This week James is delighted to be joined by Jill Lublin.Jill is all about being heard. Her newest book ‘Profit of Kindness’ makes Jill a four-time best selling author. Jill is acknowledged as the go-to person for building success through influence marketing, networking, and publicity.As an international speaker, master publicity strategist and consultant, and bestselling author, Jill consistently wows audiences worldwide with her entertaining and interactive keynotes, seminars, and training programs on publicity, networking, kindness and influence marketing.In addition to her speaking engagements, Jill trains and consults with executives, sales teams and marketing departments in Fortune 500 companies, as well as in small-to-medium-sized companies. Her innovative influence marketing and publicity techniques consistently increase bottom line results for her clients.You can find out more about Jill following the link:www.profitofkindness.comOf course, Jill gives her 3 steps for improving either the business, or the business owner.