For established companies, change can mean overhauling years of processes and proven methods. But is change any easier in a younger or smaller company? 

In this episode, we’re revisiting our conversation with Eboni Blake, Senior Business Systems Analyst at Ibotta, an app that helps you earn cashback every time you shop. When Eboni started her role, she was tasked with analyzing processes and implementing changes to help the business scale. Before making change recommendations, Eboni took the time to step back, listen, and observe. Listen in to find out why.

Resources and links discussed:

• Connect with Eboni
• Learn more about Ibotta
• Connect with Jason
• Learn more about Conga