Episode Transcript
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0:02
Hello and welcome to another episode of
0:04
All the Hacks, a show about upgrading
0:06
your life, money and travel. I'm your
0:08
host, Chris actions and today I'm excited
0:10
to talk about cars and that includes
0:12
buying, selling lisi, negotiating, trading in and
0:14
more. Everything you need to know if
0:16
you find yourself in any of those
0:18
situations. And while I might have done
0:20
an episode on this back and Twenty
0:22
Twenty one, he was the middle of
0:24
the pandemic. So much has changed from
0:26
supply chains to pricing, supply and demand
0:28
new apps so I wanted to do
0:30
another episode on the topic. And who
0:32
better to join me been Yossi Levy,
0:35
who is better known on the internet
0:37
as Car Dealership Guy where he creates
0:39
content and hosts a podcast to share
0:41
transparent insights into the car market. Before
0:43
that, he ran a start up to
0:45
Modernise Carbine and worked at a car
0:47
dealership for over ten years. Jozy.
0:50
Is such an incredible resource and we're going
0:52
to go behind the scenes of this industry
0:54
so you can make sure you get the
0:56
best deals yourself. So. Let's jump
0:58
in right after this. I
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for details. Jozy
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thanks Around here they travel Miller Chris and
2:22
Close Beer. Before. We get into
2:24
any paying we didn't episode on Buying Cars
2:26
Fourth episode of the show. Two and a
2:28
half years ago. Home address
2:30
chains are recording mess on a
2:33
leap day. February Twenty ninth, Y
2:35
Twenty Four. What? Is going on right
2:37
now in the car market. It's been interesting
2:39
for sure last couple of years. You know
2:41
if I did you the delay of the
2:43
land right now? Overall we are seeing the
2:46
market. Continued. To rebound and
2:48
it's favorable for the consumer if
2:50
we go back. Three years. Supply
2:52
Disruptions: Interest rates were super low.
2:54
Everyone here learned about the word markup
2:56
suddenly. In the industry is a very
2:59
very tough times. Duffy, a Seller's market
3:01
Dealers themselves had record years of earnings.
3:03
For me, dealers were meeting three times
3:05
what they typically when in one year
3:07
were really coming off just a crazy
3:09
couple of years and Egg and I
3:12
was really driven by supply shortages once
3:14
shutdowns began and as the whole semiconductor
3:16
shortages and dealers works for supply bouquets
3:18
of markups. Fast forward to today. It's
3:20
baffling on price in an environment and
3:23
looks and I'll explain why so. First
3:25
of all new car supply is rising
3:27
extremely quickly. You are seeing some brands
3:29
with some or pent up demand like
3:31
Toyota, Honda like Cysts the supplies is
3:33
anything approaching equilibrium but it's not there
3:35
yet. On the other end of the
3:37
spectrum every other brand other than you
3:39
know the top five kind of premium
3:41
brands and besides mentioned a couple of
3:43
Subaru it is really sought after brands
3:46
you to see the supply is rising
3:48
and specifically a term and to car
3:50
business Felix talk about these which is
3:52
supply relative to demand has been shooting
3:54
up. What does this mean for consumers?
3:56
First saw means more cops have pretty much gone
3:58
away. You still have some. Cops are going
4:01
on some brands and specific me to
4:03
models but for the most part where
4:05
yard the stage of markups and were
4:07
actually in a stage of markdowns. While
4:10
we're not bacterial twenty nineteen levels,
4:12
yet, you are seeing these brands
4:14
that are offering anywhere between two
4:16
to six thousand dollars off a
4:18
new car and in the form
4:21
of a rebate or whatever discounts.
4:23
There. Are exceptions as well served makes Miles
4:25
per cent even crazier discounts or for the
4:27
most part where it is very swift transition
4:30
back to a buyer's market. Oh yams or
4:32
car manufacturers and dealers are starting to compete
4:34
again for the consumers business Whereas the last
4:36
couple of years you didn't even need to
4:39
know how to sell car keyboardist comic you're
4:41
a lot saying. I'll take any saying cause
4:43
everyone just needed access to some car. How
4:45
do interest rates play? and and if is
4:48
that simultaneously lowering demand because it's gotten more
4:50
expensive to finance a car. So financing interest
4:52
rates have been. A really big issue
4:54
I would tell you it's mostly plagued
4:57
the lower credit end of the market
4:59
you robbed at the better credit styles
5:01
of financing availability options in the market
5:03
interest rates specifically when they rise. What
5:05
happens is these banks the to charge
5:08
a larger banks to was subpar credit
5:10
customer so if your credit is not
5:12
perfect are great. A. Bank is taking
5:14
risks to furnish.loan and when credit you they
5:16
need to charge a fee for that they
5:18
don't charge you. The Cd charge the dealer
5:20
the fee because they want to head to
5:22
risk. The problem is with interest rates. were
5:24
there at states limit. What you can charge
5:27
a customer a Pr interest rates. What happens
5:29
at that point you have to charge a
5:31
larger fee. And. It's gone to a point
5:33
where as some of these fees or makes sense for
5:35
dealers. Or. Some of these banks can't
5:37
justify Lundy Money to our credit, and
5:39
so the impact of interest rates is
5:41
had been very much felt by Bad Credit
5:43
Low Credit the people that truly need
5:45
the credit. Whereas Better Credit has been
5:48
able to maneuver around it whether it's data
5:50
little bit more cash, if there's no correlation
5:52
from income the credit I mean speaking pro:
5:54
a bit more money down towards a vehicle
5:56
and navigate around the but interest rates of
5:59
cause a really. Issue an industry it's
6:01
disproportionately impacted use car dealerships and it's transcended
6:03
Br. Just consumer interest rates have played into
6:05
how dealers are storing to him and Tories
6:07
how they're holding onto the inventory. The cautious
6:10
gone up which means that I can hold
6:12
my car longer are for as long on
6:14
my carlisle, my balance a to move quicker
6:17
which means I have to get more data
6:19
on pricing so it's really messed up the
6:21
whole system and it's leading dealers to have
6:23
to really operate much differently than they got
6:26
used to. Funding. That be helpful
6:28
and out again know the answers. Our dealerships
6:30
making money Whose funding some of these markups
6:32
markdowns you know. Any time I think I'm
6:34
going into a new challenge which are get
6:36
to why I might actually be going into
6:38
one In the car world I always feel
6:41
like understanding the system makes sense. I don't
6:43
know if I understand the dealer system so
6:45
to do a system of involves a lot
6:47
used to be that he made money on
6:49
the car, anything remade money and a good.
