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Buying, Selling, Leasing and Trading In Cars with Car Dealership Guy

Buying, Selling, Leasing and Trading In Cars with Car Dealership Guy

Released Wednesday, 13th March 2024
Good episode? Give it some love!
Buying, Selling, Leasing and Trading In Cars with Car Dealership Guy

Buying, Selling, Leasing and Trading In Cars with Car Dealership Guy

Buying, Selling, Leasing and Trading In Cars with Car Dealership Guy

Buying, Selling, Leasing and Trading In Cars with Car Dealership Guy

Wednesday, 13th March 2024
Good episode? Give it some love!
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Episode Transcript

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0:02

Hello and welcome to another episode of

0:04

All the Hacks, a show about upgrading

0:06

your life, money and travel. I'm your

0:08

host, Chris actions and today I'm excited

0:10

to talk about cars and that includes

0:12

buying, selling lisi, negotiating, trading in and

0:14

more. Everything you need to know if

0:16

you find yourself in any of those

0:18

situations. And while I might have done

0:20

an episode on this back and Twenty

0:22

Twenty one, he was the middle of

0:24

the pandemic. So much has changed from

0:26

supply chains to pricing, supply and demand

0:28

new apps so I wanted to do

0:30

another episode on the topic. And who

0:32

better to join me been Yossi Levy,

0:35

who is better known on the internet

0:37

as Car Dealership Guy where he creates

0:39

content and hosts a podcast to share

0:41

transparent insights into the car market. Before

0:43

that, he ran a start up to

0:45

Modernise Carbine and worked at a car

0:47

dealership for over ten years. Jozy.

0:50

Is such an incredible resource and we're going

0:52

to go behind the scenes of this industry

0:54

so you can make sure you get the

0:56

best deals yourself. So. Let's jump

0:58

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1:01

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2:16

for details. Jozy

2:20

thanks Around here they travel Miller Chris and

2:22

Close Beer. Before. We get into

2:24

any paying we didn't episode on Buying Cars

2:26

Fourth episode of the show. Two and a

2:28

half years ago. Home address

2:30

chains are recording mess on a

2:33

leap day. February Twenty ninth, Y

2:35

Twenty Four. What? Is going on right

2:37

now in the car market. It's been interesting

2:39

for sure last couple of years. You know

2:41

if I did you the delay of the

2:43

land right now? Overall we are seeing the

2:46

market. Continued. To rebound and

2:48

it's favorable for the consumer if

2:50

we go back. Three years. Supply

2:52

Disruptions: Interest rates were super low.

2:54

Everyone here learned about the word markup

2:56

suddenly. In the industry is a very

2:59

very tough times. Duffy, a Seller's market

3:01

Dealers themselves had record years of earnings.

3:03

For me, dealers were meeting three times

3:05

what they typically when in one year

3:07

were really coming off just a crazy

3:09

couple of years and Egg and I

3:12

was really driven by supply shortages once

3:14

shutdowns began and as the whole semiconductor

3:16

shortages and dealers works for supply bouquets

3:18

of markups. Fast forward to today. It's

3:20

baffling on price in an environment and

3:23

looks and I'll explain why so. First

3:25

of all new car supply is rising

3:27

extremely quickly. You are seeing some brands

3:29

with some or pent up demand like

3:31

Toyota, Honda like Cysts the supplies is

3:33

anything approaching equilibrium but it's not there

3:35

yet. On the other end of the

3:37

spectrum every other brand other than you

3:39

know the top five kind of premium

3:41

brands and besides mentioned a couple of

3:43

Subaru it is really sought after brands

3:46

you to see the supply is rising

3:48

and specifically a term and to car

3:50

business Felix talk about these which is

3:52

supply relative to demand has been shooting

3:54

up. What does this mean for consumers?

3:56

First saw means more cops have pretty much gone

3:58

away. You still have some. Cops are going

4:01

on some brands and specific me to

4:03

models but for the most part where

4:05

yard the stage of markups and were

4:07

actually in a stage of markdowns. While

4:10

we're not bacterial twenty nineteen levels,

4:12

yet, you are seeing these brands

4:14

that are offering anywhere between two

4:16

to six thousand dollars off a

4:18

new car and in the form

4:21

of a rebate or whatever discounts.

4:23

There. Are exceptions as well served makes Miles

4:25

per cent even crazier discounts or for the

4:27

most part where it is very swift transition

4:30

back to a buyer's market. Oh yams or

4:32

car manufacturers and dealers are starting to compete

4:34

again for the consumers business Whereas the last

4:36

couple of years you didn't even need to

4:39

know how to sell car keyboardist comic you're

4:41

a lot saying. I'll take any saying cause

4:43

everyone just needed access to some car. How

4:45

do interest rates play? and and if is

4:48

that simultaneously lowering demand because it's gotten more

4:50

expensive to finance a car. So financing interest

4:52

rates have been. A really big issue

4:54

I would tell you it's mostly plagued

4:57

the lower credit end of the market

4:59

you robbed at the better credit styles

5:01

of financing availability options in the market

5:03

interest rates specifically when they rise. What

5:05

happens is these banks the to charge

5:08

a larger banks to was subpar credit

5:10

customer so if your credit is not

5:12

perfect are great. A. Bank is taking

5:14

risks to furnish.loan and when credit you they

5:16

need to charge a fee for that they

5:18

don't charge you. The Cd charge the dealer

5:20

the fee because they want to head to

5:22

risk. The problem is with interest rates. were

5:24

there at states limit. What you can charge

5:27

a customer a Pr interest rates. What happens

5:29

at that point you have to charge a

5:31

larger fee. And. It's gone to a point

5:33

where as some of these fees or makes sense for

5:35

dealers. Or. Some of these banks can't

5:37

justify Lundy Money to our credit, and

5:39

so the impact of interest rates is

5:41

had been very much felt by Bad Credit

5:43

Low Credit the people that truly need

5:45

the credit. Whereas Better Credit has been

5:48

able to maneuver around it whether it's data

5:50

little bit more cash, if there's no correlation

5:52

from income the credit I mean speaking pro:

