Darryl Campbell is an aviation journalist, writer, and author. Currently, he is the Director of Customer Engagement at Omni Hotels & Resorts. His reporting on the aviation industry appears in The Verge. His first book, "Fatal Abstraction: Why the Managerial Class Loses Control of Software," was published in 2025. Previously, Campbell worked in the tech industry at both large companies such as Amazon and Uber, and at tiny startups.