What is the benefit for guests to visit your restaurant more often?This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://www.DoubleSat.com

Suggestive Selling

Dec 9th, 2019 8m 28s

Improve the bottom line while elevating the guest experience, through Suggestive Selling.This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://www.DoubleSat.com

One Person at a Time

Dec 2nd, 2019 2m 39s

An inside view of a recent interview, that refused to be recorded.Don't let negativity from other affect your decisions. Yes, there is constructive criticism but pure negativity has no place.This episode is sponsored by www.BlueHost/track/MOD

12 Moments of Truth

Nov 25th, 2019 7m 24s

Identifying the touch points for guests and the expectations around those help to standardize guest experience. But to truly provide an exceptional, memorable, experience we need to think not just service but overall experience. Before, During,

Teamwork... The Importance & Impact

Nov 18th, 2019 5m 38s

Take a deep dive into how to establish the pace and tone for teamwork. What are the benefits, secondary benefits, and consequences?This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://www.DoubleSat.c

Higher Authority & Service Standards

Nov 11th, 2019 10m 42s

Take a deep dive into implementing and/or elevating service standards using Higher Authority.This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://www.DoubleSat.com

Requested: Employee Handbook

Nov 4th, 2019 10m 33s

Requested Episode with Bonus Material at the end with a link for a Free Download.Why have an employee handbook, and what topics should it cover.This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://ww

Allergy Alertness

Oct 28th, 2019 6m 35s

What are the steps I can take to avoid allergic reactions when serving my guests?ContributorsOctavian Do, Retired Restaurateur and Founder of Upku.app located in Ottawa, OntarioSkyleigh Disner, Ennis, Texas, Graduate of Hotel and Restaurant

Menu Design

Oct 21st, 2019 4m 47s

I am trying to re-design my menu… Help…Kelly Wilcox, OwnerThe 50's Diner Located in Peoria, Illinois. "Home of the down and dirty biscuits and gravy."This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by ht

Staying Profitable

Oct 14th, 2019 4m 17s

How do you ensure you keep profitable?Dan located in Edinburgh, ScotlandLaunching a new restaurant.This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://www.DoubleSat.com

Process Improvement

Oct 11th, 2019 5m 30s

The question is: any advice on how I approach them about the changes that aren't in line with corporate standards?Lora Davis, Assistant Manager Maggiano's 4.4 Rating with 1,055 Google ReviewsMultiple Locations. "Little Italy in an American

Controversial: Profit Sharing

Oct 10th, 2019 3m 59s

My employees are killing me. I am so kind to them, I pay them well, I take care of them, I sent them all on a cruise last year as a bonus for working so hard. I don’t understand. I am beyond frustrated. Now they want to know about my finances b

Managing Back of House

Oct 10th, 2019 4m 54s

I’m a FOH (Front of House) operations and business guy who always had a chef on staff. Now I’m a GM of a small operation and also in charge of the kitchen, which is a first for me.I can see a lot that needs to be done but I’m facing all the us

Out of the Box Staffing Ideas

Oct 6th, 2019 4m 24s

What are some of your most effective, maybe out of the box, ways to find people besides the typical online hiring sites?This episode is sponsored by www.BlueHost/track/MODNationRestaurant MOD is produced by https://www.DoubleSat.com

Hours of Operation

Oct 6th, 2019 5m 52s

The 50’s Dinner, owned by Kelly Wilcox, "Down and dirty Biscuits and gravy"Located in Peoria, IllinoisQuestion:Was there a formula or specific things you looked at before you made a final decision from going to open all day to just being ope

Trailer

Restaurant MOD Welcome

Sep 27th, 2019 1m 15s

Restaurant MOD is looking for Restaurant Owners, Manager, and Industry Insiders to interview.Our first podcast is scheduled for January 2020.We are excited to speak with you, Contact Us TodaySponsored by DoubleSat.com: "Managing a Restaurant

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