6:52
At. The last couple of years as a
6:54
big exception to this wherever made one
6:56
and everything but today it's much more
6:58
common to see use car dealerships. hubs
7:00
are slim margins on the use cars
7:02
and make most of their money on
7:04
tobacco. So what's the back and back
7:06
and is an inch return for the
7:08
additional products. So when you buy a
7:10
car you're buying a warranty are extended
7:12
deals are service contract you my Bites
7:14
Insurance products he my By Tire and
7:17
we'll protect since those are very juicy
7:19
high margin products right? They can beat
7:21
forty fifty sixty seventy. Eighty percent of really
7:23
depends on the product. What you seen a
7:25
lot more in the market today in the
7:27
you side is simply you know people are
7:29
meeting very slim margins on a car. Say
7:31
be spies percent Six percent. So operations do
7:33
more riders different operations that may be focus
7:36
on a bit harm are sick Ten percent
7:38
by really the bulk of the Martin and
7:40
comes on these products. They're all value added
7:42
products that you know customers to support of
7:44
cells. On the flipside of you look at
7:46
a new car side summer saying new cars
7:48
were extremely profitable over the last couple of
7:50
years. Now as were normalizing and
7:53
supply levels are growing a supplies rising
7:55
or see new car margins continue to
7:57
come down against some Rand's more than
7:59
others. So Toyota still making money under
8:02
cars on on the actual vehicle could
8:04
be a couple thousand. Whereas.
8:07
Other brands such as you know
8:09
G per they're actually offering discounts
8:11
Now those discounts and come in
8:13
various ways to discounting of an
8:15
actual dealer that is discounting their
8:17
vehicle because maybe they're paying. Exorbitant
8:20
fees to the bank to story when you're
8:22
holding onto that mentor your bar. with that
8:24
money. Gotta pay the bank and so
8:26
maybe you just need to get off your balance
8:28
sheets to Discount Males a common a former rebate
8:30
which is actually from the manufacture to the manufacturer
8:32
to hey we need to sell these cars We
8:34
got a clear and lots organ offer three thousand
8:37
dollar rebate on these vehicles until the state and
8:39
so the new car side has been very tricky
8:41
or I don't fluctuations of profitability or all over
8:43
the place where announce. The. Really overwhelming
8:45
pattern is that your seed discounts across
8:47
the board for everyone. Are they
8:50
buying the car from the manufacturer? Are they
8:52
like borrowing at? Do they have a price
8:54
that they need to cover? Or how does
8:56
that work? When. You see a car
8:58
dealers lot they are buying that from the
9:00
manufacturer i was is complicated, but there's a
9:02
lot more than meets the eye. So first
9:04
of all, their financing it right on the
9:06
top floor. plans and inventory. Line of Credit
9:08
That line of credit can be subsidized by
9:10
the carbon tax or so you may not
9:12
be paying the full freight on the interest
9:14
which could be all over the map from
9:17
eight to fifteen percent depending on a Piper
9:19
dealership because it means Thatcher My Be offered
9:21
you for playing credits. So even though you're
9:23
by it, even if you're finance to get.
9:25
Your. Also being subsidized by the manufacturer. Now
9:27
once you buy that, you have what's called
9:30
an invoice price invoices. What you pay to
9:32
manufacture true car sort of popularized the that
9:34
you could see to sings transparently all mine
9:36
dead center for dealers. A really depends on
9:39
the brand and to programs Are these brands
9:41
offered or franchisees? Because one brand might need
9:43
to make money on the actual car surf
9:45
invoices Forty thousand, they might need to sell
9:48
it for forty water, forty two, or whatever.
9:50
Other brands might have an aggressive stair stepper around
9:53
which is typically what you hear were dealer say
9:55
hey i need to sell x amount of cars
9:57
before and of mud is what that means is.
10:00
There are incentivized to so you the car
10:02
in order to meet or stair step and
10:04
for the a manufactured and to pay them
10:06
whatever the amount is depending on what Op's
10:09
wrestled the hits a vehicle sales. A
10:11
really depends on the dealership in the brain
10:13
and he sings change a lot It's not
10:15
the same Forever brand Cicadas. Walk in a
10:17
dealership and say oh I know you are
10:19
on a stair stepper around with Mazda said
10:22
you need to sell more cars The smart
10:24
and you'll sell to be at a loss.
10:26
It doesn't work like that. Not every brand
10:28
is equal to one. Other thing worth mentioning
10:30
is that brands have this one. I think
10:32
also back when a dealer actually buys a
10:34
vehicle for mean facts are there is an
10:36
additional two to three percent of called hold
10:38
back which is a difference between what that
10:40
means. Actual invoices the dealer to
10:42
what the dealer will actually get
10:45
back from the manufacturer after the
10:47
vehicle cells. As you can tell
10:49
a lot of he sings hooked
10:51
on convoluted and it sounds complicated
10:53
but it really comes down to
10:55
the industry is a function of
10:57
a many many different things. with
10:59
the rise of the Internet, more
11:01
transparency Car manufacturers one help their
11:03
franchisees. Consumers get smarter. Constant evolution
11:05
of one party versus the other.
