Guest: Marc Vasquez, Ecommerce Director, Ideal TridonHost: Andrew Figgins, Founder, AOV Lab Episode Synopsis:Marc shares how he uses user monitoring to improve performance and customer experience on his websites. He also notes how “Hotjar Thursdays” help him rally his Ecom team to find and make incremental improvements that matter. Transcript: [00:00:15] Andrew: Hello Ecommerce fans, and welcome to 10-Minute Ecom, an AOV Lab podcast. Every episode, we break down a new and different tactic that can help you improve your ecommerce KPIs (key performance indicators). I’m your host, Andrew Figgins, and like most of you, I am an e commerce professional. You may […]