Melissa Sayers is an operations research systems analyst, or ORSA, and the director of First Army’s Operational Data Team with over 25 years of service in the U.S. Army. She began her career as a mechanic, then as a Black Hawk pilot, and for the last ten years as an ORSA focused on solving data problems in large organizations to include the Center for Army Analysis, Army Sustainment Command, and now First Army.