Author of the bestselling book, BlindSpots – Why Good People Make Bad Choices, and holds the highest certification recognized globally by the speaking industry, the Certified Speaking Professional. An award-winning sales professional, he built one of the largest Century 21 offices in America, then developed and sold a dot-com startup. In 2004, his boss was arrested for the largest stock fraud in Washington State history. As a result, Kevin spent 33 months in federal prison for a crime he didn’t knowingly commit. There he studied Cognitive Psychology and recognized — then deeply researched — the blind spots that lead to his predicament. Today Kevin and his team expose the invisible barriers that impact culture, operations, training, service and leadership.