Cliff Kuang is a design editor, founder of Fast Co-Design, and author of the book, "User Friendly."
On this episode Debbie talks to two designers about the history of user-friendly design and the importance of designing for feedback.
People seem to get sadder in winter. Is it the weather? Is it just because it’s colder? Or is it the sunlight? This episode begins with the explanation of why more people get into bad moods this time of year. and other electronic devices used to come with huge instruction manuals. Not anymore. We live in an age of “user-friendly” machines that don't need instructions. What’s so interesting is that the whole concept of the “user experience” is really traceable back to a specific point in time and it wasn’t all that long ago. Cliff Kuang is a user experience designer and author of the book User Friendly: How the hidden rules of design are changing the way we live, work, and play ( Listen as he explains the evolution that has gone from teaching people how to use complicated machines to making complicated machines easy for people to use.Everyone loves a log fire on a cold winter’s night. But does it really keep you warm? And what about the pollution it causes? Listen and discover some interesting facts about log fires. spend a lot of time either trying to change people’s minds or listening to other people trying to change ours. Often it isn’t very successful despite the rational and reasonable arguments we all use. So you have to wonder if there is a better way. And you also have to wonder if it is worth trying to change someone's mind in the first place. Eleanor Gordon Smith has researched this and written a book about it called Stop Being Reasonable: How We Really Change Our Minds ( She joins me explain the fascinating results of her research on why changing your mind and my mind is so amazingly difficult. This Week’ Sponsors-Simplisafe. For huge holiday savings and a free HD security camera to Furniture. For $50 off your first purchase of $100 or more go to To find the best software for your business for free go to Learn more about your ad choices. Visit
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Creator Details

San Francisco Caballúa, Oaxaca, Mexico
Episode Count
Podcast Count
Total Airtime
52 minutes, 9 seconds
Podchaser Creator ID logo 501274