Episode Transcript
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0:04
Until they've been through one , a job interview
0:07
can feel like juggling flaming chainsaws
0:09
for a college graduate in any field . Arguably
0:12
, after they've been through one , it can feel that way
0:14
again . That's why UT Tyler
0:16
began offering a mock interviews event
0:18
to undergraduates a couple of years ago
0:21
, and now it's available to area high
0:23
school students as well . A
0:25
couple of years ago , and now it's available to area high school students as well . I'm Mike
0:27
Landis . Ut's Highly Radio connects with professional branding coach and adjunct lecturer
0:29
, gail Johnson to find out how
0:31
it all works . How does it all work ?
0:34
It all works very easily with one
0:36
simple concept , michael , and
0:38
that's you have to understand your
0:40
value , you have to uncover your value
0:43
. If you don't know what your value
0:45
is , that makes up your professional brand
0:47
, then when they start asking you those
0:49
questions , you're going to be stumbling
0:51
. You're going to be mumbling and you're going to start with
0:53
well .
0:55
That's right . Well , the famous , well
0:58
, tell us about the genesis of the
1:00
mock interview events at UT Tyler .
1:02
The genesis started back in 2009
1:05
, when I was asked by the
1:07
dean to teach
1:10
a career course
1:12
. How do you
1:15
get from the college to the
1:18
office . Yeah
1:20
, the job market . And I walked
1:22
into class that day and I'll never
1:24
forget it . I looked at the students . I said , okay
1:26
, we're going to start , let's go around the room , tell me about
1:28
yourself . And there was total
1:31
silence . They were panic-stricken
1:33
and I went okay , these are
1:35
business students and I'm a businesswoman
1:37
, right . And I went we've
1:40
got to fix this Yesterday and
1:42
I changed the scope actually
1:44
of the class , reorganized
1:47
it . So we started with having
1:49
students uncover their values and
1:52
then come up with a story to
1:55
prove that they own that value
1:57
. Because think about it in
1:59
your resume , michael . Every
2:02
bullet point on that resume which
2:04
, oh , by the way , recruiters look
2:06
at that for five to seven seconds . So
2:08
you better have that concise and
2:11
bullet form so that they can glance through
2:13
it and get interested in you Every
2:17
one of those are value statements and
2:19
you have to understand I'm
2:22
telling that person across
2:24
the table from me that that's
2:26
what I'm going to bring that organization . I
2:29
have leadership skills , I'm
2:32
a demonstrated leader , oh
2:35
yeah . So what's the recruiter thinking
2:37
? Prove it , gail . Prove
2:40
it . And that's where you're ready
2:42
, because you know you own the value
2:44
, because we've gone through that , we've uncovered
2:47
it and now , when you're
2:49
asked to prove it . You've come up , tell a story
2:51
of how you use that
2:53
leadership . And
3:08
we do that . We tell that story
3:11
using you've heard of the STAR method
3:13
. That's been around forever situation
3:15
, task , action , result my
3:17
co-author and I , because we
3:19
have authored the book your Standout
3:22
Brand Workbook Notice , I said
3:24
workbook , not textbook , and
3:27
in that we added the T takeaway
3:30
. What did you take away from that experience
3:32
? So now the star is start and
3:34
if you can walk through that methodically
3:37
and interestingly , okay
3:39
, because you're trying to engage your listener
3:42
, not put them to sleep , and
3:44
demonstrate that I have this value
3:47
that you just asked me about , and
3:49
here is my story to prove I
3:51
own it .
3:53
So you're not asking these young people to reinvent
3:55
themselves , you're asking them to
3:57
investigate themselves .