5:54

a bit more money down towards a vehicle

5:56

and navigate around the but interest rates of

5:59

cause a really. Issue an industry it's

6:01

disproportionately impacted use car dealerships and it's transcended

6:03

Br. Just consumer interest rates have played into

6:05

how dealers are storing to him and Tories

6:07

how they're holding onto the inventory. The cautious

6:10

gone up which means that I can hold

6:12

my car longer are for as long on

6:14

my carlisle, my balance a to move quicker

6:17

which means I have to get more data

6:19

on pricing so it's really messed up the

6:21

whole system and it's leading dealers to have

6:23

to really operate much differently than they got

6:26

used to. Funding. That be helpful

6:28

and out again know the answers. Our dealerships

6:30

making money Whose funding some of these markups

6:32

markdowns you know. Any time I think I'm

6:34

going into a new challenge which are get

6:36

to why I might actually be going into

6:38

one In the car world I always feel

6:41

like understanding the system makes sense. I don't

6:43

know if I understand the dealer system so

6:45

to do a system of involves a lot

6:47

used to be that he made money on

6:49

the car, anything remade money and a good.

6:52

At. The last couple of years as a

6:54

big exception to this wherever made one

6:56

and everything but today it's much more

6:58

common to see use car dealerships. hubs

7:00

are slim margins on the use cars

7:02

and make most of their money on

7:04

tobacco. So what's the back and back

7:06

and is an inch return for the

7:08

additional products. So when you buy a

7:10

car you're buying a warranty are extended

7:12

deals are service contract you my Bites

7:14

Insurance products he my By Tire and

7:17

we'll protect since those are very juicy

7:19

high margin products right? They can beat

7:21

forty fifty sixty seventy. Eighty percent of really

7:23

depends on the product. What you seen a

7:25

lot more in the market today in the

7:27

you side is simply you know people are

7:29

meeting very slim margins on a car. Say

7:31

be spies percent Six percent. So operations do

7:33

more riders different operations that may be focus

7:36

on a bit harm are sick Ten percent

7:38

by really the bulk of the Martin and

7:40

comes on these products. They're all value added

7:42

products that you know customers to support of

7:44

cells. On the flipside of you look at

7:46

a new car side summer saying new cars

7:48

were extremely profitable over the last couple of

7:50

years. Now as were normalizing and

7:53

supply levels are growing a supplies rising

7:55

or see new car margins continue to

7:57

come down against some Rand's more than

7:59

others. So Toyota still making money under

8:02

cars on on the actual vehicle could

8:04

be a couple thousand. Whereas.

8:07

Other brands such as you know

8:09

G per they're actually offering discounts

8:11

Now those discounts and come in

8:13

various ways to discounting of an

8:15

actual dealer that is discounting their

8:17

vehicle because maybe they're paying. Exorbitant

8:20

fees to the bank to story when you're

8:22

holding onto that mentor your bar. with that

8:24

money. Gotta pay the bank and so

8:26

maybe you just need to get off your balance

8:28

sheets to Discount Males a common a former rebate

8:30

which is actually from the manufacture to the manufacturer

8:32

to hey we need to sell these cars We

8:34

got a clear and lots organ offer three thousand

8:37

dollar rebate on these vehicles until the state and

8:39

so the new car side has been very tricky

8:41

or I don't fluctuations of profitability or all over

8:43

the place where announce. The. Really overwhelming

8:45

pattern is that your seed discounts across

8:47

the board for everyone. Are they

8:50

buying the car from the manufacturer? Are they

8:52

like borrowing at? Do they have a price

8:54

that they need to cover? Or how does

8:56

that work? When. You see a car

8:58

dealers lot they are buying that from the

9:00

manufacturer i was is complicated, but there's a

9:02

lot more than meets the eye. So first

9:04

of all, their financing it right on the

9:06

top floor. plans and inventory. Line of Credit

9:08

That line of credit can be subsidized by

9:10

the carbon tax or so you may not

9:12

be paying the full freight on the interest

9:14

which could be all over the map from

9:17

eight to fifteen percent depending on a Piper

9:19

dealership because it means Thatcher My Be offered

9:21

you for playing credits. So even though you're

9:23

by it, even if you're finance to get.

9:25

Your. Also being subsidized by the manufacturer. Now

9:27

once you buy that, you have what's called

9:30

an invoice price invoices. What you pay to

9:32

manufacture true car sort of popularized the that

9:34

you could see to sings transparently all mine

9:36

dead center for dealers. A really depends on

9:39

the brand and to programs Are these brands

9:41

offered or franchisees? Because one brand might need

9:43

to make money on the actual car surf

9:45

invoices Forty thousand, they might need to sell

9:48

it for forty water, forty two, or whatever.

9:50

Other brands might have an aggressive stair stepper around

9:53

which is typically what you hear were dealer say

9:55

hey i need to sell x amount of cars

9:57

before and of mud is what that means is.

10:00

There are incentivized to so you the car

10:02

in order to meet or stair step and

10:04

for the a manufactured and to pay them

10:06

whatever the amount is depending on what Op's

10:09

wrestled the hits a vehicle sales. A

10:11

really depends on the dealership in the brain

10:13

and he sings change a lot It's not

10:15

the same Forever brand Cicadas. Walk in a

10:17

dealership and say oh I know you are

10:19

on a stair stepper around with Mazda said

10:22

you need to sell more cars The smart

10:24

and you'll sell to be at a loss.