11:07
Try to figure out how can I make can retain my
11:10
process. If. You're consumer. Where's
11:12
the best place to get the information
11:14
you need to decide what to pay
11:16
for a car? Or is it really
11:18
negotiation? Every time, the smartest consumers in
11:20
the market know that you want to
11:23
do your research online if you look
11:25
at today. Over sixty percent of
11:27
consumers are coming to a dealership knowing exactly
11:29
what they want, how much they want to
11:31
pay, armed with information, and in many cases
11:34
they know more than the salesperson themselves because
11:36
they went deep on specific vehicles. First thing
11:38
I would tell you is if you don't
11:41
start online nowadays, I mean you're just at
11:43
a disadvantage the days of walking up to
11:45
a car lot. And try get
11:47
the best deal. it doesn't work anymore.
11:49
That's just a reality where in the
11:51
second saying there's so many sources for
11:54
a pricing information or you can really
11:56
cross shop one of my partner's cardio
11:58
sub guy which I really do. Inner
12:00
Product is actually Karzai Com. They offer very
12:02
easy you are you action or website and
12:04
either user experience a really sharp and cross
12:06
shop and see what are the best deals
12:08
out there. Depending on what you're looking for
12:10
you may be looking for a lease. There's
12:12
other great websites for that as well. There's
12:14
least hacker but I'm not affiliated with at
12:16
all. but I really like their product is
12:18
showed you the best deals into regions of
12:20
the country. only says specifically were just had
12:22
a day in age where there's so much
12:24
transparency and information sharing where you are ready
12:26
to buy the car you have to do
12:29
your work beforehand. Ideally if your credit is
12:31
midlevel you on a deputy proof know where you
12:33
stand, what's your budget. If you have no budget
12:35
and no credit you could buy whatever you want
12:37
to do. The for growl What are you looking
12:39
for? A for? what is that arranged for you?
12:42
What works? What type of vehicle? Our price range
12:44
because ultimately would you go to the dealership You
12:46
want to be focused on that vehicle they want.
12:48
I. Know a lot of people really have
12:50
adopted isn't Last couple of years he has
12:53
over taxes actually been very good for consumers
12:55
because consumers feel during control. I. Know
12:57
lots of dealers. I have embraced it and
12:59
said hey you know what people wanna do
13:01
Business as way is probably not ideal in
13:03
the short term for the business, but and
13:05
long term you're building brand finity. You're getting
13:07
the customers to really enjoy that experience and
13:09
they feel comfortable getting up to a certain
13:11
point to be taxed or via email and
13:13
and by the time to actually makes to
13:16
the dealership you build Trust your a line
13:18
on terms and you're ready to pull the
13:20
trigger. Backing. Up for
13:22
someone who doesn't know the car they want and
13:24
I feel like I typically right across two people,
13:26
one that liked. I want to get a car
13:28
and I gotta go look at the landscape. I
13:30
know some people and I like I want this
13:32
guy. I want to Gmc Yukon. Let's go to
13:34
that first set of people. Given.
13:36
The current market and what you know about
13:39
the entire industry is their general advice. You
13:41
get someone on narrowing down the corpus of
13:43
cars to figure something out that works for
13:45
them outside of the obvious thing they can
13:48
do on their own. If I want seven
13:50
seats, I'll find some website the let's me
13:52
filter for the cars that have seventy to
13:54
note guy thinks. The best I've heard
13:57
and of us have seen and even know myself
13:59
and he or and. Last good. it's so simple,
14:01
both you tube. Independent. Creators
14:03
have truly put out and are
14:05
putting us some of the best
14:07
kind of per vehicle contents to
14:09
goes beyond your traditional filtering mechanisms
14:11
and web sites. The quality is
14:13
extremely high because you're so much
14:15
competition. If. You've narrowed down. I know
14:17
I want a full size a city I know
14:19
I want a minivan. I know you the card
14:22
as good with kids Really truthful you tube is
14:24
been on match when it comes to narrow down.
14:26
Now I will say one thing though a lot
14:28
of my followers my platform they follow me because
14:30
they were there really shopping at a deal. And
14:33
so when it comes to shopping by the deal,
14:36
That changes the game because now you might know
14:38
you want to sudan but you want to get
14:40
the best deals. Sedan you want to look for
14:42
was high and they supply. Is
14:44
the kind of stuff I posts i was grass
14:47
I postcards. Very simple but typically the rule of
14:49
thumb is if you're looking for a deal and
14:51
you've more or less narrow down with you know,
14:53
a segment that you want. You. Want
14:55
to find something to find a supply? Because guess what?
14:58
Does. He got assigned a supplies the one
15:00
it's going to be discounted where you're going
15:02
to have more negotiation leverage when it's not
15:04
just new car spry. If you find a
15:06
new car to find a supply and as
15:09
you could get discounted guess what happens next
15:11
The use car equivalent also get discounted. That's
15:13
really what it comes from. Narrowing on tastes
15:15
and preferences. The really open web and Youtube
15:17
is worked wonders a d better than even
15:19
the specific website. but when it comes to
15:21
deals you want to look for day supply.
