Absolutely thrilled to have John Pickering as our special guest on this episode. John is a partner at Deloitte Australia focused on Intelligent & Cognitive Automation and Analytics. We chat about the key findings from the latest Forrester report "COVID-19 Just Made Automation A Boardroom Imperative" and talk about some of the incredible innovations that have been born out of necessity in response to COVID-19 and how Intelligent Automation is helping organisations survive and thrive in the new normal.