Amy Newfield, MS, CVT, VTS (ECC)
Veterinary Team Training
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Amy Newfield, MS, CVT, VTS (ECC)
Veterinary Team TrainingEpisodes
Amy Newfield, MS, CVT, VTS (ECC)
Veterinary Team Training
Good podcast? Give it some love!
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Episodes of Veterinary Team Training
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How is the bar set in your hospital? Are you setting expectations too low where your superstar performers are sliding down to meet the low expectations? Is the level of expectations the same for all team members? Too often leaders start to move
How you decide to let someone go is a direct reflection of what type of leader you are. Do you terminate someone on their wedding day or the day before a much-sought after vacation OR do you terminate with empathy? Join me on this podcast as I
My YouTube vlog on this subject resonated with a lot of people...like a lot...more than I would have expected. It's individuals like the veterinary technicians who graduate with a degree and are told they can't perform the skills they are legal
I dislike when someone intentionally or unintentionally puts up barriers in front of others which results in them being blocked from their success. We don't talk enough about people being the roadblock to success. This podcast dives into the ty
Short staffed? Concerned everyone is leaving the profession? Who isn't?! In this podcast I talk about the key things that ALL veterinary professionals really want in their job. And no, it's not petting puppies and kittens all day.
Most everyone I know in veterinary medicine has a side hustle. But can you turn your side hustle into a real business? Is it worth it? I dive into my own experiences and what it's like to take a side hustle to your only source of income.
One of the biggest stresses in veterinary medicine is the affordability of care. Veterinary professionals go into the field because they have huge empathy for pets and the people who own them. Unfortunately, when clients can't afford services t
Hospital leaders and doctors will often say, "We can't live without our veterinary technicians." Then the same hospital leaders and doctors will say, "We don't trust our vet techs, they shouldn't do that skill and anyone can be trained to do a
Do managers expect more from their childfree employees? The answer is a resounding "yes". Let's talk about some data around this topic and things that managers and employees can do to ensure equality in the workplace.
Breaks are not only required, but essential for employees. If you are in a leadership role, stop telling employees, "there's always something to do so sitting is not allowed" and encourage people to take breaks. If you are an employee, stop say
Unfortunately the way most people provide feedback to each other is simply terrible. However, when managers provide terrible useless feedback to an employee it causes distrust, resentment, self-loathing and gossip. This podcast is for everyone
Anger is an important feeling, but did you know there's healthy versus unhealthy anger? Let's embrace anger in a healthy way. Healthy anger can help with burnout and other life challenges. Time to get angry!
One point of contention I hear from many veterinary professionals is the divide between some doctors and techs. Let's talk about the key things to grow the relationship between any veterinary technician/nurse and doctor.
I hear from so many managers "Gen Z is so lazy! They have no work ethic! They are the most difficult generation to manage!"Is there any truth to these statements?What do we need to do differently, if anything, to support Gen Zs? Tune in to h
"One toxic person can't really be that bad, can they? After all, it's my highest grossing doctor. It's my best veterinary technician of 20 years. How can we run a hospital without a practice manager? I can't afford to get rid of them! Sure, the
How should we manage the client that is screaming at us? What should we say? How should we act? I've been lecturing on managing difficult clients for almost 8 years now and wanted this podcast to include tips and tricks on how to deal with what
Stop blaming the profession for all its problems. It's time we all start figuring out what we each have the ability to fix and start fixing it. We ALL have influence over something in this profession; ourselves, our teams, and maybe even more.
Fact: If you are not fully utilizing your vet techs/nurses/assistants then you are contributing to them leaving the profession. Fact: If you are not fully utilizing your vet techs/nurses/assistants then your hospital is not as profitable as it
There are some really terrible clients who bully, berate, belittle and harass the veterinary team for unjustified reasons. However, most clients are normal, nice human beings who love their pets and want the best for them. Unfortunately, many v
The year 2023 is the "Year of the Vet Tech & Vet Nurse!" No one has actually proclaimed it but it's great seeing actual movement on so many important issues in our profession. We still have a long way to go, but this podcast talks about some of
Unfortunately, there are too many crappy terminations being done by bad leaders. These are the terminations where the employee is not provided any information as to the reason, feels blindsided, and leaves the place of employment confused. Term
I'm often asked, "how did you get started lecturing/publishing?" While there is no blueprint or foolproof method that works for everyone I talk about my own journey, thoughts and suggestions in this podcast to help those that may be interested
Let me be clear. Frenchies are cute. There's no arguing that. In fact, they, along with most brachycephalic breeds are some of the cutest dogs on the planet and some of the most popular breeds worldwide. I went into veterinary medicine to save
"I'm momma bear/poppa bear and they are my cubs""It's like I'm managing kids""We're like a family"All these statements make me cringe. Leaders and even team members need to realize they are a coach and part of a team, not a family. Coaches f
How do you know if the veterinary hospital you are working at or thinking about applying to is a good hospital? What are the green flags? Too often we find red flags after we join a hospital. I list what I think are the most important green fla
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