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348 episode results
eCommerce brands differentiate themselves in a number of ways, including by providing stellar customer service experiences. However, as brands scale-up, that can be exceedingly difficult. In this episode, we talk about Knowledge Base (KB) softw
Instead of looking at a specific technology or challenge, we've brought together 3 friends that have some very big things in common. All 3 have worked for firms that integrate eCommerce software with other systems. In fact, one still does. Wh
We’re less than a month out from the next big election here in the US, so what better time than now to take a look at our candidates’ websites and review some of the things...
The eCommerce industry puts a ton of focus onto getting shoppers to make purchases. However, what happens post-purchase matters just as much when it comes to retention and customer lifetime value (CLV). It's also important for gaining positive
The end of September means we’re only days away from the annual Hacktoberfest event at GitHub, where people are encouraged to find open source projects to contribute commits to. What you may not know, is...
Friendly fraud isn't particularly friendly to eCommerce merchants. In fact, for many, it's the most frequent and damaging type of fraud they're experiencing right now. Learn what the payment card industry has put forth to help merchants avoid c
Many software platforms reach their peak within a decade. However, at 20 years old, Drupal is still going strong and differentiating from the competition. A lot of Drupal's success can be attributed back to the open-source nature of this CMS pl
Paying for goods and services hasn't changed very much since the inventions of checks and subsequently, credit cards. As Peer-2-Peer (P2P) payment platforms are becoming popularized, what's stopping eCommerce websites from getting paid faster a
Search Engine Optimization is a moving target, but it turns out that the recipe for long-term success is more predictable than some people tend to suggest. Learn how an SEO agency has evolved to help clients rank, and what strategies they're re
One risk front end developers run in their day to day work is getting buried by the growing piles of frameworks and tools surrounding us and begging for attention. As JavaScript has grown as a...
On one side, you have your ERP and Point of Sale (POS) software. On the other, you have your eCommerce platform and digital sales channels. How do you manage inventory and orders? What happens when shoppers expect faster, more seamless shopping
Users have consumed content since long before webpages existed. We have habits of scanning through content that are ingrained in our psyche, because we’ve learned to trust them when information hunting. The F-Pattern is one...
Wouldn't it be nice if website and application development projects were simple? It would be great if you could have all of the tech of Amazon's marketplace in minutes and for a low fixed price. However, like so many things in life, it's just n
How many times have we heard that your brain is a muscle, and you must exercise it just like your arms and legs? In the world of coding, whether you’re trying to pick up new...
How has the Magento Extension world evolved? Which types of extensions are in demand? How does the Magento Marketplace fit into the mix? What are the top support issues extension developers face? A few weeks ago, Robert sat down with a couple o
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