10:26

It doesn't work like that. Not every brand

10:28

is equal to one. Other thing worth mentioning

10:30

is that brands have this one. I think

10:32

also back when a dealer actually buys a

10:34

vehicle for mean facts are there is an

10:36

additional two to three percent of called hold

10:38

back which is a difference between what that

10:40

means. Actual invoices the dealer to

10:42

what the dealer will actually get

10:45

back from the manufacturer after the

10:47

vehicle cells. As you can tell

10:49

a lot of he sings hooked

10:51

on convoluted and it sounds complicated

10:53

but it really comes down to

10:55

the industry is a function of

10:57

a many many different things. with

10:59

the rise of the Internet, more

11:01

transparency Car manufacturers one help their

11:03

franchisees. Consumers get smarter. Constant evolution

11:05

of one party versus the other.

11:07

Try to figure out how can I make can retain my

11:10

process. If. You're consumer. Where's

11:12

the best place to get the information

11:14

you need to decide what to pay

11:16

for a car? Or is it really

11:18

negotiation? Every time, the smartest consumers in

11:20

the market know that you want to

11:23

do your research online if you look

11:25

at today. Over sixty percent of

11:27

consumers are coming to a dealership knowing exactly

11:29

what they want, how much they want to

11:31

pay, armed with information, and in many cases

11:34

they know more than the salesperson themselves because

11:36

they went deep on specific vehicles. First thing

11:38

I would tell you is if you don't

11:41

start online nowadays, I mean you're just at

11:43

a disadvantage the days of walking up to

11:45

a car lot. And try get

11:47

the best deal. it doesn't work anymore.

11:49

That's just a reality where in the

11:51

second saying there's so many sources for

11:54

a pricing information or you can really

11:56

cross shop one of my partner's cardio

11:58

sub guy which I really do. Inner

12:00

Product is actually Karzai Com. They offer very

12:02

easy you are you action or website and

12:04

either user experience a really sharp and cross

12:06

shop and see what are the best deals

12:08

out there. Depending on what you're looking for

12:10

you may be looking for a lease. There's

12:12

other great websites for that as well. There's

12:14

least hacker but I'm not affiliated with at

12:16

all. but I really like their product is

12:18

showed you the best deals into regions of

12:20

the country. only says specifically were just had

12:22

a day in age where there's so much

12:24

transparency and information sharing where you are ready

12:26

to buy the car you have to do

12:29

your work beforehand. Ideally if your credit is

12:31

midlevel you on a deputy proof know where you

12:33

stand, what's your budget. If you have no budget

12:35

and no credit you could buy whatever you want

12:37

to do. The for growl What are you looking

12:39

for? A for? what is that arranged for you?

12:42

What works? What type of vehicle? Our price range

12:44

because ultimately would you go to the dealership You

12:46

want to be focused on that vehicle they want.

12:48

I. Know a lot of people really have

12:50

adopted isn't Last couple of years he has

12:53

over taxes actually been very good for consumers

12:55

because consumers feel during control. I. Know

12:57

lots of dealers. I have embraced it and

12:59

said hey you know what people wanna do

13:01

Business as way is probably not ideal in

13:03

the short term for the business, but and

13:05

long term you're building brand finity. You're getting

13:07

the customers to really enjoy that experience and

13:09

they feel comfortable getting up to a certain

13:11

point to be taxed or via email and

13:13

and by the time to actually makes to

13:16

the dealership you build Trust your a line

13:18

on terms and you're ready to pull the

13:20

trigger. Backing. Up for

13:22

someone who doesn't know the car they want and

13:24

I feel like I typically right across two people,

13:26

one that liked. I want to get a car

13:28

and I gotta go look at the landscape. I

13:30

know some people and I like I want this

13:32

guy. I want to Gmc Yukon. Let's go to

13:34

that first set of people. Given.

13:36

The current market and what you know about

13:39

the entire industry is their general advice. You

13:41

get someone on narrowing down the corpus of

13:43

cars to figure something out that works for

13:45

them outside of the obvious thing they can

13:48

do on their own. If I want seven

13:50

seats, I'll find some website the let's me

13:52

filter for the cars that have seventy to

13:54

note guy thinks. The best I've heard

13:57

and of us have seen and even know myself

13:59

and he or and. Last good. it's so simple,

14:01

both you tube. Independent. Creators

14:03

have truly put out and are

14:05

putting us some of the best

14:07

kind of per vehicle contents to

14:09

goes beyond your traditional filtering mechanisms

14:11

and web sites. The quality is

14:13

extremely high because you're so much

14:15

competition. If. You've narrowed down. I know

14:17

I want a full size a city I know

14:19

I want a minivan. I know you the card

14:22

as good with kids Really truthful you tube is

14:24

been on match when it comes to narrow down.

14:26

Now I will say one thing though a lot

14:28

of my followers my platform they follow me because

14:30

they were there really shopping at a deal. And

14:33

so when it comes to shopping by the deal,

14:36

That changes the game because now you might know

14:38

you want to sudan but you want to get

14:40

the best deals. Sedan you want to look for

14:42

was high and they supply. Is

14:44

the kind of stuff I posts i was grass

14:47

I postcards. Very simple but typically the rule of

14:49

thumb is if you're looking for a deal and

14:51

you've more or less narrow down with you know,

14:53

a segment that you want. You. Want

14:55

to find something to find a supply? Because guess what?

14:58

Does. He got assigned a supplies the one

15:00

it's going to be discounted where you're going

15:02

to have more negotiation leverage when it's not

15:04

just new car spry. If you find a

15:06

new car to find a supply and as

15:09

you could get discounted guess what happens next

15:11

The use car equivalent also get discounted. That's

15:13

really what it comes from. Narrowing on tastes

15:15

and preferences. The really open web and Youtube

15:17

is worked wonders a d better than even

15:19

the specific website. but when it comes to

15:21

deals you want to look for day supply.

