In the final episode of Season 2 of Batting 1,000, Dale Vermillion chats with Melissa Langdale, the new President of The Mortgage Collaborative (TMC). With over 20 years in the mortgage industry, Melissa brings a wealth of knowledge and experience. She discusses the key challenges faced by lenders in 2023 and the strategies they are employing to overcome them. Melissa also shares insights into what 2024 holds for the mortgage industry and highlights the importance of leveraging technology and building strong relationships.

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In This Episode

About The Mortgage Collaborative (starts at 3 mins)

Melissa shares about TMC's collaborative approach and the benefits it offers to its members.

Key challenges of 2023 (starts at 6 mins)

Dale and Melissa discuss the rising costs of origination, operational capacity, and growing market share.

Solutions for reducing origination costs (starts at 10 mins)

Dale and Melissa discuss strategies for reducing origination costs, improving operational efficiency, and leveraging technology.

Looking ahead to 2024 (starts at 24 mins)

Dale and Melissa discuss their predictions for the mortgage market in 2024 and the opportunities they anticipate.

The impact of mortgage technology and AI (starts at 32 mins)

Dale and Melissa explore the role of AI in the mortgage industry and its potential impact.

The centrality of servant leadership (starts at 42 mins)

Dale and Melissa discuss the key traits of great leaders and the significance of maintaining strong relationships in the industry.

Melissa’s 2024 outlook (starts at 50 mins)

Melissa's final thoughts on what lenders should focus on to thrive in the coming year.

Resources

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