How you accept orders and communicate with your potential clients is an area of your business which can either be frictionless and efficient, or a time sucking, mentally burdening black hole. In this episode I share a few important things to keep in mind that can make your life so much easier, and your customer's purchasing experience super smooth. This is the second part in the "Keeping Your Customers Delighted, While Also Maintaining Your Sanity and Joy" miniseries.

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