Lars Helgeson, Author, CRM for Dummies and Founder & CEO, Greenrope.com joins Bob to discuss how he is dedicated to helping businesses grow and run more efficiently through the concept of "Complete CRM". This means using software to build a culture of accountability and team-based sharing of sales, marketing, customer service, and operations in your business. They have helped over 3,000 companies and NPOs in over 40 countries. GreenRope brings together sales, marketing, and operations into a unified platform that on average saves companies over 90% total cost of ownership while increasing revenues by over 75% after 12 months.GreenRope is a Complete CRM (Customer Relationship Management) system, bringing together sales automation, email marketing, website analytics, video tracking, learning management, knowledge management, surveys, mobile, print, social media, events, calendaring, project management, support ticketing, affiliate management, and campaign tracking. Their marketing automation capabilities save businesses thousands of hours every year while ensuring consistently positive customer experience. The GreenRope culture is built around providing the best customer service to our clients. We start with a comprehensive education program for new users and work with them to bring their sales, marketing, and customer service teams to the highest levels. With free customer support available via phone, chat, email, or screen sharing, we believe in partnering with our clients to their success.When you're ready to transform your business into a unified, sleek, integrated organization, reach out and let them show you how superior, modern software can bring your business to the next level.