Katrina leads the Transformation Office for Asia-Pacific and Japan at ServiceNow, partnering with customers and internal teams to forge the path between innovation and real-world outcomes. She brings more than 20 years experience as a Technical Executive across digital transformation, business technology and AI. Prior to joining ServiceNow, Katrina held positions at Salesforce, IBM, Oracle and Macquarie Bank – building the world’s first clustered databases, launching the first commercialised uses of AI in Enterprise, and leading transformation programs as Chief of Staff. She is also a Non-Executive Director for the largest junior sporting club in the southern hemisphere. Katrina’s passion is connecting the "why, how and what" of transformation to inspire and lead change. By combining a unique blend of engineering mindset with creative and disruptive thinking, Katrina is an inspiring keynote speaker, author, podcaster and award winning blogger.