15:24
And I know you share that I've
15:26
had in there somewhere. someone could go
15:28
to find that information for specific cars
15:30
and how lagging is the data. So
15:32
there isn't a centralized resource where'd you
15:34
can see all the be supply on
15:36
everything's rather for different manufacturers or you
15:38
have it in like very you know
15:40
be to be website status or consumer
15:42
friendly. We do our best effort
15:44
to put other information. his brow is possible
15:46
and really share of has your are the
15:48
most oversupplied vehicles in a market. Go get
15:50
your deal. What? I will tell you
15:53
there's a couple source of that I like of
15:55
course we were doing on our website dealership guy
15:57
that calm during the car bomb. Why love she
15:59
doesn't share. Supply She shares actual content and
16:01
videos. t really are is very tactical for
16:03
women. For moms, she's a great resource. I
16:05
like car ads for some day supply information
16:08
because they do share that in a more
16:10
consumer friendly way. There's some that I did
16:12
on all the data on the web, somebody
16:14
else really to data So I think between
16:16
you know all these sources I think you're
16:18
in. are you really well off to find
16:20
some innocent good research and at least be
16:23
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18:47
the hacks.com/daffy where you can get
18:49
a free twenty five dollars to
18:51
give to the charity of your
18:54
choice. Again, that's all the hacks.com/be
18:56
a F F Wife for a
18:58
better way to give. And
19:01
you mention the pricing of new and used both
19:04
Kind of move in tandem. Let's. Go
19:06
down that topic. How. Do you
19:08
think about as a consumer which he item
19:10
have a car like How do you think
19:12
about by new vs used. I. Think
19:14
it depends on a time. If I was
19:16
a consumer today's market from not I'd like
19:18
to be looking at the new side and
19:20
I block about the whose oversupplied right now
19:23
Chrysler Dodge keep around way over supply route
19:25
of the demand. Their prices have
19:27
also gone up forty nine to fifty percent.
19:29
Since Twenty nineteen, they've got a shot themselves
19:31
in the foot, and so the retracting. And
19:33
so that just opens up the door for
19:36
opportunity so you can get some pretty hefty
19:38
discounts where the still and this which is
19:40
closer dodgy prep fi os were the first.
19:42
It actually makes sense a get these are
19:44
new cars and refer to girls to do
19:46
this on easy's so non tesla ease right
19:49
now are dropping like crazy. I would say
19:51
that they have dropped like crazy Really? anywhere
19:53
between fifteen to fifty percent in the last
19:55
year. Fifty percent of the price of a
19:57
new characters? Insane. Why is that. Again,
20:00
and Demand has was the one that was
20:02
the most aggressive about it. They're the ones
20:04
that job fifty percent on on some of
20:06
their models and a all came down to
20:08
demand. They were very aggressive about retained or
20:10
marketshare. Last year they ended at about sixty
20:12
five percent market share a twenty twenty two.
20:14
This year they edited about fifty five percent
20:16
market share and so they lost a marketshare
20:18
you on probably not boardroom saying hey, a
20:20
we are not go below fifty, Get aggressive
20:22
and do it now. Now they can afford
20:24
to do that because they have a Rino
20:26
very often my supply chain so they could
20:28
still turn a profit. Other. of the like
20:30
as manufacturers can't are also lose lot of
20:33
money. But. The point being that
20:35
even have really calm down and prices
20:37
the market is cooled even have cooled
20:39
twice as fast. And. So we
20:41
decided that he supplied ease, has catapulted
20:43
again twice as fast as a normal
20:46
internal combustion car. Which means opportunity. And.
20:48
So now we're getting to the point
20:50
where he these are. I.
20:53
Don't want to cedar an equilibrium yet, but
20:55
I will. I do it to say that
20:57
there are well under way to getting to
20:59
equilibrium at least for the term, because the
21:01
price has been declining so quickly. So.
21:04
Easy leases specifically are very attractive. Right now you could
21:06
zero percent deals. I mean you could really get some
21:08
good deals on eat if he says right now. If
21:10
again, you're someone that wants a good deal of don't
21:12
really care too much what you drive and you know
21:15
you're not that picky and so drive a nice car
21:17
but you could get a pretty good the on Tv
21:19
these is right now. My. Understanding,
21:21
which I will openly admit
21:23
is completely naive and probably
21:25
unbanked. Was. That when it
21:27
comes to be seen vs. mine at the
21:30
end of the day you're negotiating a price
21:32
for the car which happens in both scenarios.
21:35
The. Dealership or the manufacturer has some
21:37
formula that says is what the cars
21:39
worth after twenty four, thirty six hour
21:41
many minds. And man your financing
21:43
the middle is it a better deal
21:45
over buying just because they're subsidizing the
21:47
lease interest rate but not the buying
21:50
interest rate. What am I missing? Look
21:52
when you're buying a car vs. when
21:54
you're leasing a car when you're buying
21:56
cards, you're taking the residual risk by
21:58
cars. Also depressed getting and my view
22:00
like my background is I was in
22:02
the use car business. I never police
22:04
cars on Amazon new cars. I appreciated
22:06
me saying because I just think it's
22:08
a product that really serves and need.
22:10
The. Majority of America the reality as
22:13
their shopping a payment leasing. Provided.
22:15
That opportunity for them because they could suddenly
22:18
get the same car significantly less per month
22:20
because there are buying it. Now you're not
22:22
owning a car by also not taking the
22:24
residual risk. You also won't reap the rewards
22:26
of the residual is a bit of rises
22:28
like it did over the last couple of
22:31
years. residuals were all over the place and
22:33
they went up. So you actually be so
22:35
car where the kid other pay off suddenly
22:37
that pay off was worth a certain amount
22:39
versus what the vehicles worth and you're actually
22:41
profiting. That's. Pretty much the thing when
22:44
you're v saying is you don't have to see
22:46
the residual risks the banks taken it. It's a
22:48
good product for a certain type of consumer that
22:50
may be doesn't want me to buy the whole
22:52
car and or won't if political rent a car
22:54
least a car and or alternately getting a viewpoint
22:57
and are much more attractive price per month and
22:59
they would if they were to buy it and
23:01
they wouldn't otherwise be would actually tried that vehicle
23:03
to really depends on a person and or preferences
23:05
in their budgets. So. That all
23:07
make sense by why would Air Elise
23:10
deal be better today on any v
23:12
then add by deal odyssey the payments
23:14
can be lower because you're not owning
23:17
a car. The and but art dealer
23:19
is willing to put more money on
23:21
a least. To. Try to make it
23:23
even more exciting or is it the lower
23:25
payments? It's heavily driven by lower payments, lower
23:28
payment, more demand, a lower clear and point
23:30
for getting more people into that car. To
23:32
be clear by these right now is also
23:34
good option if you're looking for a deal.