3:58
Yes and be authentic . That's
4:00
the fun part of it . Okay , we
4:03
start first of all . We'll back up
4:05
a little bit . The first thing they're going to
4:07
do in the mock team interview certainly
4:09
our students get headshots . We start
4:11
off with getting a professional headshot . Why
4:13
? Because they're dressed professionally , they're in business
4:16
suits or you know professional
4:18
business attire when you go into
4:20
an interview . So the very first
4:22
thing after you do that , you go
4:24
back to the Souls College and
4:26
before the , as the business folks arrive
4:29
, you're introducing yourself
4:31
. And you notice I didn't say elevator speech
4:33
or elevator pitch
4:35
, because that's now conceived
4:37
or people interpret that as a sales pitch
4:40
. So call it what it is , it's an
4:42
introduction . So you walk up
4:44
, stick your hand out , shake hands , eye
4:46
contact , smile and say hi
4:48
, I'm Gail Johnson , I'm
4:50
a nationally known , nationally
4:53
respected , and you go on and on and on
4:55
and you tell a little bit about yourself
4:57
. Everybody knows what they do , right
5:00
, I'm a senior management major
5:02
at the University of Texas , soles College
5:04
of Business . In addition , I'm a patriot
5:06
athlete , whatever it happens to be
5:08
. And then you slide ever so
5:11
carefully , one of your values
5:13
that you want to showcase and you sneak
5:15
it in there , maybe during the
5:17
what you do portion . So we teach
5:19
them who you are your first name , last name
5:21
, what you do . Okay , for
5:24
maybe three or four sentences , because
5:27
the purpose of the introduction is
5:30
to engage them in conversation
5:32
. It's not to just blah
5:34
, blah , blah all kinds of information you
5:36
want to say hi , I'm Gail Johnson . I'm
5:38
a nationally respected professional
5:40
branding author , lecturer and keynote speaker
5:42
. Pause , see if
5:44
there's a connection there . In addition
5:47
, I teach how to develop
5:49
and manage a successful career at the University
5:51
of Texas Soles College of Business and
5:54
you hear the listeners say , oh
5:56
, I went to UT Tyler Bingo
5:59
Touch point . So now you have
6:01
a touch point , you're starting the conversation
6:03
and if you never finish your introduction
6:06
, that's great , because the purpose
6:08
is to get to know each other and
6:10
start building a relationship . And if you're smart
6:13
, you follow up , and one of the ways you can follow
6:15
up is connect with them on LinkedIn . That's
6:17
how you build your brand , that's how
6:20
you communicate your brand . Then , once
6:22
you're through with the introduction and we do
6:24
that for about 30 minutes we have
6:26
breakout sessions . And Mike
6:28
, think about it . This
6:31
is a conference . You've been to conferences
6:33
First day . What do you do ? You all meet
6:35
, you have an introduction , you network
6:37
conferences . First day what do you do ? You all meet , you have a introduction , you network . The next day you decide
6:39
what breakout section sessions you're going
6:41
to attend . So it's set up also
6:43
to give them that training . So
6:46
they , the students , decide
6:48
who they want to sit with . We have
6:50
wonderful businesses that have been supporting
6:53
this yeah , businesses that are doing the interviews
6:55
. Yes , absolutely .
6:56
So these are real world people .
6:58
Absolutely . They come in , they love
7:00
it . They're awesome People like Heartland
7:02
Securities and Sherwin-Williams
7:05
and Cavenders we get Amazon
7:07
coming in from Dallas . I
7:09
mean these are and they're just wonderful
7:12
folks . And guess what , Michael ? A
7:14
lot of them are UT alum . That's nice
7:16
Okay . And guess what , Michael , A lot of them are
7:18
UT alum that's nice Okay .
7:19
Yeah , I put a whole other spin on recycle . That's a touch point .
7:20
Yes , that's a touch point .
7:22
Absolutely yes .
7:23
So the students decide
7:25
who they want to sit at at the breakout
7:28
session . So you have a couple
7:30
of business professionals we also
7:32
have , like CTCU
7:34
and Ultra and Southside
7:36
and you name it . They're
7:38
there . Okay yeah , survey
7:41
and mapping , so it runs the
7:43
gamut . So the student picks who they want
7:45
to sit with . They're usually five or six
7:47
of their classmates , so it's
7:49
a team group interview
7:51
and they spend the next 45
7:54
minutes practicing what
7:56
businesses use , which is open-ended
7:58
, behavioral-based questions .
