
56:31
stress the importance to other watch brands . You
56:33
know , I don't think we have to do it for you , but you
56:35
know , I , I think we've talked we've
56:38
talked to watch brands before and they're like well , what do you think we
56:40
could do to get the community involved ? And I'm like
56:42
it's a shame that you have to ask the question
56:44
. Yeah , just listen but
56:47
by giving giving them the opportunity
56:49
to , to be heard , you know
56:51
, and to and to have a free , open communication
56:54
, open dialogue . Um
56:56
, a lot of these watch brands will build these
56:58
walls between them and their consumer
57:00
and um , yeah , and
57:03
yeah so , um , I
57:05
think , if we were to to
57:08
have like like a success , a
57:10
success playbook for
57:12
what the watch industry , I
57:15
think stern glass would be there at
57:17
the top of the strategy the
57:19
value , the focus , the , uh
57:22
, the direction , the leadership . I mean , you know
57:24
what ? I mean , there's just a lot of cool things and
57:26
that , you know . That was one reason why we were very adamant , and
57:28
you know , I'm like the terminator
57:30
, you know I'm not gonna stop reaching out to you
57:32
guys until you come on or say no , and
57:37
so , uh , same for justin , but
57:39
, um , but yeah , that
57:41
was one reason why we felt like it was very important , because we
57:43
have a lot of a lot of similarities and and
57:45
what we take pride on , um
57:48
, but you know , with that
57:50
being said , we we have , you
57:53
know , two more questions . I
57:55
don't want to keep you away from the
57:58
obligations that you have from
58:00
personal and from work , and so
58:02
we appreciate the hour you spent with us so far
58:04
. And
58:06
then my I guess
58:08
this is a question we always ask
58:10
, because this is probably one of the most important
58:12
questions we will ask but
58:15
, um , where do you see
58:17
the brand heading and
58:20
the next 10 years ? You know , if
58:22
you and this doesn't have to be , uh
58:25
like , from the corporate perspective
58:27
, you know , from the , the
58:30
team's perspective , you can , you
58:32
can come from that perspective , but
58:34
, um , in your eyes , uh , from the team's perspective , you can
58:36
come from that perspective , but
58:50
in your eyes , with your vision .
58:51
What would you expect from a brand like Sternglass ? This is a
58:53
really good question and sometimes I ask the
58:55
team and just Dustin
58:58
also , this kind of question . I
59:00
think I would answer it in two ways
59:03
one from a brand and one from a product
59:05
perspective . I think
59:07
we , as a brand I wish that
59:09
in 10 years we will be bigger
59:11
and more retail stores , more
59:14
people know the brand and
59:16
tell our story and
59:19
our approach to watchmaking
59:22
but also
59:24
, from a product perspective , to
59:26
continue to sell
59:28
accessible watches
59:31
with a certain design twist , limited
59:33
editions . But for me , as an enthusiast
59:36
, I would love to see more
59:39
technical watches , watches with
59:41
more complications , something that
59:43
never has been done before
59:45
. For example , I
59:48
would love to see a jump hour Stern
59:50
Ves watch , a mechanical one . A
59:52
mechanical chronograph is something
59:55
that's definitely on my bucket
59:57
list to do , but , of course
59:59
, to have it accessible at an accessible
1:00:02
price point , and this is something that is
1:00:04
really difficult . But I mean the
1:00:06
best example is , for example
1:00:09
, the GMT movements
1:00:11
. For
1:00:14
example , the GMT movements
1:00:16
five years ago it was impossible to get one new for under €1,000
1:00:18
and it was an office GMT
1:00:20
, and when you want a true GMT
1:00:23
you have to pay €3,000 or more
1:00:25
for it , and now , with
1:00:27
the two options that
1:00:29
we have with the Seiko and the Miota
1:00:31
, you can offer GMT watches
1:00:33
for under €1,000
1:00:35
. And that was not possible five years ago
1:00:38
. And this is something that I would
1:00:40
like to do to offer complications
1:00:43
, tell the story of them , tell them
1:00:45
what makes these kinds of
1:00:47
extra functions unique
1:00:50
to a watch , and also to
1:00:52
educate the customer , because
1:00:55
most of the customers that
1:00:57
are new to watches they don't know about this
1:00:59
, about this cool stuff , that what makes
1:01:01
watches so special and so interesting
1:01:04
. Of course , the design it's
1:01:06
important . But the technical aspect
1:01:08
how does it work and what
1:01:10
was it used back then and
1:01:13
when these watches were tools , and
1:01:15
now we have these accessories
1:01:17
on the wrist . This is something
1:01:19
that I would really love to do
1:01:21
More watch
1:01:24
designs that push
1:01:27
the limit .