23:36
so it's I just leasing. But.
23:38
Manufactures also step into leasing and so
23:41
they can also provide better terms and
23:43
stuff releasing specifically. So when I pick
23:45
on leasing, it's not only leasing, it's.there
23:47
are some specific leasing deals and are
23:49
very attractive in a market that can
23:51
be taken advantage of, but that also
23:53
can extend to the purchasing as well.
23:56
For purchasing. And. You mentioned even
23:58
non Tesla as it happens driver there currently
24:00
is considering whether we replace and Odessa with
24:02
a new task. Last had a Tesla fit
24:04
into this whole matrix of deals and shopping
24:06
and a thing or you kind of just
24:08
at the whim of whatever the prices. Tussaud's
24:11
different as they mess with the prices themselves.
24:13
still have franchisees of between surprises in a
24:15
website whenever they feel like it. They.
24:17
Were the first and most aggressive in the
24:19
price drops so without really heard lot of
24:22
people that own castles already cause they but
24:24
the bottom and Twenty Twenty One could suddenly
24:26
the vehicle you spend one hundred twenty thousand
24:28
dollars on. Twenty Twenty One is now selling
24:30
new for eighty grand so you just lost
24:32
a lot of money their long term thinkers
24:34
they said look of we need to dominate
24:36
the market and disorders to be done right
24:39
now. Tesla is sort of at equilibrium right
24:41
now. I mean I see their overall performance
24:43
phenomenally the first cyber trucks sold at auction
24:45
yesterday. So a second hand cyber talk so.
24:47
That a juice or option. For. Two
24:49
hundred and forty four thousand dollars,
24:52
Which is absurd. A topless size
24:54
this on my twitter account. And. So
24:56
it's been pretty crazy. You see. Does it makes
24:58
you wonder we? what are people going to pay
25:00
for other cyber talks on the secondhand market? I've
25:02
got a cyberattack reservation. Am I gonna really want
25:05
to carve A Does that mean actually got big
25:07
and I've you and fifty other people, the Dmv
25:09
yesterday and Tommy the same lactating this and hey,
25:11
I'm sorry to reservation. I want to buy a
25:13
just flip it. I have no idea how that
25:16
works because I know there there's a clause are
25:18
you can't resell it or within a year but
25:20
apparently someone did another, they're gonna get sued or
25:22
ana, what's the deal. But. Overall, I
25:24
mean, I think Tesla. I think our
25:26
strategy is commendable. I. Said you know
25:28
I'm bullish a tussle long term like the car
25:31
company not the stock when separate us to cause
25:33
I'm not a financial analyst but I can tell
25:35
you that as a car company I just think
25:37
that have a phenomenal product for their target audience.
25:39
People want to buy a Tesla the and he
25:41
to the went by easy to very big distinction
25:44
in the market because they have dominated that segments.
25:46
So if you're looking for an eve you're looking
25:48
for Tesla. Many other people I see actually by
25:50
he these are not Tesla movies again it's driven
25:52
by the deal and sides. Think that test slide
25:54
into plainer has for the most part correctly. Rather,
25:57
Consumer If you're looking to buy a Tesla.
26:00
They do not really any hackers that his
26:02
I guess the price. Yeah, no, I
26:04
mean exactly Again, you're buying from the website.
26:06
The biggest hack over the past year so
26:08
was out. When a lower prices is you
26:10
suddenly could go to the dealership and young
26:12
a lot more negotiation lovers. But those days
26:14
are behind us. the prices of Rt materialize
26:16
or the industry. There's not many maneuvers you
26:18
to do with them other than of course
26:20
taken advantage of the tax credit and referral
26:22
from a friend. It's you'll a bit more
26:24
benefit. They're. Going. Back to new
26:26
Vs used as a consumer. How do
26:29
you think about that decision when it
26:31
comes not just to a car and
26:33
the price, but things like. Long.
26:36
Term value warranties. Those kind of
26:38
things Did new car. Typically.
26:40
Takes the majority of the depreciation the
26:42
first three years. So if you really
26:44
have to address of what have of
26:47
consumer are you I personally bomb my
26:49
wife a new car because I wanted
26:51
to oust okay with taking that additional
26:53
depreciation. it's which is probably not the
26:55
smartest funny to decision but that was
26:57
fine with me. If you're trying to
26:59
optimize financially, here's the sweet spot is
27:01
the secret. The. Secret is go
27:03
for or three to four year
27:05
old car. That. Is.
27:08
Under thirty thousand dollars.
27:11
But. Above twenty thousand dollars. And
27:14
is likely a domestic vehicle. Afford
27:16
a Gm and Chrysler are looks
27:18
out. non imports are non Japanese,
27:20
an Anon German. That's likely the
27:22
sweet spot where you're like fully
27:24
fully optimized and again, it all
27:26
comes back to the same kind
27:28
of rule. Number one is supply
27:30
and demand. By. So that sweet
27:32
spot is where even see a lot of inventory
27:35
and it's attainable for most people. I will caviar
27:37
that if you go above fifty thousand dollars you
27:39
will have more to go see some leverage by
27:41
also going to be spending twice as much money.
27:44
That. Segment of vehicles is where you can
27:46
simply get a good deal. It's. Not
27:48
overly competitive, meaning it's a three to
27:50
four your car. You can still
27:52
find them out there. They're coming off lease.any
27:55
to mention is that you've taken the majority
27:57
the depreciation by that point. The.
