Jeffrey J. Jones is an American business executive, president & chief executive officer of H&R Block, and formerly held executive posts with Target Corporation, Uber, and Gap Inc.
On this special surprise episode of Next Question with Katie Couric, we’re sharing an unreleased interview Katie did back in February with H&R Block CEO Jeff Jones. The interview's release was held as Katie shifted her attention to the coronavirus pandemic. But the conversation — which was done in front of a live audience in our Manhattan offices (another world, right?) — is surprisingly relevant to issues we are grappling with right now, like how to create more inclusive work environments, and the need for companies to lead with purpose. Jeff also talks about being an “unimpressive” kid, how military academy changed the course of his life, and how persistence helped him land his dream job. Jeff ends the conversation with some thoughtful career advice. And a friendly reminder to our listeners, the new, extended tax deadline is just around the corner — July 15!Subscribe to Katie’s Couric’s morning newsletter, “Wake-Up Call,” on Learn more about your ad-choices at
In this episode, Jim Stengel sits down with two special guests in front of a live studio audience at Deloitte University! He is joined by President and CEO at H&R Block, Jeff Jones, along with EVP & CMO at Target Corp, Rick Gomez.This discussion was the kick-off plenary session for Deloitte's Next Generation CMO Academy, a three-day intensive conference that prepares and educates future and current CMOs of all backgrounds and disciplines.In this conversation, Rick and Jeff talk about what brand purpose looks like in their company. They also breakdown their favorite Super Bowl ads from last year and the impact their brands have on culture. Plus, the live audience of CMOs from other Fortune 100 companies chime in with some really insightful questions.
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Creator Details

Episode Count
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1 hour, 34 minutes
Podchaser Creator ID logo 649439