Adele Gutman has been honored as one of the Top 25 Most Extraordinary Minds in Sales & Marketing by the Hospitality Sales and Marketing Association International for achieving exceptional results, driving revenue through Guest Experience and Reputation Cultivation. During her tenure as Vice President of the Library Hotel Collection, the brand astonished the hotel industry by repeatedly earning the #1 highest guest satisfaction rating of any luxury hotel brand in the world, receiving a 96.1% GRI (Global Review Index-by ReviewPro) on the Luxury Brand Report, a survey of 2.7 million annual online reviews. Now, Adele is available to help hoteliers, healthcare professionals, and all service industries implement the award-winning Five Star Review System she developed over decades in hospitality. ​ You don't need to be a 5-Star Hotel to deliver a 5-Star Experience and inspire 5- Star Reviews. With the right success coach, business leaders of any price point, and classification can learn how to empower team performance, create employee and customer loyalty, and Inspire Five Star Reviews!