Andy Van Solkema is Chief Designer at Open Systems Technologies. As Chief Designer he is responsible for the practice, vision and integration of design services while infusing human-centered design mind-set with OST’s strong technology experience. Andy also is founder of Visualhero, a midwestern based experience design studio, where he practices on strategic projects as a Principal Designer. Visualhero, the official design studio of OST, offers a systems approach to creative problem solving by helping organizations take insights and ideas to action.

Today Andy will talk about:

• What’s the worst part of your job? Why?
• How do you find good staff?
  • How do you staff a project?
  • Do you offer continued training to your staff? What does that look like?
  • What do you do when a team member/staff fails at a project or their job?
• How do you find good clients?
• How do you actually provide success to your clients?