1:01:30
I would like to say and I
1:01:32
could probably go back to
1:01:35
justin and point back to him , but
1:01:37
you know , justin and I , when did
1:01:39
we start watch collecting ? I mean , it hasn't been very
1:01:41
long , I mean it was like 2014
1:01:44
2016
1:01:46
, 16 yep 2016 so
1:01:48
2016 , we
1:01:51
got into the hobby together
1:01:53
, um , and
1:01:55
very quickly . I think
1:01:58
a lot of people like
1:02:01
, for example , we have people that
1:02:03
are that really don't know how
1:02:05
to collect
1:02:07
watch . I know that sounds super weird , like
1:02:09
I have some people in my watch club that super
1:02:14
weird . Like I have some people in my watch club that you know are like I'm scared to be
1:02:17
a watch collector and it's like why ? And it's like I don't , I
1:02:19
don't want to do it wrong . You
1:02:21
know , I don't want to be there . I don't want to be the wrong type of watch
1:02:23
collector . It's like what does that ? What does that even mean ? You know
1:02:25
, I don't even understand what that means . Um
1:02:28
, but the reason why I'm
1:02:30
bringing this up is because , um
1:02:33
, very , very
1:02:35
shortly after I mean , when
1:02:37
did you hear about Stardust , justin ? I mean , it
1:02:39
had to be right around that time , like 2018 .
1:02:41
It was probably 2018 , I
1:02:43
think and I remember
1:02:46
I don't know , maybe this is a little bit later , but
1:02:48
I remember when you guys used to have the topograph
1:02:50
, which was probably 2019
1:02:53
, 2018 , 2019 . I think so . Yes
1:02:55
, so yeah , somewhere in there .
1:02:59
And the only reason why I'm bringing this up
1:03:01
is because that
1:03:03
creates another challenge
1:03:06
and another obstacle , and
1:03:10
I don't even think watch brands even know this . But
1:03:14
you know , something that I
1:03:16
can assume justin felt and I
1:03:18
have certainly felt , um
1:03:20
, is a sense of , uh
1:03:23
, of like comfort
1:03:26
. Does that sound so when
1:03:28
I say it ? But , like , you know , you
1:03:30
guys , you guys are , are
1:03:33
, are , are
1:03:35
not scared to say
1:03:37
, hey , here's , here's
1:03:40
what , what you could consider
1:03:42
as as a watch collector , here's what you could feel
1:03:44
like , here's , here's the experiences you
1:03:46
could have like . And
1:03:48
you know , I , a
1:03:50
lot of watch brands are also scared to
1:03:53
make that first collectors
1:03:55
like that , that newbie collector
1:03:58
, newbie enthusiast watch . They're scared to
1:04:00
make that watch . Um
1:04:02
, but I
1:04:05
, I know that sounds so weird to say I'm
1:04:07
, I've been sitting here like I'm sounding like an idiot , but
1:04:10
I'm like , where are you going with this ? I , I , yeah
1:04:13
, I don't know , but , um , but
1:04:16
no , it's weird because you never get that from
1:04:18
a brand like you look at brands like
1:04:20
seiko or citizen or boulevard
1:04:23
, you know , whatever right , but they don't ever
1:04:25
come from that like warm and
1:04:27
friendly approach
1:04:29
to to buying a watch . You
1:04:32
know , like , am
1:04:34
I ? Am I crazy ? Am I like ? Am
1:04:36
I gonna be tied up with the ? You know
1:04:38
, my arms behind my back and a loony
1:04:40
bin , but it's something that I
1:04:42
felt like . It is that
1:04:46
you guys do like you
1:04:48
know am I right
1:04:50
?
