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 Reinventing the Telecom Customer Experience

Reinventing the Telecom Customer Experience

Released Thursday, 23rd July 2020
Good episode? Give it some love!
 Reinventing the Telecom Customer Experience

Reinventing the Telecom Customer Experience

 Reinventing the Telecom Customer Experience

Reinventing the Telecom Customer Experience

Thursday, 23rd July 2020
Good episode? Give it some love!
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COVID-19 has put mobile and broadband providers under tremendous pressure. Telcos have seen their annual bandwidth demand forecasts reached within the first month of lockdown. But to Florian Groene, a partner at PWC in New York, and business strategist Hans Geerdes from Nokia Software HQ in San Jose, the new normal offers opportunities for telecom providers to reinvent their relationships with their customers.

 

Here’s what businesses actually want from CSPs and 5G: https://ftr.bz/enterprise5G/pod 

Will this pandemic be the catalyst for a hands-free technology revolution? https://ftr.bz/handsfree/pod

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