Reply All: Super Tech Support Episodes

A curated episode list by Emily Boda
Creation Date April 17th, 2019
Updated Date Updated July 3rd, 2019
 1 person likes this
An incomplete list of Reply All's Super Tech Support episodes. I will add more as I remember them.
#53 In The Desert
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Strangers keep coming to Mike and Christina’s house looking for their stolen cell phones. Nobody knows why. We travel to Atlanta to find out what’s going on, in our thorniest Super Tech Support yet.Be sure to check out Kashmir Hill's story on Fusion. 
#71 The Picture Taker
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Rachel was a faithful user of a photo storage website called Picturelife, until one day all of her photos disappeared. As she investigated, she realized that every Picturelife user was having the same problem. Alex tries to find out if there's any hope of getting her photos back. Also, a preview of the new Gimlet show, Science Vs!Subscribe to Science Vs. by clicking this link.Become a Gimlet Member by clicking this link.
#76 Lost in a Cab
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Liz lost her camera in a cab, so she went to the New York City Taxi website to submit it to their lost and found database. At least, that's what she thought she did. Alex investigates and finds a big business behind the success of a suspicious little website.Further ReadingIf you lose something in a cab in New York City, Call 311, or go to this website.The Department of Consumer Affairs encourages anyone who feels they have been misled by yellowcabnyc.com to file a complaint with DCA‎ online at nyc.gov/consumers or by calling 311. 
#78 Very Quickly to the Drill
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Alex and PJ chase down the strangest tips from our Weird Ads hotline, and at the bottom of the rabbit hole they find the Mother of All AdWords Scams.Futher ReadingDavid Segal's story on locksmiths The Ringfinders websiteForm to give feedback on specific adsGoogle's statement on our episode: Our goal is to provide a great experience for the users, advertisers, and publishers that interact with our advertising products everyday. An important part of this work is listening to reactions—good, bad, and in-between—from our users about their experiences online. We appreciate this very much; it helps us make AdWords better. Bad ads are an industry-wide issue and we fight them with considerable fire-power: we’ve invested in best-in-class technology and built a global team of more than 1,000 googlers specifically dedicated to this effort. While this work has produced positive results—we disabled 780 million ads for violating our policies in 2015 alone—we understand this is an ongoing challenge for everyone and we’ll continue to battle it.
#91 The Russian Passenger
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Somewhere in Russia, a man calls for a car. Somewhere in New York City, a stranger's phone buzzes.Email us at replyall@gimletmedia.com and use the subject "theory" if you think you can provide us additional information.Further readinghaveibeenpwned.comA good article on how and why you should use password managers, and the best password managers out there.Further listeningSimplicity by Macroform
#111 Return of the Russian Passenger
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After a secret breaks in the news, Reply All re-examines how Alex Blumberg's Uber account was hacked.This episode is a follow up to #91 The Russian Passenger and #93 Beware All.Further reading:The Best Password Managers
#104 The Case of the Phantom Caller
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A woman in New Jersey is getting strange phone calls to her office from unknown numbers. Every time she picks up, she finds herself eavesdropping on the life of a different stranger. Unsure what else to do, she calls in Super Tech Support.
#115 The Bitcoin Hunter
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Writer Jia Tolentino has a new case for Super Tech Support: where are all those bitcoin she bought six years ago?Further ReadingPlanet Money's bitcoin storyStories by Jia Tolentino
#123 An Ad for the Worst Day of Your Life
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Matt’s wife died a decade ago. Now, everywhere he goes on the internet, he can’t escape advertisements for clickbait sites with her picture on it. This week, Super Tech Support tries to help out.Matt's non-profit, the Liz Logelin Foundation
#130 The Snapchat Thief
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This week, a new Super Tech Support: after Lizzie's Snapchat gets hacked, things start getting really creepy. Alex investigates.Michael Bazzell's PodcastThe complete Security and Privacy PodcastSteps Michael Bazzell Gave Alex to Protect HimselfHow to port your phone numberPassword ManagerGoogle AuthenticatorYubikeyMichael's workbook to freeze your credit and remove yourself from public records websitesSudoStories about Sim Swapping and OGUsers by Vice/MotherboardBy Lorenzo Francheschi-BicchieraiThe SIM HijackersHow to Protect Yourself From SIM Swapping Hacks‘TELL YOUR DAD TO GIVE US BITCOIN:’ How a Hacker Allegedly Stole Millions by Hijacking Phone NumbersHow Criminals Recruit Telecom Employees to Help Them Hijack SIM CardsAlleged 19-Year-Old SIM Swapper Used Stolen Bitcoin to Buy Luxury CarsCops Arrest Infamous SIM Swapper Who Allegedly Stole $14 Million in CryptocurrencyBy Joseph Cox'I Could Ruin Your Business Right Now': Listen to a SIM-Jacking, Account-Stealing RansomThe Organization that Lizzie Donated ToByte Back
#140 The Roman Mars Mazda Virus
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Ben loves podcasts, but he has a problem. When he tries to listen to one podcast in particular, his car stereo completely breaks. This week, Super Tech Support takes on one of its strangest cases — Roman Mars versus a 2016 Mazda sedan.LISTEN TO 99 % Invisible! Roman Mars' 99% Invisible podcastPodcasts featured in this episodeiTunes:^space^ - https://podcasts.apple.com/us/podcast/space/id1458545673<~> - https://podcasts.apple.com/us/podcast/less-than-approximately-greater-than/id1458541805100% Related? - https://podcasts.apple.com/us/podcast/100-related/id145854275288% Parentheticals - https://podcasts.apple.com/us/podcast/88-parentheticals/id1458545680BONUS PODCAST!:{Blank} + {Blank} = FUN - https://podcasts.apple.com/us/podcast/blank-blank-fun/id1458544361RSS:^space^ - https://feeds.megaphone.fm/carrotspacecarrot<~> - https://feeds.megaphone.fm/greaterless100% Related? - https://feeds.megaphone.fm/100pr88% Parentheticals - https://feeds.megaphone.fm/88prBONUS PODCAST!:{Blank} + {Blank} = FUN - https://feeds.megaphone.fm/blankblankfun