Gift cards are for gifts. Not to be used as a form of payment.

How to Contact Gift Card Companies

AmazonCall 1 (888) 280-4331 and follow Amazon’s instructions.Keep a copy of the Amazon gift card or your store receipt.Visit Amazon’s website to learn about scams.American Express

Call 1 (877) 297-4438 and follow American Express’s instructions.Keep a copy of the American Express gift card or your store receipt.Visit American Express’s website to learn about scams.Apple, iTunes

Call 1 (800) 275-2273. Say “gift card” to connect with a live representative. Follow Apple’s instructions.Ask if the money is still on the Apple or iTunes gift card. If so, Apple can put a freeze on it. Ask for your money back.Keep a copy of the Apple or iTunes gift card or your store receipt.Visit Apple’s website to learn about scams.Best Buy

Call 1 (888) 237-8289 and follow Best Buy’s instructions.Keep a copy of the Best Buy gift card or your store receipt.Visit Best Buy’s website to learn about scams.eBay

Chat with eBay customer support, or have a representative call you back.Keep a copy of the eBay gift card or your store receipt.Visit eBay’s website to learn about scams.Google Play

Report the gift card scam to Google.Ask for your money back. If the money is still on the card, Google can put a freeze on it. If you don’t have a Google account, fill out this form.Keep a copy of the Google Play gift card or your store receipt.Visit Google’s website to learn about scams. MoneyPak

Submit a fraud claim to MoneyPak.Keep a copy of the MoneyPak card or your store receipt.Visit MoneyPak’s website to learn about scams.

• Call 1 (888) 633-9434 and follow ReloadIt’s instructions.
• Keep a copy of the ReloadIt card or your store receipt.
• Visit ⁠ReloadIt’s website⁠ to learn about scams.

Sephora

• Call 1 (877) 737-4672 and follow Sephora’s instructions.
• Keep a copy of the Sephora gift card or your store receipt.
• Visit ⁠Sephora’s website⁠ to learn about scams.

Steam

• Report the gift card scam to Steam through ⁠Steam Support⁠.
• Keep a copy of the Steam gift card or your store receipt.
• Visit ⁠Steam’s website⁠ to learn about scams.

Target

• Call 1 (800) 544-2943 and follow Target’s instructions.
• Keep a copy of the Target gift card or your store receipt.
• Visit ⁠Target’s website⁠ to learn about scams.

Vanilla

• Call 1 (833) 322-6760 and follow Vanilla’s instructions.
• Keep a copy of the Vanilla card or your store receipt.

Visa

• Call 1 (800) 847-2911 and follow Visa’s instructions.
• Keep a copy of the Visa gift card or your store receipt.
• Visit ⁠Visa’s website⁠ to learn about scams.

Walmart

• Call 1 (888) 537-5503 and follow Walmart’s instructions.
• Keep a copy of the Walmart gift card or your store receipt.
• Visit ⁠Walmart’s website⁠ to learn about scams.

Don’t see your card on this list? Look for the company’s contact information on the card itself or research online to find out how to reach the card issuer. If you can’t find the contact information or the card issuer doesn’t want to talk to you, ⁠report it to the FTC⁠.

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