15:24

And I know you share that I've

15:26

had in there somewhere. someone could go

15:28

to find that information for specific cars

15:30

and how lagging is the data. So

15:32

there isn't a centralized resource where'd you

15:34

can see all the be supply on

15:36

everything's rather for different manufacturers or you

15:38

have it in like very you know

15:40

be to be website status or consumer

15:42

friendly. We do our best effort

15:44

to put other information. his brow is possible

15:46

and really share of has your are the

15:48

most oversupplied vehicles in a market. Go get

15:50

your deal. What? I will tell you

15:53

there's a couple source of that I like of

15:55

course we were doing on our website dealership guy

15:57

that calm during the car bomb. Why love she

15:59

doesn't share. Supply She shares actual content and

16:01

videos. t really are is very tactical for

16:03

women. For moms, she's a great resource. I

16:05

like car ads for some day supply information

16:08

because they do share that in a more

16:10

consumer friendly way. There's some that I did

16:12

on all the data on the web, somebody

16:14

else really to data So I think between

16:16

you know all these sources I think you're

16:18

in. are you really well off to find

16:20

some innocent good research and at least be

16:23

smart when you do word your voter purchase.

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better way to give. And

19:01

you mention the pricing of new and used both

19:04

Kind of move in tandem. Let's. Go

19:06

down that topic. How. Do you

19:08

think about as a consumer which he item

19:10

have a car like How do you think

19:12

about by new vs used. I. Think

19:14

it depends on a time. If I was

19:16

a consumer today's market from not I'd like

19:18

to be looking at the new side and

19:20

I block about the whose oversupplied right now

19:23

Chrysler Dodge keep around way over supply route

19:25

of the demand. Their prices have

19:27

also gone up forty nine to fifty percent.

19:29

Since Twenty nineteen, they've got a shot themselves

19:31

in the foot, and so the retracting. And

19:33

so that just opens up the door for

19:36

opportunity so you can get some pretty hefty

19:38

discounts where the still and this which is

19:40

closer dodgy prep fi os were the first.

19:42

It actually makes sense a get these are

19:44

new cars and refer to girls to do

19:46

this on easy's so non tesla ease right

19:49

now are dropping like crazy. I would say

19:51

that they have dropped like crazy Really? anywhere

19:53

between fifteen to fifty percent in the last

19:55

year. Fifty percent of the price of a

19:57

new characters? Insane. Why is that. Again,

20:00

and Demand has was the one that was

20:02

the most aggressive about it. They're the ones

20:04

that job fifty percent on on some of

20:06

their models and a all came down to

20:08

demand. They were very aggressive about retained or

20:10

marketshare. Last year they ended at about sixty

20:12

five percent market share a twenty twenty two.

20:14

This year they edited about fifty five percent

20:16

market share and so they lost a marketshare

20:18

you on probably not boardroom saying hey, a

20:20

we are not go below fifty, Get aggressive

20:22

and do it now. Now they can afford

20:24

to do that because they have a Rino

20:26

very often my supply chain so they could

20:28

still turn a profit. Other. of the like

20:30

as manufacturers can't are also lose lot of

20:33

money. But. The point being that

20:35

even have really calm down and prices

20:37

the market is cooled even have cooled

20:39

twice as fast. And. So we

20:41

decided that he supplied ease, has catapulted

20:43

again twice as fast as a normal

20:46

internal combustion car. Which means opportunity. And.

20:48

So now we're getting to the point

20:50

where he these are. I.

20:53

Don't want to cedar an equilibrium yet, but

20:55

I will. I do it to say that

20:57

there are well under way to getting to

20:59

equilibrium at least for the term, because the

21:01

price has been declining so quickly. So.

21:04

Easy leases specifically are very attractive. Right now you could

21:06

zero percent deals. I mean you could really get some

21:08

good deals on eat if he says right now. If

21:10

again, you're someone that wants a good deal of don't

21:12

really care too much what you drive and you know

21:15

you're not that picky and so drive a nice car

21:17

but you could get a pretty good the on Tv

21:19

these is right now. My. Understanding,

21:21

which I will openly admit

21:23

is completely naive and probably

21:25

unbanked. Was. That when it

21:27

comes to be seen vs. mine at the

21:30

end of the day you're negotiating a price

21:32

for the car which happens in both scenarios.

21:35

The. Dealership or the manufacturer has some

21:37

formula that says is what the cars

21:39

worth after twenty four, thirty six hour

21:41

many minds. And man your financing

21:43

the middle is it a better deal

21:45

over buying just because they're subsidizing the

21:47

lease interest rate but not the buying

21:50

interest rate. What am I missing? Look

21:52

when you're buying a car vs. when

21:54

you're leasing a car when you're buying

21:56

cards, you're taking the residual risk by

21:58

cars. Also depressed getting and my view

22:00

like my background is I was in

22:02

the use car business. I never police

22:04

cars on Amazon new cars. I appreciated

22:06

me saying because I just think it's

22:08

a product that really serves and need.

22:10

The. Majority of America the reality as

22:13

their shopping a payment leasing. Provided.

22:15

That opportunity for them because they could suddenly

22:18

get the same car significantly less per month

22:20

because there are buying it. Now you're not

22:22

owning a car by also not taking the

22:24

residual risk. You also won't reap the rewards

22:26

of the residual is a bit of rises

22:28

like it did over the last couple of

22:31

years. residuals were all over the place and

22:33

they went up. So you actually be so

22:35

car where the kid other pay off suddenly

22:37

that pay off was worth a certain amount

22:39

versus what the vehicles worth and you're actually

22:41

profiting. That's. Pretty much the thing when

22:44

you're v saying is you don't have to see

22:46

the residual risks the banks taken it. It's a

22:48

good product for a certain type of consumer that

22:50

may be doesn't want me to buy the whole

22:52

car and or won't if political rent a car

22:54

least a car and or alternately getting a viewpoint

22:57

and are much more attractive price per month and

22:59

they would if they were to buy it and

23:01

they wouldn't otherwise be would actually tried that vehicle

23:03

to really depends on a person and or preferences

23:05

in their budgets. So. That all

23:07

make sense by why would Air Elise

23:10

deal be better today on any v

23:12

then add by deal odyssey the payments

23:14

can be lower because you're not owning

23:17

a car. The and but art dealer

23:19

is willing to put more money on

23:21

a least. To. Try to make it

23:23

even more exciting or is it the lower

23:25

payments? It's heavily driven by lower payments, lower

23:28

payment, more demand, a lower clear and point

23:30

for getting more people into that car. To

23:32

be clear by these right now is also

23:34

good option if you're looking for a deal.

