Traditional large banks might have massively accelerated their digital transformation in 2020 - they’re only at 1% of the digital game. In this 24Connect episode Rutger chats with speaker, author and self-proclaimed troublemaker at 11:FS Chris

Pieter Boon: The model to grow video as a customer contact channel

Mar 5th, 2021 35m 50s

This episode Video Banking expert Ferdinand chats with 24sessions' Head of Customer Success Pieter. Together they chat about the why and what of Pieters Video Calling Growth Model. What are his most valuable tips for companies looking to eithe

Steven van Belleghem: The ultimate digital convenience for consumers

Dec 11th, 2020 44m 57s

This episode 24sessions' CEO Rutger chats with international keynote speaker Steven van Belleghem. Using Steven's latest book “the offer you can't refuse” they discuss what the ultimate digital convenience for consumers looks like. And what it

SNS: Ronald Pieters on video banking & franchise model

Oct 28th, 2020 42m 42s

This episode 24sessions' CEO Rutger chats with Ronald Pieters, Director Retail & Advice at Dutch bank SNS. Ronald shares his vision on the importance of personal relationships with your customers and how Video Banking can help to achieve this.

Partena: Koen van den Driessche on digitizing sales processes

Jul 8th, 2020 24m 9s

This episode 24sessions' Head of Customer Succes Pieter chats with Koen van den Driessche, Commercial Manager at Belgian health insurer Partena. Koen shares the story of Partena and how they launched video calling with customers as one of the

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