Charlene talks with Teri Sholder, author of the new book "Ascent to Excellence: A Blueprint for Healthcare Board and Leadership Success". Teri is a seasoned nurse executive specializing in improving health system quality and operational efficiency, with experience across a wide variety of provider settings. She and Charlene talk about the factors that contribute to clinical excellence, from employee engagement, to data-driven decision making, to cultivating a culture of accountability.Host:Charlene Platon, MS, RN, FNP-BC (@charleneplaton)Guest:Teri Sholder, BSN, MHA, CPC, CPHQ (https://sholderhealth.org/)About the show:ACNL in Action is a production of the Association of California Nurse Leaders, the professional organization for nurse leaders. New episodes come out on the first Friday of every month. Want to support ACNL? Consider making a donation: http://bit.ly/cog-podcast . Learn more about ACNL, including how to become a member, at acnl.org. Follow us on Facebook and LinkedIn at @acnlnurse.