Podchaser Logo
Home
Episode 165: Operations & Service Delivery - Administration/Finance, POI, Client Engagement

Episode 165: Operations & Service Delivery - Administration/Finance, POI, Client Engagement

Released Sunday, 10th December 2023
Good episode? Give it some love!
Episode 165: Operations & Service Delivery - Administration/Finance, POI, Client Engagement

Episode 165: Operations & Service Delivery - Administration/Finance, POI, Client Engagement

Episode 165: Operations & Service Delivery - Administration/Finance, POI, Client Engagement

Episode 165: Operations & Service Delivery - Administration/Finance, POI, Client Engagement

Sunday, 10th December 2023
Good episode? Give it some love!
Rate Episode

Here is a summary of the key points from the meeting:

  1. Administrative Rescheduling and Meeting Priorities: John emphasizes the importance of the meeting by rearranging their Monday schedule, which was originally set aside for administrative tasks, indicating the significance of the discussion and its priority over routine tasks.

  2. Recording and Publishing Conversations: There's a mention of recording a conversation with Jack and making it publicly available, suggesting the value or relevance of the content of this conversation to a wider audience.

  3. Referral and Client Network: A significant portion of the discussion revolves around leveraging client referrals to expand business. The speaker shares an experience of how referrals have been a key growth factor, mentioning a client who was referred by another client, indicating a strong, trust-based client network.

  4. POI (Point of Interest) Strategy for Business Growth: The conversation delves into a detailed discussion on the POI strategy used for business growth, especially in IT companies. This includes building personal relationships with referral partners, ensuring mutual benefits, and maintaining a select group of high-quality referral partners.

  5. Client Engagement and Value Addition: John also discusses comprehensive strategies for engaging with potential clients, including offering detailed IT and business assessments, adding value through problem-solving and efficiency improvements, and proposing customized solutions based on thorough evaluations of a client's business needs. This section also highlights the importance of making clients feel valued and understood, which is crucial for business growth and client retention.

These points cover the main themes of the meeting, including strategic scheduling, the importance of meaningful conversations and referrals, detailed strategies for business growth, and the emphasis on adding value to client interactions.

Show More

Unlock more with Podchaser Pro

  • Audience Insights
  • Contact Information
  • Demographics
  • Charts
  • Sponsor History
  • and More!
Pro Features