It seems a lot of people think business success comes from luck, inheritances, natural talent or all of the above! While it can often appear as though this is the case when looking at those who have succeeded, today's guest is here to tell you why nothing could be further from the truth. Dan Pollard knows a thing or two about success... and failure. Having lost everything more than once and the ensuing dark days he experienced, Dan has a perspective on business that is not widely spoken about. Having turned his business and life around to now be the founder of the award-winning app, Fergus, Dan shares his insights on knowing your numbers, staff and the other critical aspects of a great trade business.