After completing her PhD in Business Management, Kathryn joined the insurance industry in 2010. Quite quickly, she set up her own insurance brokerage (with her husband), helping people to get insurance when they have been told that they are 'uninsurable'. A big part of her work involves producing educational videos and blogs for charities and the general public, to improve access to insurance. She has three boys and they definitely keep her on her toes! She loves to dance, bake and be outdoors playing in the mud with her kids.
Hi everyone, this week I am chatting to Ross Linnett from Recite Me.Ross has dyslexia and has developed an accessibility and language toolbar, that helps people to adapt websites to their needs. We have it integrated into our website, the Special Risks Bureau, and it is incredible.I'm chatting to Ross about why he decided to develop this software and how important it is for businesses to think about these things. We talk about what it is like when you are dyslexic and how when you are faced with insurance documentation, you sometimes avoid getting the insurances so that you don't have to deal with the paperwork.The 3 key takeaways:How providing accessible websites and services, is a legal requirement for UK businesses. Statistics show that businesses are losing out on 25% of their customers, through a lack of accessibility, estimated to be worth £7billion.ReciteMe only requires a couple of lines of coding, to be integrated into your website, to improve your customer outreach.Next week I will be chatting with Alison Esson from AIG. We are going to be talking about the different services that are available with the Smart Health support that they offer and their new critical illness offering.
Hi everyone, this week I am chatting to Simoney Kyriakou from Financial Adviser.Simoney is on a mission to clear up rogue lead generation firms. From the start we are clear on this, not all lead generation firms are iffy, there are many out there that are completely reputable. As with anything in life you get some good and you get some bad.I'm chatting to Simoney about the ways that some lead generation firms are behaving, that isn't seen to be the best when it comes to client services. We are talking about ways that client's data is sometimes shared, the way that advertising is being used to confuse customers and how this is affecting the insurance industry as a whole.The 3 key takeaways:Some of the key tactics that are used by lead generation firms, to target their audience.How client's data can be used and sold once it is with a lead generation firm.The responsibility of adviser firms to know the methods that are being used by lead generation firms, especially if they are unregulated.Next week I will be chatting with Ross Linnett from Recite Me, a communications software that is helping to improve customer's experiences across the internet, with their cloud based accessibility tool.
Hi everyone, this week I am chatting to my Dad!My Dad was diagnosed with Parkinson's disease in his early 50s and he is now 66. He is going to be chatting about how his condition started to affect his ability to work in the police force and what having his symptoms feels like.He is speaking frankly about how Parkinson's disease has at times changed his behaviour and personality, the symptoms you can have that many people don't think of and how he feels about his upcoming deep brain stimulation surgery.The 3 key takeaways:Some of the symptoms that a person with Parkinson's disease can experience.The affect that Parkinson's disease can have on changing a person's behaviour.A quick overview of how deep brain surgery is sometimes used to treat Parkinson's disease.Next week I will be chatting with Simoney Kyriakou about rogue lead distribution firms, what the industry is doing to tackle them and her experiences with private medical insurance.
Hi everyone, this week I am chatting to Hannah Godfrey, the News Editor at Professional Adviser and Deputy Editor at Retirement Planner.Hannah is joining me today to chat about pensions, her career and the Women In Financial Advice Awards that is being held today. This is a really interesting one for me as I don't 'do' pensions.The 3 key takeaways:Pay into your pension, it's the best investment for the future.Pay as much as you can into your pension. Don't opt out and if you can, pay more.Watch out for scammers, they are very very good! Hannah gives tips on how to spot these.It's a family affair next week, as I'll be chatting with my Dad, Richard Lemmon, about his life and how he is living with Parkinson's Disease. It's an emotional episode for me, as my Dad is due to undergo deep brain surgery very soon and I am of course, a tad nervous about how he is going to be.
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Creator Details

Birthdate
May 1st, 1985
Location
York, England, United Kingdom
Episode Count
28
Podcast Count
5
Total Airtime
20 hours, 20 minutes
PCID
Podchaser Creator ID logo 858236