In the first of what we hope is many BBB podcasts with our listeners, Steve & Sean chat with Ken Burgin from Profitable Hospitality about a long career in hospitality industry.

Some insights from Ken on this podcast

How Ken got started in hospitality businessWhat he learned about engaging customers with his cafeHow Ken developed systems to manage staff and work processesWhy generating revenue is more important than cutting costsWhy Ken sold his cafe and started helping new cafe ownersHow the educational/training sector has changed with advent of digital (Ken would get signups via FAX!)How the subscriber model works for Ken

Got more feedback, please email  sean AT sportsgeekhq.com or tweet @BeersBlokesBiz or @seancallanan.

Some useful links and listens

Connect with Ken Burgin on Twitter @KenBurgin and @KenBurgin on InstagramFind out more at ProfitableHospitality.com and connect with Ken on LinkedinListen to Ken's podcast Profitable Hospitality Podcast include ep 63 with Steve and 105 with SeanBBB episode on Pricing mentioned of the episode, tweet Jon Manning @SansPrix to say you want another episode on pricingThanks to those who replied to Listener Feedback episodeiTunes reviews - 55 have left an iTunes review for the podcast - THANK YOUGot a question? Tweet the Blokes or  @BeersBlokesBiz

Let us know in the comments or on Twitter @BeersBlokesBiz or on Facebook with your opinion.Get BBB delivered to you

Connect with these BlokesThe blokes on this podcast were:

@seancallanan from Sports Geek and SeanCallanan.com (FB.com/SeanCallananSpeaks)@stevevallas from HONEY@kenburgin from Profitable Hospitality

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