27:59
First owner that add a car for three years
28:01
is eating most of the depreciation but then you
28:03
get the benefit off that by now have taken
28:05
a vehicle second hand. Though.
28:07
Right now, the situation I'm in his. We had
28:10
a Mile three we bought into an eighteen. It.
28:12
Is out of warranty. A handful of things
28:14
have happened to they may get frustrating to
28:16
deal with now. My previous car was a
28:19
brief series Bmw that I would actually like
28:21
fix on my own or take to have
28:23
one of millions of shops that you can
28:25
figure something out easily. Taxes. Like
28:27
when something goes wrong, you don't even know. Like in
28:29
our case, a Gps says we're still on the highway
28:31
and were at home and the cameras don't work. I
28:33
can't figure out what that is like. I can't go
28:35
find the easy way to fix that. I just don't
28:37
think I like that uncertainty. It's too late to get
28:40
the extended warranty. A part of me as like. slightest.
28:42
Upgrade the either some been used
28:45
in warranty or new so that
28:47
I'm not constantly having to deal
28:49
with these problems in. Also, evidently
28:51
every Tesla has three. I
28:53
forgot what they're called that charge the battery and
28:55
it could charge at forty eight ones I think
28:57
and ours two of them are not working so
29:00
hard. Is it a third of the charging from.
29:02
And according to Tesco that a part of
29:04
the car warranty not the battery warranty even
29:06
know those three electronic components are sold within
29:08
the battery. So it's been a headache. So
29:10
I guess one class it is. How do
29:13
you think about warranties? Because he said the
29:15
really high margin products. but right now I
29:17
just feel like I'm dealing with about a
29:19
half of that. I wish I had paid
29:21
a premium for the extended warranty. Obviously cook
29:23
the there's as high margin product that I
29:25
see that you've been doing. it depends on
29:27
the vehicle in my opinion it are certain
29:29
vehicles I would never buy with on a
29:31
warranty and they have actually publicizes list. Vehicles
29:33
for. So let me first focus on
29:35
what vehicles I would buy without a
29:37
warrant and goes back to the simple
29:39
point A to Point B that he
29:41
owed on spawners. These are vehicles that
29:43
for with my years and his business
29:45
having seen and repaired tens of thousands
29:47
of vehicles, they have the lowest cost
29:49
air. They have consistently the least amount
29:51
of issues relatively speaking, feel they're just
29:53
vehicles that if you're really don't want
29:55
to purchase an extended warranty and you
29:57
don't want that extra insurance, they're likely
29:59
the vehicles I would buy for that
30:01
every consumer on the other hand, vehicles
30:04
or machines not everyone has. A
30:06
new vehicles and a reality is the
30:08
extended warranty the while a high margin
30:10
product. When we ran our mass you
30:12
know I admired your group. We were
30:14
losing money on the extended warranty after
30:16
was use on average one point five
30:19
times.was the math we ran and so
30:21
what we discovered was simply that as
30:23
soon as someone used extended warranty twice
30:25
we were already losing money. Now of
30:27
course to where you make money when
30:29
you the Saudis extended warranties assuming you're
30:32
reinsurance by the way, which most dealers
30:34
do means you're actually profiting. Or losing
30:36
from to underwriting risk to the way you
30:38
make money. Was simply by the
30:40
people that by and ever use it.is
30:42
really high gonna make money and so
30:45
they extended warranty I think is a
30:47
good thing and as a consumer. I.
30:50
Would buy it if I wasn't buying like
30:52
a our brand new to on our Honduras
30:54
something or Alexis because is simply at the
30:56
break even point is too low to not
30:58
justify it in my opinion. I. Get This
31:00
will vary in depends also what warranty are buying
31:02
or they limited you on any saying he should
31:04
ask these questions. Relics, What's the hourly rate that
31:07
they're going to pay for? Guess what? If you're
31:09
by some cheap extended warranty from a used car
31:11
dealer and into terms or tell you, we're going
31:13
to only pay one hundred dollars an hour and
31:15
and you discover that every shop in your market
31:17
charges on hundred eighty dollars an hour? Good luck.
31:20
You gotta eat eight dollars an hour at all
31:22
for any job you need to. You have to
31:24
be hit by a good extended warranty. The way
31:26
you do that is by finding a good reputable
31:28
dealership. And all photos to the top
31:30
of you. work with a good rapid of operation.
31:33
Good on my reputation. You hear good things about
31:35
it. They're likely going to be working with good
31:37
partners and that's what you want to work with
31:39
because good part of an eyewitness nickel and dime
31:41
you when the time comes in. Hopefully nobody's he
31:43
duties it doesn't pay the freight. When.
31:46
I decided I wanted to go full
31:49
time on the podcast. I had no
31:51
idea when it could turn into, but
31:53
now we have a newsletter, a membership,
31:55
were organizing trips and one day we
31:57
might want to open up a store
31:59
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over on taxes. I
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just want to thank you Quick for listening
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to and supporting the show. Your support is
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of the U R L codes, deals and
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discounts from our partners. You can go to
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who support us. I imagine a lot of
34:41
people as the right now just thought I
34:43
just figured all the dealerships the same. What
34:46
else should I be asking for Any of
34:48
these dealerships? the figure out the right one
34:50
if they're not the same. So I like
34:52
a website called Deal or Raider which. I
34:55
discuss my podcast a couple months back at
34:57
the Giving him a Deal raiders you get.
34:59
You can actually instead of calling a dealership
35:01
or in protrude yoshi because he shot by
35:03
salesperson Which is important because the difference i'm
35:05
a bad or good salesperson is very significant
35:07
fewer. It gives you the opportunity to find
35:10
who's the best person. A good salesperson is
35:12
going to help you really through that process.
35:14
A lot better than some of the a
35:16
started recently. Has no idea what you're talking
35:18
about. That's one thing.i recommend for if you
35:20
look in the second link directly like behind
35:22
the scenes questions but I like to ask.
