Accelerating Government with ACT-IAC – Episode 34: CX 2023
Accelerating Government with ACT-IAC – Episode 34: CX 2023
Accelerating Government with ACT-IAC – Episode 34: CX 2023
On this episode, we talk with Barbara Morton and Martha Dorris about customer experience efforts in the federal government. Guests:Barbara Morton, deputy chief Veterans Experience Officer, Department of Veterans Affairs (VA) and government advisor to the ACT-IAC CX COI. https://www.linkedin.com/in/barbara-c-morton-77b28085/Martha Dorris, founder of Dorris Consulting International, former deputy associate administrator for Citizen Services at the General Services Administration (GSA), former president of the American Council for Technology and former Industry Chair of the ACT-IAC CX COI. https://www.linkedin.com/in/martha-dorris-798b3b7/Additional Resources:To Register for the CX Summit 2023, please visit: https://web.cvent.com/event/d3312c9d-eaa6-4f52-b8a4-f5b04401fde6/summaryTo learn more about ACT-IAC, please visit our website: https://www.actiac.org/
From The Podcast
Accelerating Government with ACT-IAC
Accelerating Government is a production of the American Council for Technology and Industry Advisory Council (ACT-IAC) and Federal News Network. Host Dave Wennergren is the CEO of ACT-IAC, a nonprofit organization which has worked for more than 40 years to bring together government and industry leaders to accelerate government mission outcomes through collaboration, leadership and education. Dave has served in a number of senior positions in government, including as the Department of the Navy’s chief information officer and vice chairman of the Federal CIO Council. He’s also a fellow of the National Academy of Public Administration and a CIO-SAGE at the Partnership for Public Service.Join Podchaser to...
- Rate podcasts and episodes
- Follow podcasts and creators
- Create podcast and episode lists
- & much more
Episode Tags
Claim and edit this page to your liking.
Unlock more with Podchaser Pro
- Audience Insights
- Contact Information
- Demographics
- Charts
- Sponsor History
- and More!
- Account
- Register
- Log In
- Find Friends
- Resources
- Help Center
- Blog
- API
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More
- © 2024 Podchaser, Inc.
- Privacy Policy
- Terms of Service
- Contact Us