1:04:52
I'll let you go ahead and speak on that , then I'll I'll
1:04:54
come back to that I
1:04:56
think what makes us
1:04:59
different and other micro brands in
1:05:01
comparison to the established
1:05:03
brands is that we
1:05:05
were born out of the internet era
1:05:08
, the e-commerce era , where
1:05:10
you can directly sell
1:05:12
to the customer and get directly
1:05:15
the feedback . When you look at the
1:05:17
other established companies , when
1:05:20
they were founded 100
1:05:22
years ago or even older , it
1:05:24
was a completely different time . Back
1:05:26
then to get the watches , for example
1:05:29
, they sold the watches to jewelers
1:05:31
and jewelers sold the watches
1:05:33
to the clients , so the
1:05:35
watch companies didn't
1:05:38
have any contact with their customers
1:05:40
. Today completely
1:05:42
crazy to think about it . And
1:05:45
of course , when the company is older
1:05:47
, you have established certain
1:05:51
company culture and structures
1:05:53
that makes it difficult
1:05:55
to them to break out . And
1:05:58
because we are such a young company
1:06:00
and I think we have
1:06:02
15 people the
1:06:05
communication is really short . For
1:06:07
example , if I realized
1:06:09
that something is in
1:06:11
danger or doesn't work , we can
1:06:13
change it really quickly . And
1:06:16
this is this , I think
1:06:18
, is the advantage of
1:06:21
smaller , independent brands
1:06:24
that they can get the receive
1:06:26
the feedback directly , have a
1:06:28
closer relationship to the customer
1:06:30
and , as you said
1:06:32
, a more friendlier and not this
1:06:35
high end approach
1:06:37
where you have to go to a jewelry store
1:06:39
and ask them can I
1:06:41
see the watch please ?
1:06:44
so we can I touch the watch .
1:06:46
Yeah , yeah , exactly I
1:06:48
think .
1:06:49
Um , yeah , I was
1:06:51
gonna say I think the big thing and this
1:06:53
is what I've noticed too , bl . Blake , and I know
1:06:56
you kind of mentioning this . I think
1:06:58
the term that you use was like it's kind of cold
1:07:00
feeling , like you know , stirring
1:07:02
glass .
1:07:02
you purchase a watch , yeah .
1:07:04
Yeah , and and you're like , you're like , oh , like there's
1:07:06
so much like warmth and like
1:07:08
friendliness that comes with this . Um
1:07:15
, I personally believe that , especially since it is I don't want to say a smaller company you
1:07:17
guys aren't small , of course but it has a more intimate feel
1:07:19
because of Dustin
1:07:21
leading the company and also
1:07:24
pretty much being portrayed in almost
1:07:26
everything that they do . Whenever
1:07:29
you go to their website , you're seeing Dustin's
1:07:31
face , you're seeing the team , you're seeing an about
1:07:34
me page , you're getting these little
1:07:36
, you know these implications
1:07:38
of it's somebody real
1:07:40
, who's actually giving you a watch , compared
1:07:43
to , uh , you know , going on
1:07:45
you know another watches website
1:07:47
and just clicking the add to car and not
1:07:49
really seeing that , that friendliness
1:07:52
and that warmness ? Um , that was something , and that warmness , that was
1:07:54
something I immediately noticed from them since
1:07:56
day one is like Dustin's not afraid to show
1:07:58
his face . You know , if
1:08:03
you go on Twitch and you watch a streamer nine times out of 10 , you're going to have a more positive
1:08:05
feedback and more community impact
1:08:07
If you're showing your face on a stream
1:08:09
compared to just being off camera . So
1:08:12
I think it goes a long way kind of having that
1:08:14
personal touch .
1:08:16
It's like um , it creates that
1:08:18
sense that that
1:08:20
he's , he's with you on
1:08:22
the journey and he's
1:08:24
showing you like it's okay
1:08:26
, like .
1:08:27
I'm going to be here for you , yeah , stern glass
1:08:30
, you know next time I buy a stern glass , I want Dustin
1:08:32
there with me . Yeah , here for you at stern glass . You know , tell you what next time I buy a stern glass , I want dustin there
1:08:34
with me yeah , hand deliver it , hand
1:08:37
deliver it .
1:08:37
Dust , dust , and we expect it um
1:08:40
.
1:08:41
But no , I would like to add is
1:08:43
that , um , as you mentioned
1:08:45
, that we have this close uh
1:08:48
approach to our customers and
1:08:50
we have in our team three people that are
1:08:52
only for communication and service . If
1:08:55
people new customers have questions
1:08:57
, they can just
1:08:59
text to us a WhatsApp or email
1:09:01
. I can phone us to
1:09:04
see that they are real people and we can
1:09:07
answer your questions and we are open
1:09:09
ear for the feedback
1:09:11
. And , yeah , we try
1:09:14
to show that in our marketing , of course
1:09:16
.
