Laura and Chris talk about how to attract high-value clients, how to keep on marketing while you're doing the work, and how to use authority-building for lead generation.
Takeaways:
1 project per monthRaise ratesDisqualify smaller projects
Stock email for qualifying clients:
- 90% disqualification rate
- Helps free time from calls
Bigger-budget clients are much better:
- More pleasant
- More willing to take advice
- Less likely to dictate
Lead-gen (how to attract high-value clients):
- Putting myself out there
- Authority-building
- Lots of speaking
- Guest-posting
- No strategy, writing random things
- Started out writing for myself
- SitePoint republished; that led to a conference
- Still trying to hone a focus
- Low-value clients come in via Google
- Trying to compare
- Better clients are referrals & networking
Not looking to become an agency:
- Gives lots of freedom with regard to turning down work*Learning how to attract high-value clients gives you options
Building relationships via dialogue
Competitive bidding indicates an undesirable client:
Spec work
- Nospec.com
- Disqualify that kind of lead these days
- Participated once, resented it
- Some prospects demand time right away
Suggestion: do more guest posting than posting for yourself:
- If you write something good, submit it instead of posting it
- Still yours, just not on your blog
- This is hard mentally
- As you gain more popularity, shift the mix toward your own site
- Credibility is how to attract high-value clients
Devs need to learn about design:
The role of luck:
- Requires being proactive
- Requires making a decision about what you want
- Requires extra work
Marketing and working at the same time:
- Allocate a little bit of time each week
- It's hard to do
- Marie Poulin says, when scheduling your work week; double the time for each task
- Use the slack time for marketing
- Marketing consistency is part of how to attract high-value clients