23:36

so it's I just leasing. But.

23:38

Manufactures also step into leasing and so

23:41

they can also provide better terms and

23:43

stuff releasing specifically. So when I pick

23:45

on leasing, it's not only leasing, it's.there

23:47

are some specific leasing deals and are

23:49

very attractive in a market that can

23:51

be taken advantage of, but that also

23:53

can extend to the purchasing as well.

23:56

For purchasing. And. You mentioned even

23:58

non Tesla as it happens driver there currently

24:00

is considering whether we replace and Odessa with

24:02

a new task. Last had a Tesla fit

24:04

into this whole matrix of deals and shopping

24:06

and a thing or you kind of just

24:08

at the whim of whatever the prices. Tussaud's

24:11

different as they mess with the prices themselves.

24:13

still have franchisees of between surprises in a

24:15

website whenever they feel like it. They.

24:17

Were the first and most aggressive in the

24:19

price drops so without really heard lot of

24:22

people that own castles already cause they but

24:24

the bottom and Twenty Twenty One could suddenly

24:26

the vehicle you spend one hundred twenty thousand

24:28

dollars on. Twenty Twenty One is now selling

24:30

new for eighty grand so you just lost

24:32

a lot of money their long term thinkers

24:34

they said look of we need to dominate

24:36

the market and disorders to be done right

24:39

now. Tesla is sort of at equilibrium right

24:41

now. I mean I see their overall performance

24:43

phenomenally the first cyber trucks sold at auction

24:45

yesterday. So a second hand cyber talk so.

24:47

That a juice or option. For. Two

24:49

hundred and forty four thousand dollars,

24:52

Which is absurd. A topless size

24:54

this on my twitter account. And. So

24:56

it's been pretty crazy. You see. Does it makes

24:58

you wonder we? what are people going to pay

25:00

for other cyber talks on the secondhand market? I've

25:02

got a cyberattack reservation. Am I gonna really want

25:05

to carve A Does that mean actually got big

25:07

and I've you and fifty other people, the Dmv

25:09

yesterday and Tommy the same lactating this and hey,

25:11

I'm sorry to reservation. I want to buy a

25:13

just flip it. I have no idea how that

25:16

works because I know there there's a clause are

25:18

you can't resell it or within a year but

25:20

apparently someone did another, they're gonna get sued or

25:22

ana, what's the deal. But. Overall, I

25:24

mean, I think Tesla. I think our

25:26

strategy is commendable. I. Said you know

25:28

I'm bullish a tussle long term like the car

25:31

company not the stock when separate us to cause

25:33

I'm not a financial analyst but I can tell

25:35

you that as a car company I just think

25:37

that have a phenomenal product for their target audience.

25:39

People want to buy a Tesla the and he

25:41

to the went by easy to very big distinction

25:44

in the market because they have dominated that segments.

25:46

So if you're looking for an eve you're looking

25:48

for Tesla. Many other people I see actually by

25:50

he these are not Tesla movies again it's driven

25:52

by the deal and sides. Think that test slide

25:54

into plainer has for the most part correctly. Rather,

25:57

Consumer If you're looking to buy a Tesla.

26:00

They do not really any hackers that his

26:02

I guess the price. Yeah, no, I

26:04

mean exactly Again, you're buying from the website.

26:06

The biggest hack over the past year so

26:08

was out. When a lower prices is you

26:10

suddenly could go to the dealership and young

26:12

a lot more negotiation lovers. But those days

26:14

are behind us. the prices of Rt materialize

26:16

or the industry. There's not many maneuvers you

26:18

to do with them other than of course

26:20

taken advantage of the tax credit and referral

26:22

from a friend. It's you'll a bit more

26:24

benefit. They're. Going. Back to new

26:26

Vs used as a consumer. How do

26:29

you think about that decision when it

26:31

comes not just to a car and

26:33

the price, but things like. Long.

26:36

Term value warranties. Those kind of

26:38

things Did new car. Typically.

26:40

Takes the majority of the depreciation the

26:42

first three years. So if you really

26:44

have to address of what have of

26:47

consumer are you I personally bomb my

26:49

wife a new car because I wanted

26:51

to oust okay with taking that additional

26:53

depreciation. it's which is probably not the

26:55

smartest funny to decision but that was

26:57

fine with me. If you're trying to

26:59

optimize financially, here's the sweet spot is

27:01

the secret. The. Secret is go

27:03

for or three to four year

27:05

old car. That. Is.

27:08

Under thirty thousand dollars.

27:11

But. Above twenty thousand dollars. And

27:14

is likely a domestic vehicle. Afford

27:16

a Gm and Chrysler are looks

27:18

out. non imports are non Japanese,

27:20

an Anon German. That's likely the

27:22

sweet spot where you're like fully

27:24

fully optimized and again, it all

27:26

comes back to the same kind

27:28

of rule. Number one is supply

27:30

and demand. By. So that sweet

27:32

spot is where even see a lot of inventory

27:35

and it's attainable for most people. I will caviar

27:37

that if you go above fifty thousand dollars you

27:39

will have more to go see some leverage by

27:41

also going to be spending twice as much money.

