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Be Insured
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Do you have a defined process that helps you hire great employees? During this episode, Luke and his team talk about how to create an effective hiring process (and stick to it) - part 2/2
Do you have a defined process that helps you hire great employees?During this episode, Luke and his team talk about how to create an effective hiring process (and stick to it) - part 1/2
Are you in a season of feeling overstretched and overwhelmed? During this episode, Luke and his team talk about how to intentionally create margin inside your business so you can be more fulfilled personally and professionally.
If there’s anything you shouldn’t be afraid to talk about inside your business, it’s money! While some people can feel like it’s awkward or disrespectful to discuss finances with their customers, money should NEVER be a weird conversation. Duri
Have you ever been tempted to cut a corner inside your business versus doing it “the right way?” During this episode, Luke and his team talk about why you must be dedicated to doing things the right way 100% of the time and the “cutting corners
Nobody wants to make mistakes, but they happen. And when they do, do you intentionally identify them and make practical changes to ensure those same slip-ups don’t happen in the future? Luke calls this process, “Tracking Your Never Happens.”Dur
Change is inevitable and if you’re not planning for it, you are inevitably falling behind.During this episode, Luke and his team continue their conversation about the importance of planning for change with a focus on HOW you can do this inside
Setting realistic timelines with your staff and clients is crucial to avoiding future conflict by setting clear and attainable expectations. Yet, why is it so easy to find yourself over-promising and under delivering?During this episode, Luke a
Attracting and retaining quality talent is one of the biggest struggles many business owners face. But could more transparency be the key to keeping great employees?During this episode, Luke and his team continue their conversation about how to
Have you ever questioned whether your insurance policy covers X? If you want to run a successful insurance agency (and a successful business) then your clients should never be in the dark about what product they're purchasing and what that prod
If there’s anything you shouldn’t be afraid to talk about inside your business, it’s money. While some people can feel like it’s awkward or disrespectful to discuss finances with their customers, money should NEVER be a weird conversation. Duri
Attracting and retaining quality talent is one of the biggest struggles many business owners face. But could more transparency be the key to keeping great employees? During this episode, Luke and his team continue their conversation about how t
Have you struggled to explain your process to a potential client? If so, then that’s a red flag! In order to have a successful business, then having a simple easy-to-understand process should be a no brainer. During this episode, Luke and his t
Have you struggled to explain your process to a potential client? If so, then that’s a red flag! In order to have a successful business, then having a simple easy-to-understand process should be a no brainer. During this episode, Luke and his t
One of the biggest communication mistakes we see service-based business make is failing to keep their customer informed about where they are in the process. This creates confusion, miscommunicated expectations, and ultimately can harm the trust
When it comes to serving your customers well, there are certain things that should just be “No Brainers,” and others that should “Never Happen.”During this episode, Luke and his team continue their conversation about “No Brainers and Never Happ
There are three types of insurance agents—the sheep, the wolves, and the sheep dogs. But which type do YOU need to be in order to be successful?In this episode, Luke and his team describe each type, the pros and cons attached to them, and talk
Ep. 85: Understanding the Complexities of the Insurance Industry (And Why it's an Unsolvable Puzzle)
The insurance industry can turn many professionals off due to its constant change and complexities. Truthfully, it’s sort of an unsolvable puzzle (which often frustrates those who continually try to “solve” it).In this episode, Luke and his tea
There are certain promises you make to your customer that shouldn’t be negotiable. Instead, they should just happen. For example, if you order a cheese burger...it should come with cheese, right!? Unfortunately, there are times where businesses
There are certain promises you make to your customer that shouldn’t be negotiable. Instead, they should just happen. For example, if you order a cheese burger...it should come with cheese, right!? Unfortunately, there are times where businesses
After two-years and investing $5,000 into nutrition coaching, Luke has been on a journey to reclaim his health which has helped him shed 35 lbs and feel better than he’s ever felt. During this episode, Luke and fellow gym owner/fitness expert D
A visionary’s natural tendency is to dream and innovate. However, knowing when (and when not) to innovate is important—especially when you’re in unprecedented times. In fact, what if the best thing you could offer your customers right now was s
A visionary’s natural tendency is to dream and innovate. However, knowing when (and when not) to innovate is important—especially when you’re in unprecedented times. In fact, what if the best thing you could offer your customers right now was s
The pandemic and its subsequent mandates has had a massive effect on the small business climate. Unfortunately, one of the greatest sufferers in this category are the locally owned restaurants many of us know and love. In part one of this raw c
The pandemic and its subsequent mandates has had a massive effect on the small business climate. Unfortunately, one of the greatest sufferers in this category are the locally owned restaurants many of us know and love. During this episode, Luke
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