35:24
How sequel reconditioned and again this is applies
35:27
to use cars. What actually happened to the
35:29
vehicle in the shop? What did he do
35:31
to awards replace what did it need? I'd
35:33
wanna see transparency on that because every vehicle
35:35
in America as some scratch on some bumper
35:37
and some paperwork. Every vehicle our reconditioning center
35:39
like seventy five percent of the vehicles go
35:42
to the body shop. It could be for
35:44
something as small as as painting the lead
35:46
to the gas tank or whatever. Everything needs
35:48
some work. The question is what work cause
35:50
is a very big difference? I'm painting a
35:52
bumper to, you know, painting the left, a
35:54
printer. Ill and co those boats and from
35:57
a hit on the like eons or say like
35:59
structural damage God forbid. It can get really hairy
36:01
and get structural damage as extreme I'm not going
36:03
to Harper. The point is is ask dealers will
36:05
be transparent you we've shown plenty of consumers are
36:07
invoices from the shop. Hey here's what was done
36:10
to this vehicle is a type of work we
36:12
perform and people love it because he see that
36:14
hey another one you actually did work to the
36:16
vehicle. Number two, what type of work
36:19
was under the vehicle wouldn't need how much work
36:21
to the need. so I think transparency goes a
36:23
long way. It's reconditioning is a big one and
36:25
I and it's sense we ask hey, what was
36:27
on his vehicle prior to be seeing it. Or.
36:29
Not say I decide I just want something
36:32
that's covered right? I have to think about
36:34
it. I was looking yesterday that the trade
36:36
in value test for estimated me with like
36:38
he was like seventeen grand. And me,
36:40
blue buff. trade in value twenty seven grand
36:42
and a private parties like thirty two grand.
36:44
First off, can I trust any of that
36:46
data? Second off: if you're looking to buy
36:48
a car and you want to get rid
36:50
of a car, what's your advice on what
36:53
to do with it? Whether it's trading it
36:55
and trying to sell it yourself For separating
36:57
the transactions here, you could trade it in
36:59
or sell it at a car max instead
37:01
of a person and then go by the
37:03
car somewhere else. When it comes to
37:05
selling, Percy, have to start with where do you
37:07
live Depending on your space, you may get tax
37:09
credits if you're treating in a car versus selling
37:11
the car right now. if you're buying another car
37:14
you wanna get a tax credit. Lucky bought a
37:16
car for sixty kg trading for third day you've
37:18
only consumed half their vehicle. You can move that
37:20
credit, credit those taxes for your next vehicle so
37:22
you have to check with stay your and and
37:25
if they allow for that and how much you
37:27
want. my case let's see was as equal or
37:29
let's assume that says the same for every state.
37:31
hypothetically. First conversation. The. Next to
37:33
you and ask yourself who is the
37:35
best end user for this vehicle. Different
37:37
dealers will pay different prices for vehicles.
37:39
One of the service in the market
37:41
that I really really like is called
37:44
actually Trade which is a dealer tool.
37:46
They're. increasingly going consumer and I believe
37:48
that on cars.com snacks the Axis tool
37:50
but the reason I like this tool
37:52
is because what they do is they
37:54
actually take your vehicle and they shop
37:56
at out to different dealers who they
37:58
would deem. The quote unquote best
38:00
and user for your vehicle price if you're selling
38:03
a Tesla. And. You saw that Joe
38:05
Shmoe dealership and I in a Los
38:07
Angeles vs. Stay dealership and Nino whatever
38:09
Orange County that has Adr taxes on
38:11
the line they specialize in this. they
38:13
will likely pay more for that Tesla
38:15
because does for the specialize in and
38:17
er consumer base a city that specific
38:20
car so different dealers will pay significantly
38:22
different amounts for that car. I also
38:24
do this with my service with my
38:26
website actually dealership guy that com where
38:28
if you wanna sell your car we
38:30
take your info and then in real
38:32
time will stop it out. To a bunch
38:34
of different writers Car max curve on our
38:36
gimme the Vienna Me all these other services
38:38
but the key here is you always want
38:40
to make sure you're getting multiple offers for
38:42
different dealers are simply going to value cars
38:44
differently and as normal and to be expected
38:46
because they serve different client basis and your
38:48
car at war deathly be worth something x
38:50
while to this person in my be worth
38:52
why as a you really have to make
38:54
sure he did across shopping so you nailed
38:56
the best option for you. And. How
38:59
do you compare that to try to tell yourself aside
39:01
from Nasa like is a hassle kind of price stand
39:03
and it's not worth it or I Nike by showing
39:05
stuff but it's just cause I've been in in for
39:07
so long and I've seen his paint. Moines. I just
39:10
try to put my money where my mouth is dry
39:12
and I've invested in a lot of these companies. Private.
39:14
Auto Fry it does. The company I
39:17
invested in really early on a axes
39:19
fixes problems so like for people that
39:21
want to sell themselves design proposition there
39:23
is really number one d already have
39:25
the buyer. If you out
39:27
a buyer and using a smooth way to
39:30
get done then you won't find a service
39:32
cannot be do that. The second thing is
39:34
the can you optimize and earn a couple
39:36
more dollars by selling yourself or sunk to
39:38
dealer and that's going to depend on the
39:41
vehicle and the market. And so I can
39:43
tell you hear like Broad Ross the case
39:45
he saw privately, you're going to make more
39:47
money. I can say they saw true. There
39:50
are certain cars that curve on our my
39:52
website or someone will pay more for because
39:54
they need a vehicle. If you want to
39:56
give selling privately a shot he tries to
39:58
me on a private auto. Or any
40:00
other website offers a thesaurus against then you
40:02
can get a situation where you actually salad
40:05
for more money will be every vehicle So
40:07
it is knowledge the old days where I
40:09
could tell you like ghosts or privately you
40:11
make more money. you have to really spend
40:14
some time and have the time to typically
40:16
better for someone's frugal and really wants to
40:18
try to extract every possible sent out of
40:20
the vehicle. In. My case, I think
40:22
one of the x variable is that we
40:25
paid for self driving on the mile. three.
