April Underwood is the Chief Product Officer at Slack.
Twitter and Slack are two of technology’s most talked-about companies. They are both category-defining products marked by hypergrowth, each amassing a large base of deeply loyal users and a valuation of more than $20B. But Founders rarely get access to the product decisions being made behind the scenes, or the strategy and frameworks that guided them. April Underwood was instrumental at both companies, first as Director of Product at Twitter and then as Chief Product Officer at Slack. She is a powerhouse product leader with an unusual depth of experience in growing both B2C and B2B products from 0 to 1 to ubiquity, and building world-class product teams along the way. April joins the NFX podcast to offer inside stories and lessons learned from leading product at Twitter and Slack. Founders and product leaders everywhere will benefit from the 3-part framework she developed at Slack for hiring great PMs, her insights about leveraging early adopters, and how product CEOs can stay close to their product teams without slowing them down. Read the full essay - www.nfx.com/post/product-thinking-slack-twitter-april-underwood/
April Underwood, the chief product officer at workplace collaboration platform Slack, talks with Recode's Kara Swisher about her career, diversity in Silicon Valley and the future of work. In this episode:02:06 - How Underwood got from Texas to tech05:36 - Moving to Oregon to work for Intel, and back to Texas07:09 - What does a product manager actually do?09:32 - Organizing content at Google11:01 - Why she left Google for Twitter15:50 - Why Slack is better than email20:02 - AOL at Work and the danger of outages24:15 - Slack’s growing valuation and staying independent27:55 - How Slack works and how it integrates with other services32:34 - Security and innovation35:43 - The biggest obstacles Slack faces40:45 - The features users are asking for the most45:45 - #Angels and “the gap table"49:55 - How does Slack fare on diversity?51:22 - Is Silicon Valley getting better at diversity and inclusion?53:13 - “Where we are now is the dark timeline"56:52 - What would Underwood do if she were running Twitter?58:43 - The future of work Learn more about your ad choices. Visit megaphone.fm/adchoices
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Creator Details

Anselmo Llorente, Provincia San José, Costa Rica
Episode Count
Podcast Count
Total Airtime
2 hours, 5 minutes
Podchaser Creator ID logo 993798