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Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

Released Tuesday, 13th September 2022
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Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

Tuesday, 13th September 2022
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On this episode, we talk with IRS Executive, Ken Corbin, long-time government and industry CX leader, Martha Dorris and industry executive Angy Peterson about the power and promise of on-going customer experience efforts in the federal market and ACT-IAC’s upcoming CX Summit.

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Accelerating Government with ACT-IAC

Accelerating Government is a production of the American Council for Technology and Industry Advisory Council (ACT-IAC) and Federal News Network. Host Dave Wennergren is the CEO of ACT-IAC, a nonprofit organization which has worked for more than 40 years to bring together government and industry leaders to accelerate government mission outcomes through collaboration, leadership and education. Dave has served in a number of senior positions in government, including as the Department of the Navy’s chief information officer and vice chairman of the Federal CIO Council. He’s also a fellow of the National Academy of Public Administration and a CIO-SAGE at the Partnership for Public Service.

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