Margo Downs is speaker, advisor, and former CHRO of Stitch Fix and Lululemon.
In this special episode recorded live at the CENTURY 21® Leadership Summit in Palm Springs, Dr. Julie Gurner tackles these interconnected topics with Margo Downs, an expert in creating empowering company culture and the importance of coaching. Over the course of her career, Margo was integral in developing the people and culture strategies at three iconic brands: Starbucks®, Lululemon Athletica, and Stitch Fix®. Whether you’re leading an international corporation or building your own brokerage, two things are essential for teams looking to progress to the next level: positive culture and effective coaching. Download and subscribe to The Relentless on Apple Podcasts, Stitcher, Spotify, TuneIn, Overcast, or wherever you listen.This paid podcast is produced by Slate Studios and Century 21 Real Estate.© 2019 Century 21 Real Estate LLC. All rights reserved. CENTURY 21®, the CENTURY 21 Logo and C21® are registered marks owned by Century 21 Real Estate LLC. Century 21 Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. This material may contain suggestions and best practices that you may use at your discretion. The opinions expressed in this podcast are those of the individuals featured and not necessarily of Century 21 Real Estate. Learn more about your ad choices. Visit
People and culture leader Margo Downs joined us for an episode of the Creative Confidence Series to share lessons learned from her years as a leader in people operations at Stitch Fix, Starbucks, and lululemon athletica—companies well known for their distinctive cultures. We dove into the building blocks of culture, her framework for operationalizing culture at scale, and how to impact culture regardless of your seniority or title.
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Creator Details

San Francisco, California, United States of America
Episode Count
Podcast Count
Total Airtime
1 hour, 5 minutes