Automotive Sales Training –AKP003: Importance of Connecting the Dots!In this Episode Kurtis Discusses the importance of connecting the dots between what your salespeople know, and what specifically they are being asked to do! He outlines why most strategies like CRM and BDC fail to meet expectation because what salespeople know, and what they are asked or expected to do, are two different things. Then Kurtis discusses how to Connect the Dots!