40:27
And. Test was offering a trade and at
40:29
almost ten grand last but they're willing a
40:31
role the self driving over there. If you
40:33
were going to want it on your next
40:35
car you know you'd save on that purchase.
40:37
I think I gonna do a load of
40:39
our math to figure out what makes sense.
40:42
By. You mentioned somebody services but I
40:44
don't know how many of them are
40:46
still around. but there is Cartel it
40:48
in. there is carbon, others, tarmac, there's
40:50
room our all these companies doing and
40:52
I are they reliable and good. I
40:55
remember one of em built like an
40:57
automated vending machine car dealership that I
40:59
don't think still exists bias in the
41:01
height of the market a few years
41:03
ago. How do you think those services
41:05
compared to just going to dealerships suffers?
41:07
Or they does exactly that? is that
41:09
are still around? Yeah, that's Corolla. A
41:11
lot of companies. Have Gone away. I
41:13
was working on Get A Car Online Carbine
41:16
for many years, raised lots of money a
41:18
real to. We had this on said that
41:20
because we weren't best position to deliver on
41:22
that proposition in the market conditions, it just
41:25
didn't make sense and we decided to pivot
41:27
to more of an Omni channel way meeting
41:29
Army Town online and in store right? essentially
41:32
letting the customer choose how they want to
41:34
buy. As if you ask me
41:36
today, I think that the best way to
41:38
buy a car. Is. Locally.
41:42
And. Army Channel. So. Finding
41:45
it a local group or a
41:47
local dealer? That. Has a
41:49
presence, has a reputation in your markets. Just
41:51
physical presence. You can go there. They'll be
41:53
there tomorrow. They'll be there in a week.
41:55
From today they have a service department. But.
41:58
Somewhere where you can go, you can really. The
42:00
old Frost with someone. And lean on
42:02
that place if you're looking to make
42:04
a purchase. I like the online services
42:06
I had and my own online service.
42:08
Arvada seems to be the only one
42:10
that has kind of made it through
42:12
the storm of Twenty Twenty Two and
42:14
Twenty Twenty Three. Room is he of
42:17
closing shift close? I mean tons of
42:19
these web sites in companies closed provided
42:21
a real business. If you're someone that
42:23
doesn't. Think. Too much about tomorrow like
42:25
you don't necessarily care, you're having da relationship
42:27
with a local service department. If anything goes
42:29
wrong or maybe just been a really value
42:31
your time and you know you want to
42:33
step foot in the dealership than the I
42:35
think of eyes Off Off is a really
42:38
good service. I the deputy felt a very
42:40
good mouse traps and try buying a car
42:42
provide super easy. I do recommend Koran. I'd
42:44
like them were eyeball. My car was a
42:46
new car dealership where I just felt like
42:48
I have somewhere a I can go to
42:50
where it's easy. Ultimately for me that type
42:52
of peace of mind die. Know my wife could
42:54
just take her down on busy or something thousand porn
42:56
to me. Any. Industry terms that someone
42:59
walk into a dealership should now that speak the
43:01
right language to get the best the ah. I.
43:03
Follow Cardio subbed on twitter. Funny.
43:06
worked a couple times but it's how of his
43:08
bond like people some idiots like yeah, I saw
43:11
a producer guns and they tell me that they're
43:13
going to do seventy Say that and it's like
43:15
ours are. You know all that and you know
43:17
this and so you're You're pretty well informed that
43:19
point. perfect segue to wrap up. They
43:21
can follow on Twitter. Where else can
43:23
people stand top of everything you're working
43:25
on and get more insights when they're
43:27
ready to go down this path themselves?
43:30
Dealership guy.com That's where I'm offering a
43:32
bunch of free content insights into the
43:34
market. Really like insider stuff that my
43:36
goes to offered a level of transparency
43:38
that has never been done before an
43:40
industry I share of town and social
43:42
Instagram linked in. Twitter bespoke whatever all
43:44
the social platforms of even really follow
43:46
Car Dealership Guy, you could get access
43:48
to all of this at the end
43:50
of the day. My goal is to
43:52
bring transparency, the car market and to build
43:54
a big destination for automotive insights and so
43:57
you know you can just expect a lot
43:59
more to come in a future. There are
44:01
ways to help consumers. We stopped viewers because
44:03
I think that with ever been well informed,
44:05
good transparency it can religious benefit. I want
44:07
an uplift and swell together. Last.
44:09
Thing if we want me people with three tips
44:11
when they're gonna buy a car. Most valuable things
44:13
any day now to get the best deal. When.
44:16
You got. Picture Salesperson in
44:18
advance. You. The service all mind
44:20
figure out who you want to speak
44:22
with, who has the best reputation in
44:24
the market. Discuss financing as early as
44:27
possible. The. Bronx financing will
44:29
derail deal. Negatively impact you
44:31
and the dealer have that discussion as
44:33
early as possible to that you don't
44:35
said false expectations and so that you
44:37
can really such as of up to
44:39
get the best deal possible. About
44:42
it. Thank. You so much for joining
44:44
think aggressors. Awesome! That
44:47
was so great! Thank you for listening and with
44:49
a potential car situation or my future I am
44:51
so glad I got the have this conversation right
44:54
now. I will make sure to linked to all
44:56
the great resources we discussed in the show notes.
44:58
and please do go check out the Car Dealership
45:00
Guy website and podcast if you want to go
45:02
deeper. Yossi contact really is great and if you
45:04
want to get in touch podcast they all of.
45:08
That that for this week. See you next week. What's.
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