27:44

That. Segment of vehicles is where you can

27:46

simply get a good deal. It's. Not

27:48

overly competitive, meaning it's a three to

27:50

four your car. You can still

27:52

find them out there. They're coming off lease.any

27:55

to mention is that you've taken the majority

27:57

the depreciation by that point. The.

27:59

First owner that add a car for three years

28:01

is eating most of the depreciation but then you

28:03

get the benefit off that by now have taken

28:05

a vehicle second hand. Though.

28:07

Right now, the situation I'm in his. We had

28:10

a Mile three we bought into an eighteen. It.

28:12

Is out of warranty. A handful of things

28:14

have happened to they may get frustrating to

28:16

deal with now. My previous car was a

28:19

brief series Bmw that I would actually like

28:21

fix on my own or take to have

28:23

one of millions of shops that you can

28:25

figure something out easily. Taxes. Like

28:27

when something goes wrong, you don't even know. Like in

28:29

our case, a Gps says we're still on the highway

28:31

and were at home and the cameras don't work. I

28:33

can't figure out what that is like. I can't go

28:35

find the easy way to fix that. I just don't

28:37

think I like that uncertainty. It's too late to get

28:40

the extended warranty. A part of me as like. slightest.

28:42

Upgrade the either some been used

28:45

in warranty or new so that

28:47

I'm not constantly having to deal

28:49

with these problems in. Also, evidently

28:51

every Tesla has three. I

28:53

forgot what they're called that charge the battery and

28:55

it could charge at forty eight ones I think

28:57

and ours two of them are not working so

29:00

hard. Is it a third of the charging from.

29:02

And according to Tesco that a part of

29:04

the car warranty not the battery warranty even

29:06

know those three electronic components are sold within

29:08

the battery. So it's been a headache. So

29:10

I guess one class it is. How do

29:13

you think about warranties? Because he said the

29:15

really high margin products. but right now I

29:17

just feel like I'm dealing with about a

29:19

half of that. I wish I had paid

29:21

a premium for the extended warranty. Obviously cook

29:23

the there's as high margin product that I

29:25

see that you've been doing. it depends on

29:27

the vehicle in my opinion it are certain

29:29

vehicles I would never buy with on a

29:31

warranty and they have actually publicizes list. Vehicles

29:33

for. So let me first focus on

29:35

what vehicles I would buy without a

29:37

warrant and goes back to the simple

29:39

point A to Point B that he

29:41

owed on spawners. These are vehicles that

29:43

for with my years and his business

29:45

having seen and repaired tens of thousands

29:47

of vehicles, they have the lowest cost

29:49

air. They have consistently the least amount

29:51

of issues relatively speaking, feel they're just

29:53

vehicles that if you're really don't want

29:55

to purchase an extended warranty and you

29:57

don't want that extra insurance, they're likely

29:59

the vehicles I would buy for that

30:01

every consumer on the other hand, vehicles

30:04

or machines not everyone has. A

30:06

new vehicles and a reality is the

30:08

extended warranty the while a high margin

30:10

product. When we ran our mass you

30:12

know I admired your group. We were

30:14

losing money on the extended warranty after

30:16

was use on average one point five

30:19

times.was the math we ran and so

30:21

what we discovered was simply that as

30:23

soon as someone used extended warranty twice

30:25

we were already losing money. Now of

30:27

course to where you make money when

30:29

you the Saudis extended warranties assuming you're

30:32

reinsurance by the way, which most dealers

30:34

do means you're actually profiting. Or losing

30:36

from to underwriting risk to the way you

30:38

make money. Was simply by the

30:40

people that by and ever use it.is

30:42

really high gonna make money and so

30:45

they extended warranty I think is a

30:47

good thing and as a consumer. I.

30:50

Would buy it if I wasn't buying like

30:52

a our brand new to on our Honduras

30:54

something or Alexis because is simply at the

30:56

break even point is too low to not

30:58

justify it in my opinion. I. Get This

31:00

will vary in depends also what warranty are buying

31:02

or they limited you on any saying he should

31:04

ask these questions. Relics, What's the hourly rate that

31:07

they're going to pay for? Guess what? If you're

31:09

by some cheap extended warranty from a used car

31:11

dealer and into terms or tell you, we're going

31:13

to only pay one hundred dollars an hour and

31:15

and you discover that every shop in your market

31:17

charges on hundred eighty dollars an hour? Good luck.

31:20

You gotta eat eight dollars an hour at all

31:22

for any job you need to. You have to

31:24

be hit by a good extended warranty. The way

31:26

you do that is by finding a good reputable

31:28

dealership. And all photos to the top

31:30

of you. work with a good rapid of operation.

31:33

Good on my reputation. You hear good things about

31:35

it. They're likely going to be working with good

31:37

partners and that's what you want to work with

31:39

because good part of an eyewitness nickel and dime

31:41

you when the time comes in. Hopefully nobody's he

31:43

duties it doesn't pay the freight. When.

31:46

I decided I wanted to go full

31:49

time on the podcast. I had no

31:51

idea when it could turn into, but

31:53

now we have a newsletter, a membership,

31:55

were organizing trips and one day we

31:57

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31:59

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just want to thank you Quick for listening

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who support us. I imagine a lot of

34:41

people as the right now just thought I

34:43

just figured all the dealerships the same. What

34:46

else should I be asking for Any of

34:48

these dealerships? the figure out the right one

34:50

if they're not the same. So I like

34:52

a website called Deal or Raider which. I

34:55

discuss my podcast a couple months back at

34:57

the Giving him a Deal raiders you get.

34:59

You can actually instead of calling a dealership

35:01

or in protrude yoshi because he shot by

35:03

salesperson Which is important because the difference i'm

35:05

a bad or good salesperson is very significant

35:07

fewer. It gives you the opportunity to find

35:10

who's the best person. A good salesperson is

35:12

going to help you really through that process.

