We're back with a new season of Support Breakfast and we’re shaking things up! This season we hope to explore a wide range of Support-centric topics, share the experiences, ask difficult questions and hopefully answer them! We’re still on our

S2 - Ep 1 | Demonstrating the value of Support

Apr 12th, 2018 35m 20s

Special Announcement

Mar 22nd, 2018 2m 46s

The Support Breakfast podcast is:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)London Support Labs is happening on the 16th of May - sign up for more info, here: http://bit.ly/

Episode 56 | TWIL (This Week I Learned)

Mar 1st, 2018 33m 10s

Episode 56 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)This week we chatted about a lesson we learned, or something that we realised abo

Episode 55 | Customer Personas?

Feb 22nd, 2018 35m 16s

Episode 55 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)This week, we’re chatting about customer personas. Making decisions based on a cu

Episode 54 | Self care in Support (Yaasss)

Feb 15th, 2018 42m 46s

Episode 54 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)You get support, you get support, everybody gets support!This week we're talkin

Episode 53 - Everybody Gets Support!

Feb 8th, 2018 37m 54s

Episode 53 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)You get support, you get support, everybody gets support!This week we're talkin

Episode 52 - Don't Fall In The Pit Of Despair

Feb 1st, 2018 35m 4s

Episode 52 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)This week we're talking about change management, how to help customers navigate a

Episode 51 - Tools of the Trade

Jan 25th, 2018 47m 43s

Episode 51 of the Support Breakfast podcast with:- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)- Lisa Hunt (Geckoboard)This week we're talking about the tools we use to support customers and the pros

Episode 50 - Reflecting And Projecting

Jan 18th, 2018 46m 17s

Episode 50 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)- Sarah Chambers (Supported Content)This week we're reflecting on 2017 as a year

Episode 49 - Building A Community

Jan 11th, 2018 32m 2s

Episode 48 of the Support Breakfast podcast with:- Lisa Hunt (Geckoboard)- Dave Chapman (Buffer)- Sarah Ley-Hamilton (Timely)- Conor Pendergrast (Expensify)- Sarah Chambers (Supported Content)This week we're chatting about building and m

Episode 48 - Get Out Of That Rut!

Jan 4th, 2018 48m 52s

Episode 47 - All By Myself

Nov 30th, 2017 29m 44s

Episode 47 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Conor Pendergrast (Expensify)and Sarah Chambers (Supported Content).This week we chatted to Ilemi Arrindell from Akk

Episode 46 - All hands on deck

Nov 16th, 2017 37m 14s

Episode 46 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Conor Pendergrast (Expensify)and Sarah Chambers (Supported Content).This week we were joined by James from GoSquared

Episode 45 - Scaling Support Teams

Nov 9th, 2017 55m 51s

Episode 44 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Conor Pendergrast (Expensify)and Sarah Chambers (Supported Content).This week, we talked to Andra from Zapier about

Epsiode 44 - A Window Into Your Soul

Nov 2nd, 2017 48m 31s

Episode 43 - Everybody's gotta learn sometime

Oct 26th, 2017 54m 11s

Episode 43 of the Support Breakfast Podcast with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify).This week we're joined by guest Patrick East fro

Episode 42 | What's in a name?

Oct 19th, 2017 26m 48s

Episode 041 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify).This week, we talked about what's in a name? I

Episode 41 | The Robots are coming!

Oct 12th, 2017 50m 43s

Episode 40 - Tag, you're it!

Oct 5th, 2017 36m 35s

Episode 040 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify). This week, Kiwi Sarah and Lisa talk about tag

Episode 39 - Building a bridge

Sep 28th, 2017 45m 10s

Episode 039 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify). This week, Lisa is joined by Guest star Chels

Episode 38 - In at the Deep End

Sep 7th, 2017 41m 1s

Episode 038 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify). This week we’re talking about how we bring ne

Episode 37 - Getting it write

Aug 31st, 2017 47m 6s

Episode 037 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify). This week featuring guest star Kelly O'Brien fr

Episode 36 - Support as a... career?

Aug 24th, 2017 45m 18s

Episode 036 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify). This week featuring guest star Mat Patterson fr

Episode 35 - It's a process...

Aug 17th, 2017 54m 26s

Episode 035 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content)and Conor Pendergrast (Expensify). This week featuring guest star Brittany Ferguson