8:01
Interesting , all right , all of it's fascinating .
8:03
So tell me a time when you oh
8:06
, I have a great example and let
8:08
me share it with you the ellipse at the end of it .
8:10
Tell me a time when you yes .
8:12
OK . So what are they asking ? They
8:14
want you to prove that you can do
8:16
what they've just asked . Maybe it's organization
8:18
skills , maybe it's team skills , whatever
8:20
it is , and you're ready for that answer
8:23
because you've practiced
8:25
it , you've uncovered it and
8:27
it's authentic . And guess
8:29
what ? It's your story and no one
8:31
can stump you on your life . You're
8:33
not memorizing anything .
8:35
You know these students will come from a variety of disciplines
8:38
offered at UT , Seiler and elsewhere , but
8:40
it sounds like this is a lesson in marketing
8:43
. I mean particularly branding themselves . Absolutely
8:45
, what do you think a resume is lesson ?
8:45
in marketing , I mean particularly branding themselves . Absolutely . What do you think a
8:47
resume is ? You're
8:49
marketing and branding who , the person
8:52
whose name's on that resume . Okay
8:54
, when you walk in and
8:56
you're dressed , you look sharp , you're
8:58
ready to go , you're organized , you're 15
9:01
to 20 minutes early . What are you
9:03
non-verbally marketing your
9:05
brand ? You stick your hand out
9:07
, web-to-web , firm handshake , eye
9:10
contact , smile . That's all
9:12
a part of your brand . Everything
9:14
is your brand , so you always need
9:17
to be on and be careful
9:19
and be conscious of that .
9:21
And authentic .
9:22
Authentic .
9:23
Authentic .
9:24
Yes , that
9:28
, and authentic , authentic yes , and I'm passionate so passionate about this that
9:30
I realized in 2017 , we need to start earlier
9:32
, and I am a huge fan
9:34
of Career and Technology CTE
9:37
. I actually , before
9:39
they broke ground , I was working with Tyler
9:42
ISD on their CTE project
9:44
, nice . In my opinion
9:46
, it should be the benchmark for the entire
9:48
United States what we're doing in the state of Texas
9:51
. It's phenomenal . So I call
9:53
, I reached out to Tyler ISD
9:55
, jessica Brown and Leah Stanley
9:57
at White House and said you know , I'd really
9:59
like to bring what I teach my college
10:02
students into the high schools . And
10:04
they said , great , when can you come
10:06
? And we are now reaching
10:09
students throughout East Texas
10:11
, all the way to Rusk and
10:13
Henderson and soon to be Tatum , to
10:16
Brownsboro , to Crandall High
10:18
School on the other side of Buckeyes , right
10:20
, and teaching these students
10:22
the same thing I'm teaching
10:24
the students in the colleges and
10:26
guess what ? In order for them to finish
10:29
the course and get their certificate
10:31
, they have to come to the mock team interviews
10:33
. So now we have the
10:35
college students with their teams
10:38
and now we have the high schoolers and
10:41
they go through the same thing
10:43
they learn to network , they get dressed
10:45
up ready for an interview . They've got their resumes
10:48
. They've practiced communicating
10:51
their brand . We've worked with them and
10:53
they love it . I get students
10:56
that started in their freshman year and
10:58
they come back every semester because
11:00
they're learning and growing . It's
11:04
just phenomenal and it's making
11:06
all the difference in the world .
11:07
Takes me to my next question , and that is that
11:11
there's any kind of metric that indicates how
11:14
successful the program is and its stated
11:16
purpose ? A note or an email is nice , funny
11:18
and having them come back .