35:14

A lot better than some of the a

35:16

started recently. Has no idea what you're talking

35:18

about. That's one thing.i recommend for if you

35:20

look in the second link directly like behind

35:22

the scenes questions but I like to ask.

35:24

How sequel reconditioned and again this is applies

35:27

to use cars. What actually happened to the

35:29

vehicle in the shop? What did he do

35:31

to awards replace what did it need? I'd

35:33

wanna see transparency on that because every vehicle

35:35

in America as some scratch on some bumper

35:37

and some paperwork. Every vehicle our reconditioning center

35:39

like seventy five percent of the vehicles go

35:42

to the body shop. It could be for

35:44

something as small as as painting the lead

35:46

to the gas tank or whatever. Everything needs

35:48

some work. The question is what work cause

35:50

is a very big difference? I'm painting a

35:52

bumper to, you know, painting the left, a

35:54

printer. Ill and co those boats and from

35:57

a hit on the like eons or say like

35:59

structural damage God forbid. It can get really hairy

36:01

and get structural damage as extreme I'm not going

36:03

to Harper. The point is is ask dealers will

36:05

be transparent you we've shown plenty of consumers are

36:07

invoices from the shop. Hey here's what was done

36:10

to this vehicle is a type of work we

36:12

perform and people love it because he see that

36:14

hey another one you actually did work to the

36:16

vehicle. Number two, what type of work

36:19

was under the vehicle wouldn't need how much work

36:21

to the need. so I think transparency goes a

36:23

long way. It's reconditioning is a big one and

36:25

I and it's sense we ask hey, what was

36:27

on his vehicle prior to be seeing it. Or.

36:29

Not say I decide I just want something

36:32

that's covered right? I have to think about

36:34

it. I was looking yesterday that the trade

36:36

in value test for estimated me with like

36:38

he was like seventeen grand. And me,

36:40

blue buff. trade in value twenty seven grand

36:42

and a private parties like thirty two grand.

36:44

First off, can I trust any of that

36:46

data? Second off: if you're looking to buy

36:48

a car and you want to get rid

36:50

of a car, what's your advice on what

36:53

to do with it? Whether it's trading it

36:55

and trying to sell it yourself For separating

36:57

the transactions here, you could trade it in

36:59

or sell it at a car max instead

37:01

of a person and then go by the

37:03

car somewhere else. When it comes to

37:05

selling, Percy, have to start with where do you

37:07

live Depending on your space, you may get tax

37:09

credits if you're treating in a car versus selling

37:11

the car right now. if you're buying another car

37:14

you wanna get a tax credit. Lucky bought a

37:16

car for sixty kg trading for third day you've

37:18

only consumed half their vehicle. You can move that

37:20

credit, credit those taxes for your next vehicle so

37:22

you have to check with stay your and and

37:25

if they allow for that and how much you

37:27

want. my case let's see was as equal or

37:29

let's assume that says the same for every state.

37:31

hypothetically. First conversation. The. Next to

37:33

you and ask yourself who is the

37:35

best end user for this vehicle. Different

37:37

dealers will pay different prices for vehicles.

37:39

One of the service in the market

37:41

that I really really like is called

37:44

actually Trade which is a dealer tool.

37:46

They're. increasingly going consumer and I believe

37:48

that on cars.com snacks the Axis tool

37:50

but the reason I like this tool

37:52

is because what they do is they

37:54

actually take your vehicle and they shop

37:56

at out to different dealers who they

37:58

would deem. The quote unquote best

38:00

and user for your vehicle price if you're selling

38:03

a Tesla. And. You saw that Joe

38:05

Shmoe dealership and I in a Los

38:07

Angeles vs. Stay dealership and Nino whatever

38:09

Orange County that has Adr taxes on

38:11

the line they specialize in this. they

38:13

will likely pay more for that Tesla

38:15

because does for the specialize in and

38:17

er consumer base a city that specific

38:20

car so different dealers will pay significantly

38:22

different amounts for that car. I also

38:24

do this with my service with my

38:26

website actually dealership guy that com where

38:28

if you wanna sell your car we

38:30

take your info and then in real

38:32

time will stop it out. To a bunch

38:34

of different writers Car max curve on our

38:36

gimme the Vienna Me all these other services

38:38

but the key here is you always want

38:40

to make sure you're getting multiple offers for

38:42

different dealers are simply going to value cars

38:44

differently and as normal and to be expected

38:46

because they serve different client basis and your

38:48

car at war deathly be worth something x

38:50

while to this person in my be worth

38:52

why as a you really have to make

38:54

sure he did across shopping so you nailed

38:56

the best option for you. And. How

38:59

do you compare that to try to tell yourself aside

39:01

from Nasa like is a hassle kind of price stand

39:03

and it's not worth it or I Nike by showing

39:05

stuff but it's just cause I've been in in for

39:07

so long and I've seen his paint. Moines. I just

39:10

try to put my money where my mouth is dry

39:12

and I've invested in a lot of these companies. Private.

39:14

Auto Fry it does. The company I

39:17

invested in really early on a axes

39:19

fixes problems so like for people that

39:21

want to sell themselves design proposition there

39:23

is really number one d already have

39:25

the buyer. If you out

39:27

a buyer and using a smooth way to

39:30

get done then you won't find a service

39:32

cannot be do that. The second thing is

39:34

the can you optimize and earn a couple

39:36

more dollars by selling yourself or sunk to

39:38

dealer and that's going to depend on the

39:41

vehicle and the market. And so I can

39:43

tell you hear like Broad Ross the case

39:45

he saw privately, you're going to make more

39:47

money. I can say they saw true. There

39:50

are certain cars that curve on our my

39:52

website or someone will pay more for because

39:54

they need a vehicle. If you want to

39:56

give selling privately a shot he tries to

39:58

me on a private auto. Or any

40:00

other website offers a thesaurus against then you

40:02

can get a situation where you actually salad

40:05

for more money will be every vehicle So

40:07

it is knowledge the old days where I

40:09

could tell you like ghosts or privately you

40:11

make more money. you have to really spend

40:14

some time and have the time to typically

40:16

better for someone's frugal and really wants to

40:18

try to extract every possible sent out of

40:20

the vehicle. In. My case, I think

40:22

one of the x variable is that we

40:25

paid for self driving on the mile. three.

