Caroline has been project and programme managing for 30 years. At the forefront of the digital transformation of content services in the UK, Caroline worked for leading media organisations as well as government departments delivering complex projects and multi-channel strategies. The biggest challenge has been juggling career and family life but now her children are older she hasn’t recently been asked whether the umbrella in her bag is a ‘Charlie and Lola’ one having hastily grabbed it on the way to a meeting on a rainy day. Somewhere in her forties, Caroline’s career transition began as she started to work with organisations in the culture, heritage and library sectors. In some ways this was the work equivalent of reconnecting with your first love - at school Caroline was a Saturday library assistant. She now divides her time between procrastinating about writing her next novel (did we mention she was a writer?) and innovating local government services. Oh, and podcasting.