In this episode, Sean and Gina kick off 2021 with a look at what we can learn last year's challenges and apply that resilient thinking to 2021, especially the flight to purpose and how people can experience the things you say you stand for. They take on questions posed in December after their presentation at the industry's leading branch banking conference Future Branches and give insights into what banking leaders are facing head-on, including balancing experience and efficiency, deploying the right technology and rightsizing formats in the branch network.

This podcast is hosted by ZenCast.fm