Link to Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic.
Today, I'm joined by Jeff Heckler - a CS veteran with a lot of wisdom to share around the state of the industry, the AI tools with the most promise, and Slack overwhelm.
In this episode, we cover a wide variety of topics, including:
Enjoy! I know I sure did...
Jeff's LinkedIn: https://www.linkedin.com/in/jeffheckler/
Shoutouts:
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This episode was edited by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young. Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals. Lifetime Value is offering select services at a deeply discounted rate for a limited time. Navigate to lifetimevaluemedia.com to learn more.
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The Digital Customer Success Podcast is hosted by Alex Turkovic
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