1:09:17
You guys started where
1:09:19
a lot of brands die . And
1:09:22
I say that because if
1:09:24
you look at the original
1:09:27
approach to selling a watch and to be
1:09:30
a watch brand , is you
1:09:32
know , of course you develop the product . To selling
1:09:34
a watch and to be a watch brand is you know , of course you develop the product . Then you go to the jewelers
1:09:36
and say , hey , I hope that you'll help me get the product in front of you
1:09:38
know , the purchasers , the buyers , the whatever
1:09:41
, um , but
1:09:43
you've seen that strategy . Now
1:09:45
people like brands walking back that
1:09:48
strategy right by
1:09:50
opening their own boutiques . Because and
1:09:52
and I I don't know if I said this to
1:09:54
you or whoever I said this to you I say I say I say
1:09:57
a lot of stuff to a lot of people , um , but
1:09:59
but if I buy
1:10:02
, if I buy a stern glass from xyz
1:10:05
jewelers , I'm not
1:10:07
a stern glass customer , I'm an XYZ
1:10:10
Jewelers customer . I
1:10:13
have purchased your product by
1:10:15
way of XYZ Jewelers and
1:10:17
they own that relationship .
1:10:20
Just as like an AD works .
1:10:22
Exactly , exactly
1:10:27
. In-house movements for
1:10:29
one , because you
1:10:32
know it's not like a watchmaker at
1:10:34
your corner , you know , or in your neighborhood
1:10:36
or your local watchmaker can service those
1:10:38
watches or get parts for those watches
1:10:41
, and
1:10:43
then it it it creates
1:10:45
that that loop
1:10:48
of like . Then they are stuck
1:10:50
going back to the brands . You know , but
1:10:53
from you you
1:10:55
started off on the same journey
1:10:58
as the customer and
1:11:02
you're not having to sit there and walk back like
1:11:04
, oh well , let us start opening our own
1:11:06
boutiques and let us start
1:11:08
making in-house calibers and
1:11:11
figuring out these little sneaky ways to
1:11:15
take back the customers that they realized
1:11:17
were never theirs . You
1:11:19
know , um
1:11:22
, and so , like I said , it's
1:11:24
a weird industry , it's a very weird industry
1:11:26
, um , and
1:11:28
I mean , I've been in the industry for a while now
1:11:31
, um , and it's
1:11:33
just these weird little things that I notice . So
1:11:36
, more claps for you guys , thank
1:11:40
you . But
1:11:45
I guess our final thing that we always like to do
1:11:47
is you
1:11:50
know , we appreciate , of course , you know we've already said
1:11:52
that we appreciate you being here , but
1:11:54
we would like to turn our platform over
1:11:56
to you and this
1:11:59
is your opportunity
1:12:01
to speak directly to our
1:12:03
listeners , and
1:12:06
we went through a bunch of stuff here , but
1:12:08
is there anything that
1:12:10
you would like to say directly
1:12:12
to our listeners ? Maybe
1:12:14
we didn't talk about it , maybe you have something
1:12:17
that you feel , maybe you just want to say
1:12:19
thank you , I mean , whatever
1:12:21
it is .
1:12:22
Open mic .
1:12:23
Here is your open mic opportunity to speak
1:12:25
to our listeners .
1:12:28
Thank you for the opportunity and thank
1:12:31
you for listening to this great
1:12:33
podcast . Thank you for the opportunity and thank you for listening to this great
1:12:35
podcast . What you can expect from us , from Sternglass , is that
1:12:37
we provide good
1:12:39
quality watches and an accessible price
1:12:42
, and you can expect
1:12:44
, this year , more product innovations
1:12:46
from us very soon in
1:12:49
the upcoming months , soon in the upcoming months
1:12:51
, something that we developed in the last
1:12:53
two years when I started the company
1:12:55
, when I joined the company-
1:12:57
and
1:13:07
I'm really excited to see the reactions and
1:13:09
to receive the feedback , and we will make sure
1:13:11
we plug all your socials in
1:13:13
our description and obviously we're
1:13:15
going to let people know how they can communicate
1:13:17
with you .
1:13:19
I am not Stern Glass support , justin
1:13:21
is not Stern Glass
1:13:23
support . Of
1:13:26
course , we will be happy to answer questions , but we'll make sure that
1:13:28
we can plug you guys . So
1:13:30
we know our listeners and
1:13:33
this is like I said , this has been one that's been
1:13:35
a long time coming for us
1:13:37
. I think you know , here we are I
1:13:39
don't know 14 or 15 podcasts
1:13:42
in . I mean , we're we're
1:13:44
, we're not old , but we're not new , um
1:13:47
, but this was one that , if
1:13:50
I can speak freely , um
1:13:52
, you know , this is one that we wanted
1:13:54
from a very , very , very early
1:13:56
time .