40:27

And. Test was offering a trade and at

40:29

almost ten grand last but they're willing a

40:31

role the self driving over there. If you

40:33

were going to want it on your next

40:35

car you know you'd save on that purchase.

40:37

I think I gonna do a load of

40:39

our math to figure out what makes sense.

40:42

By. You mentioned somebody services but I

40:44

don't know how many of them are

40:46

still around. but there is Cartel it

40:48

in. there is carbon, others, tarmac, there's

40:50

room our all these companies doing and

40:52

I are they reliable and good. I

40:55

remember one of em built like an

40:57

automated vending machine car dealership that I

40:59

don't think still exists bias in the

41:01

height of the market a few years

41:03

ago. How do you think those services

41:05

compared to just going to dealerships suffers?

41:07

Or they does exactly that? is that

41:09

are still around? Yeah, that's Corolla. A

41:11

lot of companies. Have Gone away. I

41:13

was working on Get A Car Online Carbine

41:16

for many years, raised lots of money a

41:18

real to. We had this on said that

41:20

because we weren't best position to deliver on

41:22

that proposition in the market conditions, it just

41:25

didn't make sense and we decided to pivot

41:27

to more of an Omni channel way meeting

41:29

Army Town online and in store right? essentially

41:32

letting the customer choose how they want to

41:34

buy. As if you ask me

41:36

today, I think that the best way to

41:38

buy a car. Is. Locally.

41:42

And. Army Channel. So. Finding

41:45

it a local group or a

41:47

local dealer? That. Has a

41:49

presence, has a reputation in your markets. Just

41:51

physical presence. You can go there. They'll be

41:53

there tomorrow. They'll be there in a week.

41:55

From today they have a service department. But.

41:58

Somewhere where you can go, you can really. The

42:00

old Frost with someone. And lean on

42:02

that place if you're looking to make

42:04

a purchase. I like the online services

42:06

I had and my own online service.

42:08

Arvada seems to be the only one

42:10

that has kind of made it through

42:12

the storm of Twenty Twenty Two and

42:14

Twenty Twenty Three. Room is he of

42:17

closing shift close? I mean tons of

42:19

these web sites in companies closed provided

42:21

a real business. If you're someone that

42:23

doesn't. Think. Too much about tomorrow like

42:25

you don't necessarily care, you're having da relationship

42:27

with a local service department. If anything goes

42:29

wrong or maybe just been a really value

42:31

your time and you know you want to

42:33

step foot in the dealership than the I

42:35

think of eyes Off Off is a really

42:38

good service. I the deputy felt a very

42:40

good mouse traps and try buying a car

42:42

provide super easy. I do recommend Koran. I'd

42:44

like them were eyeball. My car was a

42:46

new car dealership where I just felt like

42:48

I have somewhere a I can go to

42:50

where it's easy. Ultimately for me that type

42:52

of peace of mind die. Know my wife could

42:54

just take her down on busy or something thousand porn

42:56

to me. Any. Industry terms that someone

42:59

walk into a dealership should now that speak the

43:01

right language to get the best the ah. I.

43:03

Follow Cardio subbed on twitter. Funny.

43:06

worked a couple times but it's how of his

43:08

bond like people some idiots like yeah, I saw

43:11

a producer guns and they tell me that they're

43:13

going to do seventy Say that and it's like

43:15

ours are. You know all that and you know

43:17

this and so you're You're pretty well informed that

43:19

point. perfect segue to wrap up. They

43:21

can follow on Twitter. Where else can

43:23

people stand top of everything you're working

43:25

on and get more insights when they're

43:27

ready to go down this path themselves?

43:30

Dealership guy.com That's where I'm offering a

43:32

bunch of free content insights into the

43:34

market. Really like insider stuff that my

43:36

goes to offered a level of transparency

43:38

that has never been done before an

43:40

industry I share of town and social

43:42

Instagram linked in. Twitter bespoke whatever all

43:44

the social platforms of even really follow

43:46

Car Dealership Guy, you could get access

43:48

to all of this at the end

43:50

of the day. My goal is to

43:52

bring transparency, the car market and to build

43:54

a big destination for automotive insights and so

43:57

you know you can just expect a lot

43:59

more to come in a future. There are

44:01

ways to help consumers. We stopped viewers because

44:03

I think that with ever been well informed,

44:05

good transparency it can religious benefit. I want

44:07

an uplift and swell together. Last.

44:09

Thing if we want me people with three tips

44:11

when they're gonna buy a car. Most valuable things

44:13

any day now to get the best deal. When.

44:16

You got. Picture Salesperson in

44:18

advance. You. The service all mind

44:20

figure out who you want to speak

44:22

with, who has the best reputation in

44:24

the market. Discuss financing as early as

44:27

possible. The. Bronx financing will

44:29

derail deal. Negatively impact you

44:31

and the dealer have that discussion as

44:33

early as possible to that you don't

44:35

said false expectations and so that you

44:37

can really such as of up to

44:39

get the best deal possible. About

44:42

it. Thank. You so much for joining

44:44

think aggressors. Awesome! That

44:47

was so great! Thank you for listening and with

44:49

a potential car situation or my future I am

44:51

so glad I got the have this conversation right

44:54

now. I will make sure to linked to all

44:56

the great resources we discussed in the show notes.

44:58

and please do go check out the Car Dealership

45:00

Guy website and podcast if you want to go

45:02

deeper. Yossi contact really is great and if you

45:04

want to get in touch podcast they all of.

45:08

That that for this week. See you next week. What's.

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