11:20
Funny . You should mention that because we've actually
11:22
I've been working for the past few
11:24
years with Dr
11:26
Rochelle McWhorter , dr Marilyn
11:29
Young , dr Julie
11:31
DiLello on research
11:33
we've been doing on the Mock Team interviews and
11:36
it's entitled We've Got Talent and
11:39
we've submitted that to one of the
11:41
major journals and
11:43
I'm hoping to get that
11:45
published here very shortly . That
11:48
has what you're talking about
11:50
, the details of what we're doing , because I would
11:52
love to see this expanded
11:55
because it works . And one of the
11:57
ways I know it works is this year
11:59
when we sent out the invitations for the mock team
12:01
interviews , we had the business
12:03
Folks . 95%
12:05
of them responded positively and
12:07
said they were going to be there the first week .
12:09
Wow , how many people does this serve
12:11
when you put one of these on ?
12:13
Right now we have 100 undergrads
12:15
in management , marketing and
12:18
finance and I had to call
12:20
a couple of high schools and say I need you to back
12:22
off because , we don't have the
12:24
space .
12:25
Oh goodness .
12:25
Fire marshals would get real upset with us
12:27
. So instead of 33
12:29
, you can only bring 25 . Right , so
12:32
last , between 22 and 23
12:34
, the participation increased
12:36
88% Absolutely
12:38
phenomenal . Can I talk about
12:41
one more thing ? Sure , please . Okay , there
12:43
was an article in the Tyler paper
12:45
last , I believe it was November , and
12:48
there was a company that was going out of business and they were
12:50
saying oh , we just can't find anybody , yada
12:52
, yada , yada . And I went okay , I'm done , I'm
12:55
done with this . And I called
12:57
my friends at the Tyler and
12:59
Longview Economic Development Council , texas
13:01
Workforce Commission . I called
13:04
three of my business professionals
13:06
that have been with the Mock Team Interviews forever
13:08
Heartland Securities , southside Bank , and
13:11
one that's very actively engaged in
13:13
the high schools through TISD , which
13:16
is hood packaging , and then
13:18
, of course , I can represent the University of Texas
13:20
. And then I reached out to Tyler ISD
13:22
and Christy Murray's going to be there from
13:24
Tyler ISD and Leah Stanley
13:26
will be there from White House , and said we
13:29
are going to put a panel together . And
13:31
I got it all together and all outlined to
13:33
say you cannot sit in
13:36
your office , in your HR
13:38
chair or your management chair , and
13:40
expect them to come to you . You've
13:42
got to engage on campus
13:44
On May 1st , we're going to have a panel
13:46
it's a free seminar titling
13:48
Providing Success-Ready Gen
13:51
Z Candidates for East Texas
13:53
Businesses . Because my undergrads
13:55
and the high schoolers , they're Gen Zs
13:57
and they're the fastest growing population
13:59
that's moving into the workforce . They're going to
14:01
replace you and I , the boomers
14:03
, okay and some of the millennials
14:05
. So we have got to work
14:08
with them , figure out the best way to work with
14:10
them , because the exciting thing about
14:12
Gen Z's is they're bringing technology into
14:14
the workplace . They're going to make it faster
14:16
, quicker makes sense
14:23
. And now let's
14:25
get the community involved so we
14:28
have this working seamlessly
14:30
. So , instead of doing a
14:32
post on one of the job sites
14:34
and do a , you know
14:36
, hit the send button and hope for the best
14:38
, you actually are cultivating
14:41
young people , identify
14:43
them from a younger age , growing
14:46
them , bringing them in for internships
14:48
, part-time , full-time jobs and
14:54
then saying you know what ? We want to keep this young person and we're going to offer them
14:56
a full-time job . It's not rocket science , is it ?
14:57
It's common sense . Thanks for listening as UT Tyler Radio
15:00
connects with professional branding coach and adjunct
15:02
lecturer , Gail Johnson . For
15:04
UT Tyler Radio News , I'm Mike Landis
15:06
.
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