1:13:58
I've looked forward to this one for a long time .
1:14:00
Yeah , I can say the same safely , and
1:14:03
I know that I don't
1:14:05
own a Stern glass , but
1:14:09
obviously , seeing my best friend , justin , being
1:14:11
so passionate about your brand has
1:14:15
made his impression on me and
1:14:18
it's a brand that I've always
1:14:20
had
1:14:22
, you know , my eyes on
1:14:24
. And
1:14:27
, yeah , I just I'm still waiting
1:14:29
to figure out Because
1:14:31
a lot , you know I'm
1:14:34
a very slow burn when it comes to buying
1:14:36
a watch . You know like I think obsessively
1:14:39
about what I want to buy and
1:14:44
and , yeah , you know I , I'm one of those
1:14:46
people too where you
1:14:48
know I need to get hands on
1:14:51
with something like a part , a
1:14:53
part of the , the experience and the journey of
1:14:55
buying a watch is the
1:14:57
sensation that the watch
1:14:59
provides to me . You know
1:15:01
, which is impossible over
1:15:04
the internet , and you know , thankfully
1:15:06
, these watch shows are popping up that
1:15:08
you guys can . You know you've
1:15:10
attending um , where
1:15:13
you can create that sensation . Um
1:15:16
, cause , I don't even think , I don't even think I've
1:15:18
seen your stern glass . I don't even think I've held your
1:15:20
stern glass , justin , I don't think so . That's
1:15:23
a shame I mean we live on the other side , we
1:15:26
live on the other side of the country though , so
1:15:28
I mean , it's not like I can just ring his doorbell
1:15:31
and borrow a stern glass . You know that's
1:15:34
stupid too . Yeah
1:15:37
, mail it to me . But yeah
1:15:39
, I mean , that's a part of the experience that
1:15:41
I'm looking
1:15:43
forward to you guys
1:15:45
doing , for sure , and
1:15:49
you guys know this . I mean , this is not top secret company
1:15:52
. You know information
1:15:54
, right . This is something that a lot of people
1:15:57
expect , you know , and
1:15:59
the reason why ADs is their
1:16:01
main source and retailers , and you know you guys
1:16:03
have considered and known this . So
1:16:07
it's something that I'm really looking forward to , you know
1:16:10
, to getting hands-on with a timepiece
1:16:12
from Sternglass , to getting hands-on with a timepiece
1:16:15
from Stern Glass .
1:16:16
Yeah , thank you for the opportunity
1:16:18
to speak to you and to your audience . I
1:16:21
really appreciate it to introduce
1:16:23
myself to
1:16:25
the World , to Watch community and
1:16:27
that people can see that the people
1:16:29
behind these companies are also enthusiasts
1:16:32
.
1:16:33
And yeah , thank you very much we're
1:16:36
here with you , yeah yeah
1:16:39
, thank you , we're , we're certainly
1:16:41
, uh , we're certainly walking this journey
1:16:44
, uh , journey with you
1:16:46
, you know for sure . So , and you
1:16:48
know , in the future , our , our audience can
1:16:50
expect , uh , you
1:16:52
know , I'm sure you can , you know , loop us in on your
1:16:54
press outlets and you know we can start
1:16:56
, you know , making sure people know
1:16:58
about what you're working on , what you're releasing , beyond
1:17:00
this podcast and um , and
1:17:02
, yeah , we're certainly going to be walking on the same journey
1:17:05
in the future , for sure . All
1:17:10
right , guys , we have taken way too much
1:17:12
time from kvan and
1:17:14
uh and the stern glass brand
1:17:17
. So , um , thank
1:17:19
you for those of you that made it to the end . Um
1:17:22
, obviously , if
1:17:24
there's , uh , if there's anybody and this
1:17:26
is our open call , we've never
1:17:28
done this either If there's anybody
1:17:31
out there listening that wants to
1:17:33
see a certain brand
1:17:35
, come on , um , let
1:17:37
me . Or the terminator , justin
1:17:40
, no , um , because
1:17:43
we will find them and we will bring them onto this
1:17:45
podcast . So , so
1:17:48
thank you again . Uh , everybody
1:17:51
, we will see you on the next episode
1:17:53
and until then , never
1:17:56
have a lonely wrist .
1:17:59
Thanks everybody , thanks , thank you guys
1:18:01
.
1:18:02
Yeah .
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