I love it when I can bring on business owners to discuss how they put something into action that they learned through one of my program and the success they had doing it.  We're back with another interview as Jackie Ho of ho&lacy Architecture as she walks us through her firm's active client stage.  We discuss her biggest ah-ha about tweaking her client experience after she went through the Sticky Client Experience program and some of her favorite adds to her CX. 

All resources mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/161.