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AllThingsITSM
All Things ITSM Global PodcastEpisodes
AllThingsITSM
All Things ITSM Global Podcast
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Episodes of All Things ITSM Global Podcast
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We chat with Nicole Forsgren from @Chefs about how DevOps is changing life in the IT departments, reducing burnout, improving culture and creating more stable environments
Chris Pope of #ServiceNow discusses changes in the platform, speeding up adoption and getting past Phase 1.
Matt Schvimmer discusses the #ServiceNow App Store its growth in the first year its programs and what’s next.
Farrell Hough discusses #ServiceNow’s approach to continuous improvement for customers through transparency, data and adaptation.
Terence Chesire of #ServiceNow discussed.
David Gagen of #Navvia summarizes the #Know16 Configuration Management Workshop.
Christoph Goldenstern of #Kepner-Tregoe discusses Process Improvement Service, Incident Management and Agile and DevOp problems.
David Laing of #IDC discusses industrial control systems, embedded systems and environments.
Andrew Harsch of #Unisys discusses Supplier Integration and Management (SIAM) and discovery tools.
Roy Illsleyof #Ovumdiscusses The difference between ITSM in Europe and the United States.
Lupe Clark of #CSAAInsurance discusses how critical thinking techniques help problem resolution.
Gene Kim discusses the state of DevOps and the intersection of DevOps and ITSM.
Shane Carlsonof #CSCdiscusses digital transformation and bi-modal digital service management.
Elinor Klavensof #Forresterdiscusses changing the delivery of IT services for millennials.
Eveline Oehrlichof #Forresterdiscusses application and automation of services.
Walker White of #BDNAdiscusses management of hardware and software assets and lifecycles.
Dennis Drogseth of #EMAdiscussed CMDB systems making change work in an age of Cloud and Agile.
ITSM Global Podcast – Donnie Berkholz @dberkholz #know16
Dan Ortega of #Blazent discusses why good quality data is key to driving better business outcomes.
Arvind Parthiban of #Zargetdiscussedhow heatmapping software helps conversion rate optimization for your website.
Shane Chagpar of #Kepner-Tregoe discussed reducing escalations at the service desk through better questioning techniques and critical thinking.
Shane Chagpar of #Kepner-Tregoe discussed reducing escalations at the service desk through better questioning techniques and critical thinking.
David Mainville of #Navvia discussed Dev Ops and Agile Standards and what is new and exciting in Service Management.
ITSM Global Podcast – Robert Young @RPYoung7 #know16 by AllThingsITSM
We chat with Abbas Haider Ali from xMatters about Communication, DevOps, Scaling DevOps for the enterprise, Frosty Flakes and Tony the Tiger.
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