Sheila Heen is an American author, educator and public speaker. She is a senior lecturer on Law at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.
Why should you take a photo of your passport and keep it on your phone? That’s just one of several important travel tips I discuss that you probably haven’t heard before. https://www.dreamandcotravel.com/20-travel-hacks-to-save-you-time-space-money/You constantly receive criticism and feedback from people – some of it is welcome some not. Some of it is warranted and some of it not. So how can you learn to evaluate the feedback coming at you so you can determine what is true and what is false – and not get defensive? And then how do you use that feedback to your advantage? Sheila Heen author of the book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well (http://amzn.to/2pelwW0) has studied this and you will find what she has to say extremely helpful.Why do so many marriages and relationships go bad? Dr Harville Hendrix has been studying relationships and has worked with couples for over 30 years. He has authored several books on the topic including Making Marriage Simple (http://amzn.to/2pYzh9k) . He shares some incredible insight into how any relationship can be made better – instantly if at least one person is willing to make some simple changes.And who doesn’t love bacon? Just the smell of bacon cooking is enough to make you crave it. So what is it about bacon that makes it so desirable? I’ll explain the science of bacon in this episode. https://www.youtube.com/watch?t=133&v=27EBed9rzs8This Week's Sponsors-AirMedCare Network.Go to www.AirMedCareNetwork.com/something and get up to a $50 gift card when you use the promo code: something-Theragun. Try it risk free for 30 days and get a free charging stand (a $79 value) when you go to www.Theragun.com/something Learn more about your ad choices. Visit megaphone.fm/adchoices
Want to keep your fresh cut flowers, fresher? My grandmother always said put aspirin in the water and I’ve also heard you should put a penny in the water or some sugar. Well someone actually tested all these things out – and you’ll hear the results and discover what works best. http://www.realsimple.com/home-organizing/gardening/gardening-flowers/keep-cut-flowers-fresh/flower-foodYou constantly receive criticism and feedback from people – some of it is welcome some not. Some of it is warranted and some of it not. So how can you learn to evaluate the feedback coming at you so you can determine what is true and what is false – and not get defensive? And then how do you use that feedback to your advantage? Sheila Heen author of the book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well (http://amzn.to/2pelwW0) has studied this and you will find what she has to say extremely helpful.Why do so many marriages and relationships go bad? Dr Harville Hendrix has been studying relationships and has worked with couples for over 30 years. He has authored several books on the topic including Making Marriage Simple (http://amzn.to/2pYzh9k). He shares some incredible insight into how any relationship can be made better – instantly if at least one person is willing to make some simple changes.Who doesn’t love bacon? Just the smell of bacon cooking is enough to make you crave it. So what is it about bacon that makes it so desirable? I’ll explain the science of bacon in this episode. https://www.youtube.com/watch?t=133&v=27EBed9rzs8 Learn more about your ad choices. Visit megaphone.fm/adchoices
Asking for a raise. Disagreeing with your boss. Telling your neighbor that their dog's barking is bothering you. Talking about money with your spouse. Debating politics with a friend. These are all difficult conversations fraught with anxiety, anger, and awkwardness. Many people just avoid them, but my guest says that with the right framework, you can handle even the most pitfall-laden exchanges. Her name is Sheila Heen, she's spent twenty years developing negotiation theory and practice as part of the Harvard Negotiation Project, and she's one of the co-authors of the book Difficult Conversations: How to Discuss What Matters Most. Sheila starts things off by sharing the most common difficult conversations people encounter professionally and personally and the most common unhelpful ways people deal with them. She then explains how every difficult conversation actually has three hidden conversations going on, how people confuse the impact of what others say and do with their intentions, how you can acknowledge your contribution to a problem without assuming the blame, how to share your emotions without being emotional, and how to generally move a conversation from being about combative confrontation, to being about exploring each other's stories. Get the show notes at aom.is/difficultconversations.
Sheila Heen is my guest today. This is the second part of a two-part interview with her. The first part is available here. Sheila is the coauthor of Difficult Conversations: How to Discuss What Matters Most (1999), a New York Times Business Bestseller that has continuously been in print. An updated 10th anniversary edition was published in 2010. She’s also the coauthor of Thanks for the Feedback: The Science and Arts of Receiving Feedback Well (Even When It’s Off-Base, Unfair, Poorly Delivered and Frankly, You’re Not in the Mood), a New York Times bestseller. She is a lecturer at Harvard Law School and a founder of Triad Consulting Group. Here is a transcript of this episode. If you enjoyed this show, please rate it on iTunes: Go to the show’s iTunes page and click “View in iTunes” Click “Ratings and Reviews” which is to the right of “Details” Next to “Click to Rate” select the stars. See the full list of episodes of Half Hour of Heterodoxy >>
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Creator Details

Episode Count
6
Podcast Count
5
Total Airtime
4 hours, 58 minutes
PCID
Podchaser Creator ID logo 535985