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Welcome back everybody to another episode

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. Now it's a mini episode of advice from

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a call center geek the call center contact center

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podcast . We try to give you some action by

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items . Take back in your contact center , prove the overall

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quality , prove the agent experience . We'll

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improve your customer experience as well . My

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name is Tom Laird . I hope everybody's

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doing well and I'm super excited

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about the announcement that that we're gonna make . If you

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just kind of listen to the pre-roll ad , you kind

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of have an idea of what I'm gonna talk about . But

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we've just launched auto QA

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oh to OTT , oh QA

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. And we didn't

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plan on on Making

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a product , creating a platform . We

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were using chat , gpt for AI for

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our BPO clients and realize

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, oh my gosh , I think this could

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have a really huge impact , especially

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on smaller contact centers , right ? So I'm not going

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after anyone . That's enterprise . If you're

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under 50 seats , if you're using like Excel

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and Google sheets , I think

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we got something kind of cool for you . But before you can

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get into that , I want you to

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to head over , if you have not done it yet

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, to auto OTT oh , qa

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, calm . And all we need is your email

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address . I'm not looking for you know your name

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and your address and your phone number . I just

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need your email and then you're gonna

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be part of our pre-launch community . So

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, with this pre-launch community , we're gonna have a private discord

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. We're gonna have private AMAs . The first

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one's actually gonna be Friday . We're gonna give away Actual

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chat GPT prompt just specifically

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for your QA that you can use , which will be really

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, really cool and it's just gonna be for this community and

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, and if you would like to be part of our alpha or beta

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testing for this as well , I'm

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really excited about what

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we've done with this . You know I've talked

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a couple times with the RQA . Staff

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has been so Fired up with this

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like I'm gonna call like 10 o'clock at night , be like hey , tom

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, listen , what do you think of this ? Or we ? I just did

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this , so I think it's it's

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something that's gonna be really cool . I'd love to

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have you know again if I've ever

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added any value to you . If you could head over

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and and be part of our pre-launch community

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, I really appreciate it . I

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think there's gonna be a ton of value . I hope to see

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all of you guys that are , that are

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part of Geek Nation , here on Friday For

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that webinar and that will be going out Thursday

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night , the kind of the link to that webinar

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, and try to keep everything within

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a that type of community . So love

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, if you're part of this community , to kind of join

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over and and be part of that as

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well . So again , we

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are we're at the very beginning stages of this Excited

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to have a lot of you part of the alpha

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and beta testing for what we are doing . But

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it's , it's been a process , but we're

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getting there . So thank you guys very much for for

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all the following and love to see you . You know

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, maybe help us out and become

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part of that community as well .