You've met my friend David Robinson before (http://weoverflow.com/robinson/). He's the British guy who came over to the US on a work trip years ago, decided to drive down to the Carolinas for a few days to catch up with his online friend, Lynn... and then never went back. He had his items shipped to him, got married... and has been here ever since. David's been running in our circles with the Advance since event #2.0- one that he almost bailed on after showing up, walking through registration, and then entering into full-on panic mode. He stayed, and the rest is history. Now, he brings a warmth, a depth of wisdom, and tall tales that can only be born from walking a life path of humility and sincerity. So, we asked David to talk about customer service at the recent Advance. After all, we figured he's qualified...* He runs the governor's mansion in North Carolina (Remember the show Benson? That's him, now... only he's caucasian and British!)* He's worked as a private butler AND overseen massive high-end hotels...* He genuinely loves people...Though not what you would EXPECT to be on the schedule at an Advance, I promise you... this one is EVERYTHING you actually need to hear. And, it's applicable at work (whatever you do for a career), in your home, in your faith community... and even at the coffee shop or pizza parlor that you frequent...Important links for you from this episode: The free video series, “How do you to do it all?“: https://overflow.mykajabi.com/p/doLink to the podcast on iTunes: www.WeOverflow.com/iTunesSoundCloud link: https://soundcloud.com/theoverflowpodcastAdvance 6.0- www.Advance.tv